Basilis Kanonidis

Hey There,

First of all, let me apologize for the issues you are dealing, we are really sorry for any trouble we caused.
The issue you are having is not with our Plugin, but with the license validation and the issues that WordPress Cache and Transients are having.

We asked to install a third party plugin, so we can help you as fast as possible, to clear your cache and transients and manage to validate the license again fast.

We do try our best to have our products working 100% for everyone and as support, we try to handle each and every request as soon as possible, to maintain each client site working properly.

Again, we are really sorry you was having issues with the license validation, but we also want to make clear that the issue was not with the actual functionality of the plugin.

If you still need assistance, we are available for you, through our Support Channels.

Hey There,

To solve this problem, simply put safe_mode = Off and clear open_base_dir at php.ini file.
That will do solve your issue.

Thanks a lot!

Hey There,

Sorry for the delay at my reply, Suyogya promoted the post but we was having some issues.

Can you please let us know if you have added any custom code to your web site?

Thank a lot

Hey,

Can I suggest, if you re-generate the thumbnails, what the end result will be? Can you please check that?

Thanks a lot

Hey,

@TheLoneDeveloper has promoted the feature request.
Thanks a lot for your using our plugin, we do appreciate it a lot!

Hey Steven,

Thanks a lot for reporting that to us.
Can you please create a new support ticket at [email protected] and add as subject ” Attention to Basilis ” so we can get a further look at it together?

I would love to debug the issue and get it shorted as soon as possible and if that is a conflict, to release a new update.

I would appreciate it a lot!

Hey There,

Welcome to our community, we do appreciate of using our themes!
Please go to Appearance -> Customize and from there you can control the theme and the options it has.

Please do let us know if we can help you with anything else, we will be more than happy!

Hey There,

We are really sorry you have issues.
Our team does always keep us with any issues, so please feel free to email us at [email protected] and we will be happy to help with any issues.

Thanks a lot

Hey,

The second function does seems to be better and more appropriate.
Are you use you are targeting the twitter widget properly?

Please do let me know

Hey,

AS long as you have added custom CSS to the theme, we can not debug any issue.
Please remove it and check if the theme does that behavior from default.

Thanks a lot

Hey!

Glad you got it short it out!Zerif is an easy theme to be used!
We would also appreciate to rate our theme, it does help us to get better!

Thanks a lot

Hey There,

There is no issue between been noob or advanced, we are here to assist everyone.
As our theme does work properly, it seems the problem is on your WordPress Plugin used for the translation.

Please do contact the author of the plugin, for further assistance.

Thanks a lot

Hey there,

Please do check the documentation also, it has been updated to look better.

Thanks a lot

Hey There

Your link is wrong. You are using a space which can not interact with the Anchor.
So please remove the space and then the ” jumping ” will do work properly.

Thanks a lot!

Hey There,

Can you please check the theme in a clear installation and let us know if the issue is happening?
I just loaded your web site and I can see a lot of stuff been overloated and modified.

Thanks a lot