Basilis Kanonidis

Hey Angelica,

We are sorry you are having that issue.
We do try our best to fix the problem and as Alexandra mentioned, we are working to get things on track!

We would appreciate to be as patient as possible as our developers work on the issue. We appreciate that a lot!

Hey,

I just tested the plugin with the latest WordPress Version and one of our Lite Themes.
It seems to be working properly and I do not see any issues related.
But if you do find something, please report it to use and we will try to fix it as soon as possible.

Thanks a lot for using our plugins

Hello,

Sorry for the delayed reply.
That does seems to be an issue with the CSS not loading properly.
Can you please disable any cache plugin that you have active or disable any CDN been used on the web site?

If that is not the case, let us know and we will dig further to the issue

Hello,

I am sorry for the delayed reply.
Can you please re-download the version and give it a test?

If that does not work

1. Please disable all your other plugins and check if the issue is solved
2. Do clear your cache

Let us know and we will be happy to assist further if needed

Hey!

Glad you got it short out.
Could we please ask to rate our plugin? It helps us keep developing and devoting time to make it better!

Thanks a lot for your time and patience