batami

I don’t have a CPanel I am on Digital Ocean. With a droplet.

Hi Steve, thanks for this. with regard to the article you point me to, I wold comment:

Option 1: To Change Your Password. To change your password in current versions:
In the Administration Screen, menu, go to Users > All Users.

The problem with this, is that because I can’t access the site I can’t access the Admin Screen so I can’t change anything.

Option 2 Go to your WordPress Login page (something like https://yoursite.com/wordpress/wp-login.php)
Click on the “Lost your password?” link

I can follow this, I get an error message which first says the site can’t send emails, and then on retry it says site can’t be reached.

I really dont understand how to follow the next recommendation MySQL Command Line

I am loath to abandon th site and start all over as I am sure, for someone who knows what to do the problem is not difficult to solve.

Any or all help gratefully received

Bill

i can get to a log in screen using https://thisisbilllewis.com/wp-login.php?action=lostpassword
when i enter what seems to be a recognised email address I get this: Error: The email could not be sent. Your site may not be correctly configured to send emails. Get support for resetting your password.
I go to “support for resetting your password” and it says;

In the Administration Screen, menu, go to Users > All Users. But I can’t get to the Admin screen because I cannot log in

Any more thoughts?