Thank you for the response. I put the greeting_dialog_gisplay=”hide” right under the page_id=***** but there was no change. I am sure that this is me missing something but I am not sure what. My goal is to achieve this: once a user opens my site and choose to close the chat greeting bubble, I want the greeting bubble to stay closed instead of opening every time a page is refreshed of=r changed. Any clues on what I may be doing wrong?
