Bayejid Ahmed

Hi spricemt,

Thank you for reaching out to us, and sorry for the inconvenience.

I have reviewed the page and shortcode section. It seems that when you copied the shortcode to use in WPBakery Text Block, it also copied as code format like <code>[location-weather id=”8314″]</code> (you will see it in text mode). See screenshot: https://prnt.sc/Wz_khWIHQZ6n . For the code tag, it wraps the weather shortcode HTML and generates the spinning wheel.

Way to solve:
1. Kindly remove the <code> text going to text mode https://prnt.sc/Wz_khWIHQZ6n, save the Text Block and save the page. It will fix the error.
2. Add the following CSS in the custom CSS option of the Location Weather Plugin settings to remove the spinning wheel.

.splw-main-wrapper .lw-preloader {
display: none ! important;
}

After doing the above fix, let us know if the Weather View is shown pefectly or not.

Regards,
Bayejid Ahemd

Hi @yodastudio,

Thanks for your query.

The option to display the image caption and description below the image in the Lightbox is not available in the lite version of the plugin. Please have a look at the screenshot.

Hope you get your answer. Have a nice day!

Hello Everyone,

We sincerely apologize for the inconvenience caused by the banner issue.

After thoroughly testing on our multiple testing sites, we found that the banner is dismissible and vanishes after clicking on the close button.

However, there might be specific conditions(if the website dashboard has js console error) on your site causing the issue to persist. , kindly share for the following information to investigate and resolve this issue promptly:

1. Site Health Info:
   • Navigate to: WordPress Dashboard → Tools → Site Health → Info
   • Click “Copy Site Info to Clipboard.”
   • Paste it into a tool like PasteBin and share the link with us.
2. Browser Console Log:
   • Open your website dashboard in your browser.
   • Open Developer Tools (press F12 or right-click anywhere → Inspect).
   • Go to the Console tab and copy the log messages.
   • Paste the logs in PasteBin and share the link with us.

This will help us generate the issue on our end and provide a solution in the next version as soon as possible. Your cooperation will be much appreciated, and to get quick support, please create a ticket there.

Thank you for your patience and understanding.

Best regards,
Bayejid Ahmed

• This reply was modified 3 months, 4 weeks ago by Bayejid Ahmed.

Hi @syzygist ,

After updater to version 2.3.9, the expand/collapse +/- symbol?should be shown. And the other ?set of symbols?are not available in free version.

Please clear your website cache and check again. If the expand-collapse +/- symbol does not show, share the page link to check the issue to provide a solution

Your co-operation will be much appreciated.

Thank you all.

• This reply was modified 6 months ago by Bayejid Ahmed.

Hi @ubb24 , @anunnaki11 ,

Kindly use the updated custom CSS to fix it.

.sp-easy-accordion .sp-ea-single .ea-header button {
    text-transform: initial;
    letter-spacing: initial;
    height: auto;
    margin: 0;
    white-space: initial;
    padding: 0;
}

Let us know if the issue get fix or not.

Hi @anunnaki11 ,

I can see that in the last version, the accordion item header used a button tag. After that, your website’s current theme’s button CSS overrides the accordion item header, making it look odd.

For now, you fix this using the following custom CSS,

.sp-easy-accordion .sp-ea-single .ea-header button {
    text-transform: initial;
    letter-spacing: initial;
    height: auto;
    margin: 0;
}

Hope it will fix the style issue.

Hi,

I also face this issue.But I have to save once that duplicate page then the block style works.

Need to fix it.

Here is the report. Please check form the link

Again I found this warning when I install WooCommerce freshly https://prnt.sc/mLLZTOJPWewu with PHP 8.2

• This reply was modified 1 year, 4 months ago by Bayejid Ahmed.

I have tested the dev version and it seems that the issue gets fixed.

Thank you for your concern.

Hi?@justanothernerd,

Sorry for the inconvenience.

After getting issue note you mentioned, we have fixed the issue and released a new version of the plugin today. Please update the plugin to the latest version (v2.6.3). Hope the issue gets fixed with the latest version.

Let us know if the issue gets fixed or not.

Hi @mcarusi and others,

Sorry for the inconvenience that last update does not fix the issues you faced.

After getting issue note you mentioned, we have fixed the issues and released a new version of the plugin again today. Please update the plugin again to the latest version (v2.6.3). Hope the issues get fixed with the latest version.

Let us know if the issues get fixed or not.

Hi @KeniVinh,

Thank you for reaching us. In tab content, the iframes of any videos are made responsive with CSS. For this, it may show partially if you embed another website with an iframe. We have noted the issue to figure out in the future version.

To fix the partial showing issue, you can use the following CSS in the custom CSS field by going to WP Tabs > Settings > Additional CSS.

@media screen and (max-width: 575px ) {
    #tab-12 .sp-tab-content .wp-tab-iframe-container {
        padding-bottom: unset;
        height: auto;
        overflow: auto;
    }
    
    #tab-12 .sp-tab-content .wp-tab-iframe-container iframe {
        position: relative;
        height: 300px !important;
    }
}

Note: replace 12 with your tab shortcode id and change 300px as per your need.

After using the CSS, let us know if it gets fixed the issue or not.

Hi @galcock36,

Sorry for the delayed response. We can understand your necessity but we are unable to help you in this regard. We are really sorry for that.

Your understanding would be appreciated. Have a nice day.

Hi @troycartmill,

Hope you are doing great.

After getting your feedback we have vastly reviewed the plugin. We have gone through each and every point and fixed the issues you mentioned above. We have released a new version of the plugin and we would appreciate it if you could overview the plugin once again. If there is any scope to improve, feel free to share it with us. We are improving the plugin day by day and any idea or suggestion will be highly appreciated.

Looking forward to your response.