Ben Cole

Hi Dusty,

What version of the plugin are you running? I released an update yesterday (version 1.2.4) which fixed some bugs. Try updating to that version if you aren’t on it, or if you are then let me know and I’ll take a closer look to see what might be happening.

The solution for one user was that on step 1 the field that was labeled “API Key” in the plugin was actually supposed to be the field labeled “Email Address” in the Google Developer Console which looks like “[email protected]”.

I have released an update (v1.2.1) where the field labels are updated to match what Google is displaying. Can anyone test this out and confirm if using the correct items from Google gets the reporting profile dropdown to populate correctly?

I would like to figure out what the issue is in order to fix it, but I haven’t been able to re-create the problem. If anyone can help me debug this please email me at [email protected] and I’ll send you some instructions to log in to a test WordPress installation – or if you are willing to share access to your server I can take a look at it there too.

Hi Techchix,

I’ve just released an update (version 1.2.0) with an “Export Data Tool” which will allow you to generate and download a spreadsheet file with all of the data. If you open the spreadsheet in a program like Microsoft Excel, you should be able to sort by columns in order to sort the posts by a specific social networks share count.

https://downloads.www.ads-software.com/plugin/social-metrics-tracker.1.2.0.zip

Hope you find this helpful, let me know if it can be improved in any way.

Hi Dusty,

I just released an update (version 1.1.1) which should resolve this issue. Thanks for pointing it out! Let me know if you notice anything else that isn’t working right.

https://downloads.www.ads-software.com/plugin/social-metrics-tracker.1.1.1.zip

Hello!

I will add that to the list of future features to consider, I was also thinking that something like that would be useful. Thanks for the feedback!

Great ideas, I will add both of these to the list of possible future features.

It might be a while before I can get to them, but if you know any WordPress developers who would like to contribute to the project I have an open source GitHub version of the project where people can contribute: https://github.com/chapmanu/wp-social-metrics-tracker

Hmm, that error message tells us the server is running out of memory when you try to activate the plugin. I Googled “wordpress out of memory when activating plugin” and found a bunch of people who have similar issues with 1 and 1 hosting. Some folks were able to resolve the issue by using php.ini or .htaccess to increase the memory limit for PHP, while others said that 1 and 1 imposes strict memory limits that cannot be increased.

See if you can increase the memory limit for PHP on your server, that might help. Deleting un-used WP plugins might also help, but not necessarily.

Hmm, is that from the “Access Log” or the “Error Log”? It looks like that’s just a log of the pages which were loaded and it doesn’t have any information about why activating the plugin failed. If there is another log called “Error log” it might have a more helpful error message, but I’m not sure.

I just published version 1.1.0 of the plugin which has some new features. I don’t think that it will fix the issue, but try it out and see if by chance it does fix things. If it’s still not working, I can take a closer look at your server if you’d like. Email me at [email protected] if you want me to log in and see if I can take a look.

Can you post the lines just above those from that log file? The first line you posted looks like what happens after the error occurs, so I’m hoping there might be another error message right above it with some information.

Hi dzawacki,

What web host are you using? Are you able to check your server error log to see exactly what the fatal error message was when you tried to activate the plugin? I’d like to see if I can fix the problem, but I need to get more info or be able to re-create the problem in order to fix it.

Hello!

This feature is not built into the plugin yet, but I will see if I can add it in a future version. Is there anything else that you would want to display in a sidebar widget other than the top 5 posts based on social score?

The social data is stored as custom post meta, so if you know how to write your own sidebar widgets then it is possible to write a query which selects the top posts based on social score. Here is how you would write the query:

$args = array(
    'order' => 'DESC',
    'orderby' => 'meta_value_num',
    'meta_key' => 'socialcount_TOTAL',
    'post_status' => 'publish',
    'post_type' => 'post'
);

$wp_query = new WP_Query( $args );

if ($wp_query->have_posts()) : while ($wp_query->have_posts()) : 

	$wp_query->the_post(); 

	// DISPLAY POST HERE

endwhile;
endif;

More documentation on how to write custom functionality for this plugin can be found on the Github page here: https://github.com/chapmanu/wp-social-metrics-tracker

Are you receiving any specific error message, or are you able to check the server PHP error logs to see what the error message might be?

Hi adechriz,

What version of PHP does your server use? I just removed some code which required version 5.3 of PHP, that might have been the issue. Can you try again and let me know if it works now? Version 1.0.2 of the plugin has this fix.

Hello! I just published an update which adds colors and labels to the bars to show which social networks the shares for each post came from. In a future version, we will also add a larger graph which shows how your reach on each social network is doing overall. Thanks for the feedback!