Pieter Sand

Dear @qtwrk

We just sent this file to the email address you advised.

Many thanks for your help.

Piet

Dear @serpentdriver

I have spoken with Support at Real Cookie Banner and they suggest that we should add a line of code to the Litespeed Plugin that prevents the Real Cookie Banner from loading during the first load under guest mode and only load during the 2nd/reload.

This is the function they refer to:
https://docs.devowl.io/real-cookie-banner/hooks/RCB_IsPreventPreDecision.html

How do we add this code or do you add it to the plugin?

This seems to me like the best solution.

Thank you for your help with this.

Piet

Dear @qtwrk

Many thanks for coming back on this.

Where would you like me to post the log? Is there an email address I can post it to?

Best regards,

Piet

Dear @amiralifarooq

Many thanks for this suggestion.

Reading the link you sent, it looks fairly straight forward and we will try it out.

Many thanks for your help with this.

Best regards,

Piet

Dear @villasupport

We actually use the premium version of CURCY and would very much welcome you adding the export/import settings feature.

Best regards,

Piet

Dear @qtwrk

Many thanks for your reply.

I have just sent you the following report from within our testing / staging site:

Report number: GOXUEGQY

Report date: 07/04/2023 12:01:01

We find that the lazy load function is no longer working as a consequence of one of the most recent updates, both on our live as well as our testing / staging site.

As part of our troubleshooting efforts, we de-activated ‘lazy load’ within Litespeed and installed a 3rd party plugin, and found that lazy loading does work when the following plugin is activated:

https://www.ads-software.com/plugins/lazy-loading-responsive-images/

Many thanks for your help with this.

It is a pity that Litespeed’s Lazy Loading is currently not working for us because we really notice the speed improvement your plugin makes and we rarely have any issues with updates. In other words, we are a big fan of your service.

With best regards,

Piet

Dear @serpentdriver

Many thanks for all your help with this issue.

I actually found that when I remove all references to Real Cookie Banner from Guest Mode Excludes, JS Excludes and CSS Excludes on the Page Optimisation Tab > Tuning, that Real Cookie Banner worked perfectly, even without your code.

In other words, it seems that a code part within Litespeed Guest Mode has changed and the previous exclusions are no longer necessary.

Best regards,

Piet

Hi @serpentdriver

No, we don’t. The crawler is disabled by our host.

Dear @serpentdriver

Your .htaccess code works!

We removed the 3 x partial url from the page optimisation tab: js excludes, Guest Mode JS Excludes, css excludes.

What is the new problem we now have?

Many thanks for your help with this.

Best regards,

Piet

Hi @serpentdriver

The incompatibility doesn’t seem to have anything to do with a warmed cache.

We found one possible fix but it seems to slow down the page re-load after the initial, fast guest mode load :

We added the following to the JS Excludes and CSS Excludes on the Page Optimisation Tab > Tuning:

• /real-cookie-banner/
• /real-cookie-banner-pro/
• /wp-json/real-cookie-banner/

We will try your cache-vary rule and will let you know the result.

Many thanks for this tip.

Best regards,

Piet

Dear @serpentdriver

Many thanks for coming back.

I appreciate that this is caused by Guest Mode, however, there must be a solution because surely this is not ideal for a visitor to our site.

Best regards,

Piet

Sorry, we forgot to mention that we already added the following files to the exclude section:

• /real-cookie-banner/
• /real-cookie-banner-pro/
• /wp-json/real-cookie-banner/

We added these strings under Page Optimisation > Tuning > Guest Mode JS Excludes

Hi @modalweb

My apologies but I missed your reply.

We tried clearing the browser cookies and caches but it doesn’t make any difference.

We don’t have this is issue, if we access the site via a new incognito browser window.

Many thanks for your help with this.

Piet

Dear @britner

My apologies for the slow response. I somehow missed your reply.

The max height would come into play to ensure that an image and a text below the image are displayed on every device (mob/tab/desktop). If we just use a row with 3 horizontally stacked columns and an advanced image in each, then the text is below the fold. A max height for the image with a vh setting would ensure the image is shown in its entirety, as well as the text below it.

We don’t design rows where we lay text over an image. In our case, it is important to display the images as beautifully as possible, i.e. we place three different images (aspect ratios: 16-9, 1-1, 9-16) on the site and use the visibility setting (within Row Section) to define which one displays for laptop/tablet/mobile.

Essentially, we are trying to find a way how we can display each image in its entirety, i.e. the ‘contain’ setting of the background.

Many thanks for your help with this.

Piet

Hi @alina98

We have since discovered that opening wp-admin from with an incognito tab eliminates this issue.

We have also noticed that the same occurs with the other file manager plugins.

In other words, we think this is a WP issue rather than linked to your specific plugin.

Best regards,

Piet