beaconian

That’s exactly right. Some customers, not all, are saying they are not receiving the email confirming or cancelling the booking. My guess is user error or it’s gone to junk, so I wanted to confirm that the emails are definitely being sent by cc’ing my email address in.

I’ve installed the email log plugin and put a test booking through. I can see that the confirmation email is being sent to the customer but not the admin email.

If you need any other info please let me know.

### WordPress Environment ###

WordPress address (URL): https://www.***.co.uk
Site address (URL): https://www.***.co.uk
WC Version: 4.1.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.1.3
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.17
PHP Post Max Size: 8 MB
PHP Time Limit: 180
PHP Max Input Vars: 4000
cURL Version: 7.70.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.23-MariaDB
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.1
WC Database Prefix: wp_
Total Database Size: 3.44MB
Database Data Size: 3.11MB
Database Index Size: 0.33MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.87MB + Index: 0.04MB + Engine MyISAM
wp_postmeta: Data: 0.63MB + Index: 0.13MB + Engine MyISAM
wp_posts: Data: 0.15MB + Index: 0.04MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.30MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_bundled_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 90
custom_css: 2
customize_changeset: 10
global_product_addon: 1
nav_menu_item: 58
page: 30
post: 8
product: 19
product_variation: 6
revision: 4
tt_project: 8
tt_testimonial: 4
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (10) ###

Contact Form 7: by Takayuki Miyoshi – 5.1.9
WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0
Slider Revolution: by ThemePunch – 6.2.2
Templatation Framework: by Templatation – 2.95
WooCommerce Max Quantity: by Isabel Castillo – 1.5.2 – Installed version not tested with active version of WooCommerce 4.1.1
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.17
WooCommerce Mix and Match Products: by Kathy Darling – 1.9.4
WooCommerce Product Add-ons: by WooCommerce – 3.0.33
WooCommerce Product Bundles: by SomewhereWarm – 6.2.3
WooCommerce: by Automattic – 4.1.1

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #2467 - /shop/
Basket: #2468 - /cart/
Checkout: #2469 - /checkout/
My account: #2470 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: ***
Version: 1.0
Author URL: 
Child Theme: ?
Parent Theme Name: Cakecious
Parent Theme Version: 2.3
Parent Theme Author URL: https://themeforest.net/user/templatation
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: cakecious/woocommerce/content-product.php
cakecious/woocommerce/content-single-product.php
cakecious/woocommerce/loop/loop-end.php
cakecious/woocommerce/loop/loop-start.php
cakecious/woocommerce/loop/orderby.php
cakecious/woocommerce/loop/result-count.php

### Product Bundles ###

Database Version: 6.2.3
Template Overrides: –

### Mix and Match Products ###

Template Overrides: –

### Action Scheduler ###

Complete: 3
Oldest: 2020-05-15 10:31:06 +0100
Newest: 2020-05-15 12:56:27 +0100

I’m using the ‘WooCommerce Mix and Match Products’ plugin to create the container/gift box.

– Ian

But the Add to cart will show for all products.