beardev

Hi
Apologies for inconveniences!

We don’t have any limits that prevent from creating new matches.

BUT…Here is the number of cases that you might experienced:
1. you have added to many games in one matchday. This will lead to the situation when you save too many items at once. There is a server settings for limits on how many items you can save.
2. may be some third party plugins were installed that conflict with our product?
3. some causes from using both single and team mode…

Please contact us Monday in JoomSport.com live chat so we can help you investigating the issues. We will be glad to support you. Or you can contact us via ticket system – we will help you for sure.

Dmitry

Hello,

We have just updated plugin. It delivers compatibility fix with 4.9 WordPress release.

Please check your matches and match days database. The new release cannot reattach your matches to different matchdays as during the save operation in previous release they were attached to the new one you have opened. If you have backup it will be the right solution to use it. Please contact us via JoomSport.com if not, we will be glad to help you fixing your database manually.

We sincerely apologize for this situation happened.

Hi,

Our development team have accepted the issue, we reproduce it on our servers as well. Once again thx for reporting and apologies for inconveniences.

We will fix it ASAP and will deliver the public release shortly.
Will keep you updated here.

Hi,

Thank you very much for reporting!
We will check the issue tomorrow day and deliver fix if we manage to reproduce the problem. Will keep you updated.

Thank you for your review, Ferenc! I’m totally sure we will be able to tune your hockey site to the level of showcase.

Thank you!

Thank you!

I have tried to use solution described but it brings new errors…
so we have no solution and the page keep checkbox unchecked. Once we open any page checkbox selected each time and it brings a lot of difficulties using the plugin.

Hello
Since there is not reply from your for almost a week time i can say the only one reason that can cause your issue (as far as i can guess) is that you didn’t add any matches to your season. Open Matchday menu, create matchday and add matches there.

The current release shows standings table only after first match is created. We will improve this thing in next release so it will be shoring empty table for such cases.

Since there is no answer for this thread, I’m resolving the ticket. Let me know if any extra questions. We will be glad to help you!

Hi,

This is friendly follow up for my message above. Are you still interested to receive the support for your question please?

Will be glad to hear from you!
Dmitry.

• This reply was modified 7 years, 6 months ago by beardev.

Halo!

This is friendly follow up for my message above. We will be glad to support you on your question.

Will be glad to hear from you!

Hi,
Apologies for inconveniences with our product!

The link provided shows “Coming Soon” message. I guess you didn’t add matchdays with matches inside for you season but it is quite hard to understand what exactly page you are trying to visit following your description.

Do you mind to visit JoomSport.com and have a chat with our friendly support so we advise for you right now?
Thank you! Dmitry.

Thank you!

Hi @dasbrow

Can you please clarify if you have two players competing each other in a single game/match or many players competing each other in every attempt?

in JoomSport we have a “single” mode option in settings (League type) for single sports and separate product named JoomSport Achievements for the second case.

Anyway you are very welcome to contact us in chat on JoomSport.com during the day time (GMT+3). If you clarify your requirements we will be glad to suggest you the solution in case our products work the way you need it.

Dmitry

Thank you for the review! We indeed enjoy cooperating you.