Forum Replies Created

Viewing 15 replies - 1 through 15 (of 121 total)
  • Thread Starter Beats247

    (@beats247)

    I get emails twice here: https://www.valentinebeats.com/contact/

    Thanks

    Thread Starter Beats247

    (@beats247)

    Hi @prasidhda,
    sorry for the late response. I’m busy right now and my website is working without your plugin now. It’s not a compatibility issue with another plugin as the setup has been the same over the past few months and it worked for a while. It then had the checkout issue, updating WordPress fixed it though and then appeared again after a few weeks (nothing has been changed though). I will send you an e-mail as soon as possible so you can check the issue. Thanks again

    Hi there,
    I have the exact same issue. Actually, I cannot even enable your plugin without crashing my site (Out of memory errors). Your plugin seems to be very heavy on server memory. Would love to test your plugin but it’s just not possible.
    Any chance your are going to fix this in the near future?

    Thanks

    Thread Starter Beats247

    (@beats247)

    Hi @dougaitken,
    I’ve just created a ticket on your site, thanks.

    Thread Starter Beats247

    (@beats247)

    Hi @jricketts4,

    ### WordPress Environment ###
    
    WC Version: 5.0.0
    REST API Version: ? 5.0.0
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.9.0
    Log Directory Writable: ?
    WP Version: ? 5.6.2 - There is a newer version of WordPress available (5.7)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 7.3.27-9+0~20210227.82+debian9~1.gbpa4a3d6
    PHP Post Max Size: 30 MB
    PHP Time Limit: 400
    PHP Max Input Vars: 2500
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
    Max Upload Size: 30 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_
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    Database Data Size: 116.59MB
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (28) ###
    
    Registration Order Link for WooCommerce: by SkyVerge – 1.0.0
    Classic Editor: by WordPress Contributors – 1.6
    Contact Form 7: by Takayuki Miyoshi – 5.3.2
    GDPR Cookie Consent: by WebToffee – 2.0.0
    Customer Email Verification for WooCommerce: by zorem – 1.3.4
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    WPBakery Page Builder: by Michael M - WPBakery.com – 6.5.0
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    Kirki Customizer Framework: by David Vongries – 3.1.6
    Martfury Addons: by DrFuri – 2.3.3
    Meta Box: by MetaBox.io – 5.3.8
    W3 Total Cache: by BoldGrid – 2.1.1
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    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: object-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
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    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #6081 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Martfury Child
    Version: 1.0
    Author URL: https://drfuri.com
    Child Theme: ?
    Parent Theme Name: Martfury
    Parent Theme Version: 2.5.8
    Parent Theme Author URL: https://demo2.drfuri.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: martfury/woocommerce/cart/cart-shipping.php
    martfury/woocommerce/cart/cart-totals.php
    martfury/woocommerce/cart/cart.php
    martfury/woocommerce/cart/mini-cart.php
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    ### Action Scheduler ###
    
    Complete: 282
    Oldest: 2021-02-12 20:36:39 +0100
    Newest: 2021-03-14 21:40:56 +0100
    Thread Starter Beats247

    (@beats247)

    Hi @mikedmoore,
    thanks for your reply. Hm, I already added a screenshot above but it looks like LightShot is down or sth. Here’s a new one: https://snipboard.io/zK7Mis.jpg

    Thanks again.

    Thread Starter Beats247

    (@beats247)

    The issue is not “resolved”, but thanks anyway.

    Thread Starter Beats247

    (@beats247)

    Hi @vmarko,
    I had to deactivate page caching from your plugin completely as excluding the front page in your page cache settings (“Don’t cache the front page”) didn’t entirely solve the problem. It seems like this isn’t working together with the ajax features of the site somehow.

    Hey,
    yes, you can enable it at performance>page cache>cache preload https://prnt.sc/10fd3ij

    Thread Starter Beats247

    (@beats247)

    Never mind, even disabling page caching for the front/home page doesn’t help. On the long run there are 403 errors for ajax actions on product pages as well. I have to deactivate it completely, unfortunately ??

    Thread Starter Beats247

    (@beats247)

    Hello @vmarko,
    I have tested it and added it to excluded but when I open the site in inkognito browser mode the search function isn’t working anymore (error 403). It not only blocks the ajax search function, also the modal product popups loaded with ajax (product reviews) and also the ajax sales notification popups (at least on first load).
    I added these ajax requests to the excluded list from page caching

    /?wc-ajax=martfury_search_products
    /?wc-ajax=martfury_product_quick_view

    However, it seems like it doesn’t have any influence although everything is working fine when I disable page caching entirely.
    Thanks again!

    Edit: What’s really odd is that the trigger is always going back to the home page again. You can visit every other page twice without breaking it, only going back to the home page causes this issue. That’s why I excluded the front page from page caching now which seems to work? It’s not an ideal solution though. The issue with the non-working popup remains on first load on all other cached pages.

    Thread Starter Beats247

    (@beats247)

    Hey @vmarko,
    thanks for your reply. I am using “Disk:enhanced” for Page caching. The caching option for query strings variables is not enabled, it is even greyed out.
    When enabling Page cache again and disabling Browser Cache, the issue still persists. If the expires header for js files is causing this, what do I need to change then? Thanks again!

    .

    Thread Starter Beats247

    (@beats247)

    Edit: Ok, I have checked the issue further. It happens even quicker. You just need to visit the home page (search is working), go to a product page (search is working), go back to the home page and the search is not working anymore. I had to disable page caching for now as it seems to block ajax requests somehow or is caching them and then they don’t work anymore.

    Thread Starter Beats247

    (@beats247)

    Hi @gvectors-team,
    that fixed it. Thank you!

Viewing 15 replies - 1 through 15 (of 121 total)