becomevocal

@jecalderon can you try creating an API account BigCommerce and connect to BC4WP that way? Here are the instructions: https://developer.bigcommerce.com/bigcommerce-for-wordpress/setup/multi-site

If that doesn’t work could you give us a little more info about your site? Feel free to email our team using this alias: [email protected]

@vinautomatic the best way to see up-to-date changelogs would be on the GitHub repo: https://github.com/bigcommerce/bigcommerce-for-wordpress/releases

We also have blog posts about most WP updates on the BC dev blog: https://medium.com/bigcommerce-developer-blog

Where were you expecting the changelog specifically? We can maybe be better at surfacing it ??

@vinautomatic you could try stubbing out the class and any functions the theme is attempting to call within the class (which, after you stub out the class you might get additional errors for)

Something like this:

class Amely_Woo {
	public function function_being_called_by_theme() {
		return null;
	}
}

@wcard Thanks for the review. I’m on the product team @ BC and hearing this type of feedback is what makes us strive to be better. A lot better…

I can tell you for certain that improving product listing management and adding support for abandoned cart emails are both in development now. We’re actually improving support for all shopper email notifications within this body of work.

You should definitely take up @topher1kenobe on his offer to connect. He can guide you through any other set up issues you’ve encountered and make sure we improve documentation for everyone in the future. ??

Hey @medcline,

If you put a Facebook Pixel ID into your BigCommerce store settings, then the plugin should have automatically pulled in that when you set it up. Looking at the page you reference, it looks like Pixel events are firing, so maybe you did that already?

If you have the same Pixel ID in both the plugin and your BC settings, you should already be tracking from page view to purchase. Let me know if that’s not what you are seeing in the Facebook admin and I can dig deeper!

@peachyyazzy I took a pass at answering your question on the other support post you made here: https://www.ads-software.com/support/topic/php-errors-cant-create-channel/#post-11348506

Can you check that out and see if the answer helps?

@peachyyazzy Ok, I believe what is happening is, under the hood, the base URL of the Site on BC hasn’t been updated. That normally requires an API call. However, @topher1kenobe has made a simple plugin that you can install to change it for you to match the new WP site. You can download the plugin zip here: https://drive.google.com/open?id=19-fUjmDNxGEP4e25o-C_wYpqF7fWlp00

After you install the plugin, you should only need to load your site once for it to work. After one page load, you should remove the plugin, as it doesn’t need to run the request more than once to fix your issue.

Let me know if this helps or if you me to clarify anything else!

Hey @thememee, thanks for trying the plugin!

I’d suggest removing the plugin completely, re-installing, and using the API credentials connection method that’s described here: https://developer.bigcommerce.com/bigcommerce-for-wordpress/setup/multi-site

While it says it’s for multi-site users, it also helps for getting around connection issues with single sites.

Let me know if this works better for you!