beedle

In case anyone else runs into this issue…

The problem was with WP Engine caching. This is disabled when a user is logged in and on staging, so it was working in those environments. They went in and excluded the plugin from their caching and it works now.

Thank you so much, Mika.

That was it. I’m a bit embarrassed as I’m definitely familiar with setting those constants in wp-config.php and can’t believe I missed seeing it when I looked at that file previously. Could/Would a plugin ever add that to wp-config.php as I did not add it?

Thanks for the response.

As I mentioned, I’ve checked wp-config.php and multisite is not enabled.

Regarding my account, I am listed as the role Administrator in the backend. I have also created a new user and given admin privileges and logged in with that account just to see if anything was different. Same issues in that new Administrator account as in my current one.

So I deactivated all plugins and the issue still exists.

Also, I have not yet tried the “force database upgrade” trick I came across in some other threads of people who lost some menu items. Those all seemed to pertain to a much older version of WP and I’d like to rule out the multisite enabled possibility first.

Thanks for the quick response, Syam.

That makes sense and should work for now. But the specific capability would be appreciated as well.

An additional note… I have deployed this same site on this same server in the past a half dozen times or more without issue.

Worked perfectly! And the Pass/Fail notifications returned and are just as I remembered them.

Thank you so much for the fast support.