BeingChosen1

I used this one @kelvynjames : https://www.ads-software.com/plugins/woo-blocker-lite-prevent-fake-orders-and-blacklist-fraud-customers/

I’ve had 2 of these fake sales 12 hours ago – status “pending payment”. I’ve deleted them, then installed a plugin to avoid fake sales. Not sure just how effective it is, but I’ve also deleted the user in case they come back and unchecked “everyone can register” in the settings. I hope this secures it!
Sorry your website got hacked @joopleberry – have you managed to recover it?

Okay. So about a year and a half ago, I installed the plugin to connect my shop in WordPress to Facebook, meaning I could now tag products on Instagram etc. All was fine.
I recently added new products but identified I couldn’t promote them on Instagram because they didn’t appear. I went to check the integration via the plugin, but it was as if my shop was never connected (it prompted me to connect as if it was the first time).
Followed the steps to do this, however I was told that there is a connected page already (which is true, it’s referring to the first time I linked the page). I was then told in order to proceed, I would need to disconnect this existing page, meaning I lose my shop and all the previously tagged posts on Instagram.

After trying to work out how to avoid this both via the plugin and the Catalog manager in Facebook, I had to acquiesce. Hence, I’ve lost all my shop content on Instagram. Hopefully this now makes sense?

Any help would be appreciated.
Many thanks again

Hi Julie, thanks for getting in touch.
I couldn’t wait as I needed to begin posting again so removed the previous connection – meaning I’ve lost 2 year’s worth of shop content.

Is there a way to reverse this?

Best,
Steph

Pop-up message before I try and link page: facebook this page is already in use. A page can only be connected to one Woocommerce store at a time.

Error message when I try and select page to go NEXT:
A Facebook Page can only be connected to one store at a time. The Biographies is already in use by another WooCommerce store. You can remove the existing connection to use the Page for this store, or you can select a different Page.
Learn more

…which prompts me to delete the existing connection, which then tells me I’ll lose product tags on posts.

Hi again,
I’ve reverted off the child theme but no sales are being recorded still. Could something major be wrong here?

Thanks in advance,
Steph

Thanks for getting back
It can be found at https://www.beingchosen.com

I’m having the opposite issue, with the sidebars not showing up at all (on single post page), but the problem may be linked…

Any help at all??

Any help at all??

It’s already disabled

Is it possible to let me know which folder I ought to be looking at? I can access the website with an FTP client, I just don’t know what I’m looking for…

Hi, thanks for your response

However, I didn’t have that box checked and the problem persisted. I checked the box to see if that would make a difference but the same thing. Any other tips I could use?