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Viewing 15 replies - 151 through 165 (of 167 total)
  • Plugin Contributor Beka Rice

    (@bekarice)

    awesome, happy to help and thanks for the review!

    Plugin Contributor Beka Rice

    (@bekarice)

    Sorry about that, this is fixed in the 1.2.1 version so you must have snuck the update in right before we fixed it — if you can send over FTP credentials to [email protected], we can get you fixed up ??

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there we’ve updated to version 1.2.1. Please update and let us know if this resolves, or open a new support thread.

    Plugin Contributor Beka Rice

    (@bekarice)

    Thanks so much for the kind words ?? we’re happy to help!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there, we hit some snags while making this compatible with WooCommerce 2.1 and will be releasing an update this week – sorry for the delay! Keep an eye out and please open a support thread if you experience further issues so we can help out.

    As for the coupon text, you should check this tutorial out in the meantime: https://www.sellwithwp.com/rename-hide-coupon-code-field-woocommerce/

    It shows how to rename coupon fields on the cart and checkout page and addresses the concern you brought up about customers leaving the site. Hope that helps!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there, thanks for using our plugin! We’re currently upgrading this plugin to be WooCommerce 2.1 compatible, and should release a new version this week. Sorry for the delay in updating, as we had to do 50+ premium extensions before the release and are now working on our free ones.

    We’ll check back in on this thread once the release is out to see if there are further issues. Thanks for your patience!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there, thanks for using our plugin! We’re currently upgrading this plugin to be WooCommerce 2.1 compatible, and should release a new version this week. Sorry for the delay in updating, as we had to do 50+ premium extensions before the release and are now working on our free ones.

    We’ll check back in on this thread once the release is out to see if there are further issues. Thanks for your patience!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there, we had a couple issues while updating for compatibility, and will be releasing a new version this week that will be fully compatible with WooCommerce 2.1. We’re very sorry for the delay!

    We’ll check back in on this thread once the release is out to see if there are further issues. Thanks for your patience!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi there, thanks for using our plugin! We’re currently upgrading this plugin to be WooCommerce 2.1 compatible, and should release a new version this week. Sorry for the delay in updating, as we had to do 50+ premium extensions before the release and are now working on our free ones.

    We’ll check back in on this thread once the release is out to see if there are further issues. Thanks for your patience!

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi Sam, I know you said you have WooCommerce 2.0.20, but did you maybe upgrade to WooCommerce 2.1? That’s the only thing that would have caused it to stop working.

    We’re currently working on compatibility for this as we had to update all of our premium plugins by the release date first, and should have a new version this week.

    If you haven’t updated, can you give me more information about what’s not working and what you’ve changed recently?

    Plugin Contributor Beka Rice

    (@bekarice)

    thanks so much for taking the time to review our plugin!

    Plugin Contributor Beka Rice

    (@bekarice)

    Since we’ve established that the plugin isn’t a “spammy preview”, could you please consider updating the original review, as it could mislead new users? As for the merits of the free plugin itself, I will try to explain why I favor the free plugin over changing a theme for other readers.

    This plugin is free. It adds a custom tab. Adjusting your theme template is also free, and could add a custom tab as well. However, using a plugin allows you to include the tab in the WooCommerce menu and then embed files, shortcodes, and change content for each product rather than hardcoding a single, unchanging tab into your theme’s functions.php that will be the same for all products. I would advise against that route, as then you lose that functionality if you change themes. In that respect, I don’t see how the plugin is a “limited version” of changing the theme, when it provides more flexibility for the same low price of $0.

    I’m not sure how we’re hiding the truth to WP users while providing a functional and useful piece of software, nor do I understand how a free plugin takes advantage of users. Since you acknowledge that the plugin does what it’s supposed to do, I’m not sure why you rated it at one star.

    We would appreciate it if you could edit the original review and keep it to the free plugin, which you’ve stated works and in no way spams or misleads users. Continuing to try to compare changing a theme to the premium version by bringing up its price and disguising it as a review for the free plugin is not appropriate to this forum.

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi, now that the issue was established to be a theming issue, as per the below support request, would you please consider updating this review?

    https://www.ads-software.com/support/topic/image-sizes-19?replies=15

    As stating in that thread, we obviously have to prioritize support for our paid products and customers over support for free users, but do make sure that we get back to all www.ads-software.com support requests.

    Plugin Contributor Beka Rice

    (@bekarice)

    Hi, Please note that this review is supposed to be for the free plugin, not any premium plugins at WooThemes. Obviously, this version of the plugin is free and does not require changes to theme files, so I’m not sure why editing theme files would trump installing a free plugin. Another benefit to using a plugin rather than changing the functions.php is that the theme can be changed without losing any WooCommerce functionality (specifically new tabs).

    We don’t really consider this plugin a “spammy preview”, as there are no in-plugin upsells – just some links from the readme for people who want additional functionality. The plugin does what it says: it gives you a single custom tab to work with and saves you from having to do the little bit of coding yourself and putting this functionality in a theme where it doesn’t belong. It’s designed for people who want a simple bit of functionality, while the premium version is designed for users that require far more capabilities.

    Can you please update this review to review only the free product itself?

    Forum: Plugins
    In reply to: [Shopp] Reporting Issues
    Thread Starter Beka Rice

    (@bekarice)

    Thanks ?? Looks like everything else is good to go!

Viewing 15 replies - 151 through 165 (of 167 total)