belinda2016

Yay! Thank you, it has been fixed. The location was set in Square, but I disconnected and reconnected and it has appeared.
Strangely I did this in my troubleshooting and it didn’t change anything or allow a location. But, I’m very happy it has seemed to work now and credit card is now appearing as an option on the checkout page.

Thank you for your help! It was spot on.

Thanks, yes square is enabled in all places it should be.

I have checked and there is errors relating to location.

Here is one of the error logs:

03-07-2023 @ 20:11:11 - Response
 Response
code: 401
message:
headers: Array
(
    [0] => HTTP/2 401
    [date] => Tue, 07 Mar 2023 10:11:10 GMT
    [content-type] => application/json
    [content-length] => 161
    [vary] => Origin, Accept-Encoding
    [x-content-type-options] => nosniff
    [x-download-options] => noopen
    [x-frame-options] => SAMEORIGIN
    [x-permitted-cross-domain-policies] => none
    [x-sq-envoy-safe-auth-decision] => UNAUTHORIZED
    [x-xss-protection] => 1; mode=block
    [x-sq-dc] => sjc3b
    [x-sq-region] => sjc3b
    [strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
    [0] => Square\Models\Error Object
        (
            [category:Square\Models\Error:private] => AUTHENTICATION_ERROR
            [code:Square\Models\Error:private] => UNAUTHORIZED
            [detail:Square\Models\Error:private] => This request could not be authorized.
            [field:Square\Models\Error:private] => 
        )

)

03-07-2023 @ 20:11:11 - Could not retrieve business locations.

Hi Saif,

Thank you for your reply.

I have checked the woo settings and the address is correct. I then checked the Square set up again and location is still not able to be set.

Below is the status report. Woo and Square plugins are up to date with the most recent update.

WordPress Environment

WordPress address (URL): https://hairbyphd.com.au
Site address (URL): https://hairbyphd.com.au
WC Version: 7.4.1
REST API Version: ?</img> 7.4.1
WC Blocks Version: ?</img> 9.4.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.16
PHP Post Max Size: 512 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.2.43-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.4.1
WC Database Prefix: wp_
Total Database Size: 52.87MB
Database Data Size: 44.20MB
Database Index Size: 8.67MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.50MB + Index: 0.33MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_comments: Data: 0.39MB + Index: 0.16MB + Engine MyISAM
wp_giftvouchers_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_giftvouchers_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_giftvouchers_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_giftvouchers_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.59MB + Index: 0.16MB + Engine MyISAM
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 26.15MB + Index: 4.58MB + Engine MyISAM
wp_posts: Data: 5.88MB + Index: 0.52MB + Engine MyISAM
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
wp_term_relationships: Data: 0.15MB + Index: 0.31MB + Engine MyISAM
wp_term_taxonomy: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.37MB + Index: 0.23MB + Engine MyISAM
wp_users: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_transient_cart_data: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.47MB + Index: 0.41MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_ywrac_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.14MB + Index: 0.09MB + Engine InnoDB

Post Type Counts

afterpay_quote: 32
attachment: 1220
custom_css: 1
custom-css-js: 2
et_footer_layout: 1
et_header_layout: 1
et_template: 3
et_theme_builder: 1
flamingo_contact: 109
flamingo_inbound: 3750
mc4wp-form: 2
nav_menu_item: 44
page: 31
penci_slider: 3
portfolio: 12
post: 296
product: 322
product_variation: 8
revision: 315
shop_coupon: 5
shop_order: 646
shop_order_refund: 4
user_request: 1
vtprd-rule: 1
wc_whsm: 1
wpcf7_contact_form: 11
wpforms: 3
wpgv_voucher_product: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (26)

ManageWP - Worker: by GoDaddy – 4.9.15
Afterpay Gateway for WooCommerce: by Afterpay – 3.5.0
All-in-One WP Migration: by ServMask – 7.68
Simple Custom CSS and JS: by SilkyPress.com – 3.41
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported): by codemenschen – 4.2.4
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.10.1
Header and Footer Scripts: by Digital Liberation – 2.2.1
Instagram Feed Pro Personal: by Smash Balloon – 6.2
Social Slider Feed: by creativemotion – 2.1.0
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
oAuth Twitter Feed for Developers: by Liam Gladdy (Storm Consultancy) – 2.3.0
Really Simple SSL: by Really Simple Plugins – 6.0.11
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.24

WooCommerce Payments: by Automattic – 5.5.1
WooCommerce Square: by WooCommerce – 3.6.1
WooCommerce: by Automattic – 7.4.1
WordPress Importer: by wordpressdotorg – 0.8
Yoast SEO: by Team Yoast – 19.11
WP Fastest Cache: by Emre Vona – 1.0.8
WP Mail SMTP: by WPForms – 3.7.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.9

WP Rollback: by GiveWP.com – 1.7.2
WPForms Post Submissions: by WPForms – 1.4.0
WPForms Sendinblue: by WPForms – 1.2.0
WPForms: by WPForms – 1.7.9.1

Inactive Plugins (26)

Australia Post WooCommerce Extension: by WPRuby – 1.9.9
Australia Post WooCommerce Extension PRO: by WPRuby – 2.6.2
CF7 Invisible reCAPTCHA: by Vsourz Digital – 1.3.3
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Contact Form 7 IE DatePicker and Number Spinner Fix: by Benjamin Klein – 2.6
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.8.1

Facebook for WooCommerce: by Facebook – 3.0.5
Flamingo: by Takayuki Miyoshi – 2.3
Meta pixel for WordPress: by Facebook – 3.0.8
Product Feed PRO for WooCommerce: by AdTribes.io – 12.0.3
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
SiteGround Security: by SiteGround – 1.3.7
Smash Balloon Instagram Feed: by Smash Balloon – 6.1
Vafpress Post Formats UI: by vafpress – 1.5
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.13
VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.3.2
WooCommerce Shipping & Tax: by WooCommerce – 2.1.0 (update to version 2.2.3 is available)
Woo Product Category Discount: by WooExtend – 4.4
WP All Import - User Import Add-On Pro: by Soflyy – 1.1.8
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.4
WP All Import Pro: by Soflyy – 4.7.7
WP phpMyAdmin: by Puvox.software – 5.2.0.7
YITH Infinite Scrolling Premium: by YITH – 1.1.15
YITH WooCommerce Ajax Search Premium: by YITH – 1.7.3
YITH WooCommerce Product Gallery & Image Zoom: by YITH – 2.15.0
YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 1.4.0

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (1)

ManageWP - Worker Loader: by GoDaddy – 1.0.0

Settings

API Enabled: ?</img>
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #2776 - /shop/
Cart: #2777 - /cart/
Checkout: #2778 - /checkout/
My account: #2779 - /my-account/
Terms and conditions: #4938 - /terms-and-conditions/

Theme

Name: Divi
Version: 4.19.2
Author URL: https://www.elegantthemes.com
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Overrides: –

Square

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-07 23:10:09 +10:00
Options: ?</img>
Notes: 12
Onboarding: completed

WooCommerce Payments

Version: 5.5.1
Connected to WPCOM: No
Blog ID: -
Account ID: -

Action Scheduler

Complete: 318
Oldest: 2023-02-04 11:50:55 +0000
Newest: 2023-03-07 10:09:41 +0000

Failed: 28
Oldest: 2022-08-24 14:15:38 +0000
Newest: 2023-03-01 12:12:01 +0000

Pending: 8
Oldest: 2023-03-08 02:14:25 +0000
Newest: 2023-03-08 21:39:48 +0000

Status report information

Generated at: 2023-03-07 20:11:27 +10:00
`

Hi @webtoffee

I am also having this issue with a client site.
She had intermittent orders sitting at pending payment while others went through.
There was one customer it occurred to around 4 times before a new order would finally process.
Website is up to date and running Avada theme.
Thank you.
Belinda

I am also having this issue.
There is no feed showing in Google Merchant Centre to connect to?

HI Dima,

The theme is Primrose.

Hi,
I did and I sent a reply e-mail back.

I believe it is all ok now, we have just found a conflict tonight with the Divi Custom Login.
We deactivated this and the reset password issue seems to have corrected itself.

We also had this issue on another site running Divi with your plugin and since deactivating the Divi Custom Login and installing BM Custom Login it seems to be working.

Something for your members if anyone else is having the same issue on Divi ??

Thanks!
Belinda

I have sent request as instructed.
Thank you.

How long have you had the issue @bstephenmitchell?