belleisle

Hi,

Thanks for your follow-up. They did come back to me after several days and they suggested that I contact them over the phone to sort out the issue.

But because it took so long and was so complicated, I set up Stripe in the meantime, and I was up and running with a simpler, more streamlined (and less costly) solution within an hour or so. In the end, I never called Paypal, just gave up on it.

Now I just use PayPal for those wanting to pay from their existing account, but credit card payments go through Stripe, which I highly recommend.

Thanks a lot for your reply.
My account is indeed a Business account, and I have checked that the PayPal Account Optional feature is turned on, so quite puzzled here.
Will try to ask Paypal for assistance and just hope they do not return me to the plugin support.
Just out of curiosity, if there were a Paypal error, where could I log it and get an error message ? Because nothing appears in the log for now…

I second that request from Johannes Weber : please enable the user to simply activate or deactivate this feature. I find the plugin good but this feature is annoying.

Just as a reminder, editing functions.php is not good practice, since it will be written over when updating the theme. Therefore the proposed solution requires creating a child theme. Pretty heavy for such a simple feature.

Fortunately I was able to use a workaround: hiding the block by editing my additional CSS, like so:

.comment-form-openpgp-encryption {
	display: none;
	visibility: hidden;
}