beluserra
Forum Replies Created
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Forum: Plugins
In reply to: [Social Feed Gallery] Instagram not loadingHello
In order fix the issues with the Account/tokens & feeds please follow next stepsUpdate Social Feed Gallery to 3.1
Remove tokens
Remove social feed gallery app -> https://www.facebook.com/settings?tab=business_tools
Create tokens again
Re-create feeds, as they are created based on token’s credentials
Use the shortcode to display the feed where you need to
Please if still failing share screenshot using snipboard.io
and error logs
RegardsForum: Plugins
In reply to: [Social Feed Gallery] Carousel not working anymoreHello
In order fix the issues with the Account/tokens & feeds please follow next stepsUpdate Social Feed Gallery to 3.1
Remove tokens
Remove social feed gallery app -> https://www.facebook.com/settings?tab=business_tools
Create tokens again
Re-create feeds, as they are created based on token’s credentials
Use the shortcode to display the feed where you need to
Please if still failing share screenshot using snipboard.io
and error logs
RegardsForum: Plugins
In reply to: [Social Feed Gallery] Instagram Slider only showing loading iconHi
please update to version 3.1 and test
lets us kno if persists
regardsForum: Plugins
In reply to: [Social Feed Gallery] Images not showing in ChromeHi
please upload to version 3.1 issue with lazy load rapired
regardsHi
please update to latest version, lazy load issue was repaired
regardsPlease update to version 3.1 there token will be automatically renewed on that version.
please pay special attention that is necessary to be still onworking to apply…
regardsForum: Plugins
In reply to: [Social Feed Gallery] Error validating access token: Session has expiredPlease update to version 3.1 there token will be automatically renewed on that version.
please pay special attention that is necessary to be still onworking to apply…
regardsForum: Plugins
In reply to: [Social Feed Gallery] Error Validating Access TokenPlease update to version 3.1 there token will be automatically renewed on that version.
please pay special attention that is necessary to be still onworking to apply…
regardsForum: Plugins
In reply to: [Perfect Brands for WooCommerce] Shortcode A-Z Listing with images?Hi
@sroskylo1 up to now is not possible.
We are considering more variations for next release
regardsForum: Plugins
In reply to: [Social Chat - Click To Chat App Button] Hide plugin by country or lenguageHi
sorry unfortunately is not possible,
as a workaround you could advise customers on contact box message that only answer in spanish
regardsForum: Plugins
In reply to: [Social Chat - Click To Chat App Button] Review linkwoow thanks for the advise!
have a good day
regardsForum: Plugins
In reply to: [Social Feed Gallery] Error validating access token: Session has expiredHi @takuya108817
thanks for your comment
development team is working to include automatic renewal on next update
regardsForum: Plugins
In reply to: [Social Feed Gallery] Access to setting page for editor accountHi
@robertosalemi is required to be admin to define settings on social feed gallery
regardsForum: Plugins
In reply to: [Social Feed Gallery] Can’t see my tag feed unless I click on itHI
@dylancohen if the problem shown up only with carousel, could be another plugin or theme that has tehir own carousel widget and is preventing to load ours.
Please debug as follow and test:
– Switch off one by one plugins
– Swith to storefront
– Remember to update plugin and start an account and feed connection from the scratchShare screenshots using snipboard.io to show issues
regardsHI
thanks for your comments, this is solved discconecting and connecting again the account
https://quadlayers.com/documentation/instagram-feed-gallery/account
the expiration time was imposed by instagram for data protection.
for next release this procedure could be set as automatic regeneration
sorry for problems caused
regards