ben84torag

Thank you so much for your fast answer Janet
however I am really not expert in CSS…
I prefer to don’t take the risk to do it, I am so scared to break down this website

thanks again

Hi Shaun,

Thanks for your reply.
We had an order tonight and everything looks finally good.
The VAT appears on the orders (back office part) and on the pdf invoice !

to answer to your reponse, I set the standard taxe with our VAT rate and I applied it to all the country of EU (we are based in Czech in Republic).
then I applied this standard taxe to all the material product.
On the other side I set the 0 rate and I applied it to the virtual product (online classes etc…)

I don’t know what’s happen maybe it needed few day to to be set but everything looks good now

Best regards,
Ben

Hi Gabriel,

Thanks a lot for all those explanations.
the process you talked about are clear but maybe not easy for my skills :(.

Do you know what happen if I don’t update WooCommerce ?

best
Ben

Hi Frank,

Thanks for your email
Before our menu bar was symbolised with “3 little horizontal bars”.
Now there is only “one little bar”. It is not a massive issue ??

ok for SSL

thanks

Hi Frank,

Thanks for this additionnal message.
So we reactivaed Optimize and unactived the JavaScript through the plugin.
Now we are able to add products into the basket !

For your information :
-we can now see “in a funny way” the menu bar on the smartphone version
-on our dashboard, we have a request “Almost ready to migrate to SSL!” is it related to the problem and do we have to click and the button “Go ahead, activate SSL”

thanks
Benjamin

Hello guys,

We fixed the problem by desactivating the plugin autoptimize.
however we still have the issue on smartphone

Best

So for your informations…

we put the website on a backup version through the host.
In the same time I deactived all the automatic update of the plugins.

now the website works properly but I can’t consider it as fixed so I will be happy to hear any of your suggestions.

thanks

thank your messages guys,
unfortunately and as expected the issue is back !!

if someone can give any tips or special informations required to help, is gonna be great

Best
Ben

Hi,

thank you so much for your message
We just did a restore on the host with a version from two days ago.
and yes it looks fixed !

however I am not sure what we did will set this problem, I am scared it is a temporary solution…

We will see

Hello

thanks for your answer !
it works when I send it manualy, and it’s ok for me to do it like this because we are not a huge Eshop (for the moment ??

thanks
Benjamin

Hi Jess L

thanks a lot for your answer but unfortunately I still not get it…

is there any chat support on woocommerce which can help ?

thanks again
Benjamin

Hi RK,

thanks a lot for your quick answer.
I am trying the demo of this Addon. It looks interesting but I don’t see properly the advantage compare to the use of Variation ?
Plus I don’t get how to display the picture per color
for example display a red rope if the buyer pick a red color in the Field

I wrote the support
Best
Benjamin