Ben

Hi Nando,

Indeed sounds like a hell lot of issue on base64_encoding :).
Can you give me the address of your site so that I can have a clear look at the problem.
Also could you send me that newsletter which have some broken links to team at wysija dot com .

I’m quite surprise it’s breaking I have to say !

Thanks

Ben

ps: we’ve never considered having an option to clear stats, as this is very important info. We strive to keep our plugin as simple as possible, so we’re not really keen in adding extra options here and there which will mostly not be used. Let’s see what we come up with later on.

Hi Nando,
Thanks for the kind words :).

1.Could you send us a preview of your newsletter at email :team at wysija dot com ? It could be your email client shortening the links, we have seen that happening sometimes. Can you try it from a different email client?

2. You are so right! I think what is missing on the article search panel is a checkbox to get the extract straight away. We did this interface to save you guys time but in some cases it can be a pain I believe :). We will improve it step by step don’t worry. Soon will come version 1.1 with great improvements.

Cheers,

Ben

Hey Kakoz,
That’s too bad!
Hopefully we will correct that for this kind of host at some point.

Thanks for the compliment. ??

Ben

Hi Kakov,

It doesn’t look like you’re doing anything wrong! It seems to me that we still have a couple of bugs on our applications.

It looks like the tables were not created, yesterday I have corrected a bug regarding the tables creation requests. I just have committed it on svn few minutes ago.

Check that all the tables from wysija are created:
wysija_user_list
wysija_user
wysija_list
wysija_campaign
wysija_campaign_list
wysija_email
wysija_user_field
wysija_queue
wysija_user_history
wysija_email_user_stat
wysija_url
wysija_email_user_url
wysija_url_mail

If they are not then :
delete your version of wysija
reinstall wysija with the latest version on repository
run the following url to uninstall completely wysija:
https://yourwebsite.com/wp-admin/admin.php?page=wysija_campaigns&wysija-uninstall=1
and then run the following url to reinstall wysija:
https://yourwebsite.com/wp-admin/admin.php?page=wysija_campaigns

Now tell me how did it go.
Are they still some missing tables?

Cheers,

Ben

Ok Great ??

I take good note of that we will improve that in one of the next version. It’s an annoying bug that should not be.

Thanks for the feedback ??

Ben

Hi DateTec,

Indeed the 99.3 percent of unopened rate probably can be explained by the fact that you go straight to your subscribers’ spam.

I advise you to check your spam score , we wrote a small guide on how to do that:

https://support.wysija.com/knowledgebase/test-your-newsletter-for-spam-score-with-spamassassin/

Ben

Hi DateTec,

This one is easy ??
Actually during install of wysija we automatically synchronise the wordpress users into wysija subscribers the list is called WordPress Synched.
Apparently you’ve deleted those users, or to be more accurate the user corresponding to the administrator account you’re using to test the send mail.

So to fix that it’s easy you just need to add a new subscriber with the same email of your wordpress admin account or simply edit-save your wordpress account, it should re synchronise it.

Try that and let me know.

Cheers,

Ben

Ok once again the problem was linked to this cross domain issue resolved few comments above.
Finally there is no need for the cross domain plugin compatibility used in the previous solution.
I included a fix for this kind of configuration straight into wysija.

Hope this part will stay stable now ??

Well actually I tried with the latest version of IE and it doesn’t work :/
By the way in firefox I see this error :

i is not a function
[Stopper sur une erreur] 	

..."){var a=document.createElement("img");a.setAttribute("id","shr_oven");var b=f+"...

https://dtym7iokkjlif.cloudfront.net/dough/1.0/recipe.js

This could break everything in IE for instance.
I’m not saying that this is the reason but it could be.
Could you deactivate the plugin which uses this script? THis might just solve it.

I tried on other server the registration form on IE and it works fine.

Let me know,

Ben

Stella,
On which version of internet explorer does this error happens?

Thanks,

Ben

from haleinad:

Ben, thanks! I’ve found the problem ?? (read on your website…) There was a conflit with different plug-in!
Have a nice day!

I hope she will tell us which plugins is entering in conflict with us.
??

By the way we have just committed a change that might solve a lot of conflicts with other plugins.
Actually we removed a line which was intended to suppress a conflict with a particular plugin. This precise line was creating even more conflict with other plugins :/

I realised that a lot of plugins tend to include their own javascript on backend pages where they don’t belong. For instance wysija’s interfaces ??

I hope we could change this bad habit, but it sounds like a fight we cannot win ??

yes sure ! come to our support website and let’s finish our conversation there ??

https://support.wysija.com

Yes you cannot modify that code, this is meant not to be touched ??
It is a base64 encoded string of a serialized array.
It contains the data describing the subscription form.

My guess is that there is a javascript conflict on your site.
Can you give me the address of your site so that I can have a look?

Ben

Strange !

I don’t have the same problem on my end.
Can you come to our support site to post a ticket so that we can solve that bug together?

https://support.wysija.com

Thanks

Ben

We have very simple and automated ways to do things in Wysija.
Coding is not necessary !

If you want to add the subscription form in a page or post. Please do not use this php code.

Instead, from the text editor of your page/post follow the tutorial here:
https://support.wysija.com/knowledgebase/add-a-subscription-form-to-an-article-or-page/.

Cheers,

Ben