Bernat Torras (a11n)

Hi again,

I’ve checked it a bit more and I’ve only found this plugin that makes you able to add some additional fields in the Checkout page (and even add extra fees to the cart). It has some conditional logic to hide or display these fields, but it doesn’t support the same scenario that you’re looking for, as these conditional rules aren’t based on the shipping method that the customer is selecting on that page.

In any case, you can try it if you want or use it as a starting point and extend its functionality using custom code.

Hi there!

If you want to make your customers able to register or to set their password directly from the Frontend, you’ll need to use some custom code or a plugin that customizes the default behavior of WooCommerce.

I’d suggest you to check the following links to see if it can help:

– https://www.ads-software.com/plugins/frontend-reset-password/
– https://www.wpbeginner.com/plugins/how-to-add-front-end-login-page-and-widgets-in-wordpress/

Hi there,

I was hoping there was a plugin that would do it all without any need for coding

I’m not aware of any plugin that offers this functionality, but I’d suggest you to do a quick research online and in the WordPress plugin repository to see if you can find one that fit your needs.

Otherwise, I’d suggest you to get help from an experienced developer to add this functionality using custom code.

Hi there,

Before diving deeper into this issue, I suggest you to do a quick test to confirm if these email notifications are being sent or if there are some issues with them.

1. Go to WooCommerce>Settings>Emails and make sure that the wanted email notifications are enabled there.
2. Install and activate [WP Mail Logging](https://www.ads-software.com/plugins/wp-mail-logging/) plugin.
3. Place a new order in your site (or wait for a new real order from your customers)
4. Go to Tools>WP Mail Log page and check if the expected notification has been logged there.

If it has been logged without any errors, it means that it has ben sent from your site, and I’d suggest you to check if it landed in the SPAM folder or reach your hosting support to see if there are any problems with the server’s mail queue.

If there are some errors logged next to this notification, it will mean that something is preventing WooCommerce from sending it. Please check these errors to see if you can get more details about what is happening. If they are coming from a specific plugin, you should try to disable it temporarily and repeat the test to see if the notifications are sent.

Here you can read more details about this kind of email issues and how to troubleshoot them: https://docs.woocommerce.com/document/email-faq/

Thanks,

Hi there,

If you want to disable the “cart redirection”, you can easily do it from WooCommerce>Settings>Products simply by unchecking the “Redirect to the cart page after successful addition” option.

Here you can see a screenshot of this option: https://d.pr/i/CT9WLc

I hope it helps!

Hi there,

If I understand it correctly, you want to prevent your customers from having to create their account or reset their password from the wp-admin pages.

If that’s the case, you’ll need to use some plugins of custom code to achieve it, as this is the default functionality built-in in WooCommerce.

For example, you could try to use a plugin like this:
https://www.ads-software.com/plugins/frontend-reset-password/

I hope it helps!

Hi there,

I’m having trouble getting the Star Ratings to show up on my products.

I think my theme may be blocking them

Can you please clarify us if you’re using an additional plugin to add these star ratings to your site?

As these ratings are added to the product page, it can easily generate conflicts if your theme is using a customized template to render the product page. The quickest way to check it, would be to go to Appearance>Themes and try to “preview” the same page using a default theme like Storefront.

Please give it a try and let us know if the issue is solved when rendering the page with a default theme.

Thanks,

Hi there,

I’d suggest you to add all the valid postcodes in your “inside dhaka” zone (making sure that they don’t overlap with the ones in “Suburb shaka”.

Please note that in order to make it easier, you can also use a range of postcodes (e.g. 90210…99000), or use wildcards (e.g. CB23*).

Here you can find more details about this: https://docs.woocommerce.com/document/setting-up-shipping-zones/#section-3

Thanks

Hi there,

The easiest way to add custom fields to the Checkout page is to use a plugin like Checkout Field Editor.

With this plugin, you’ll be able to add the wanted checkboxes and make them required if needed, but you’ll still need some custom code to display them only when the related shipping methods are selected.

If you want to try, I’d suggest you to try to use some jQuery script like this: https://stackoverflow.com/questions/596351/how-can-i-know-which-radio-button-is-selected-via-jquery

If you want to try a PHP approach to add these fields next to the shipping methods, you could also check these workarounds:

– https://stackoverflow.com/questions/51926178/add-a-checkbox-below-a-specific-shipping-method-in-woocommerce-3

– https://stackoverflow.com/questions/39037163/woocommerce-show-hide-checkout-fields-based-on-shipping-method-and-making-it-a

I hope it helps!

Hi there,

I’m still unable to replicate the issue on your site! Can you please try it with other different mobile devices and browsers to see if the issue persists?

Thanks

As I said the problem comes with YoastWoocommerceSEO and Woocommerce plugin together. I tried disabling all except YoastSEO Premium, YoastWoocommerceSEO, and Woocommerce, there is that problem. It is not gone!!

Thanks for trying it and for sharing the results with us.

As you say, this looks like a compatibility conflict between WooCommerce and YoastWoocommerceSEO.

I know that it is a popular plugin, but as YoastWoocommerceSEO is an extension that requires and extends the base functionality of WooCommerce, and since the error is coming from their code, it will need to be handled from their side.

I was told that this problem came from Woocommerce plugin so I asked you for a help.

Can you please confirm us if it was their support team who forwarded you to us? If that’s the case, please provide us more details about their reply to give us a better understanding of the nature and scope of the issue.

Thanks!

Hi there,

I’ve followed the steps that you’ve suggested and I can add the products to the cart without any problems. I can see them on the Cart and Checkout page as expected too.

Please check this screencast to see the steps that I’ve followed:

https://d.pr/v/JKm311

Hi there,

How to remove the stripe button on add to cart page.https://imgur.com/z7ugi6G

If you want to disable this button, you just have to go to the Stripe settings (WooCommerce>Settings>Payments>Stripe) and disable the “Payment Request Buttons” option there.

Also, when I click on the cart page, it doesn’t show the selected item/product. how to solve this? https://imgur.com/KnZFjE4

Are you clicking the default buttons to add the product to the cart? Or the Stripe button that you’re referring to in your previous question?

Can you please provide us the URL of your site so we can try to add a product to the cart there and check it?

Hi Walid,

Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thanks,

Hi there,

There’s a chance that these errors are related to a compatibility conflict between your plugins.

The best way to find the origin of the issue is to disable all the active plugins except WooCommerce to see if the issue is fixed. If that’s the case, you just need to reactivate the disabled plugins one by one and reload the Checkout page to check if the issue reappears. You’ll know the culprit plugin when you reactivate one and the problem reappears.

Of course, I’d suggest you to perform this test on a staging version of your site (you can use “[WP Staging](https://www.ads-software.com/plugins/wp-staging/)” plugin to create one quickly).

If the problem persists with only WooCommerce and YOAS SEO plugins enabled, I suggest you to report this issue directly to their support team, as they are the ones that will need to take a deeper look at this (as the error is coming from their plugin).

Thanks,