bernbe01

try a manual reinstall

0. take a backup of your existing system (files & database – let us know if you need help)

1. download a clean version of the latest wordpress

2. unzip it locally on your computer

3. connect to your server using an ftp client, selecting option to see hidden files if available

4. delete from your server everything in wordpress’s install folder except wp-config.php and wp-content/

5. upload from the newly unzipped wordpress files all files and folders except wp-content/ (there will not be a wp-config.php in the newly unzip wordpress)

woocommerce does have a paid plugin for this type of feature here

or you might be able to leverage this plugin and a custom template for results (see their FAQs for more info on this piece)

darn!

want to try an manual reinstall?

0. take a backup of your existing system (files & database – let me know if you need help)

1. download the your version of wordpress from the release archive (it’s recommended to go to current 4.1.1 unless you have reason not to)

2. unzip it locally on your computer

3. connect to your server using an ftp client, selecting option to see hidden files if available

4. delete from your server everything in wordpress’s install folder except wp-config.php and wp-content/

5. upload from the newly unzipped wordpress files all files and folders except wp-content/ (there will not be a wp-config.php in the newly unzip wordpress)

hey

so i am outside of my comfort zone a bit on this one, i did a little looking around and found a plugin that supposedly will do payments to change roles, but everything i’m finding requre a user to register as a role to then upgrade first…

maybe worth asking the plugin dev for ideas?

https://www.ads-software.com/plugins/users-ultra/

this paid plugin does have a solution for changing roles after payment, but it’s getting into code customizations.

are you comfy in php? many of these appear that they would require customizations :-/

anyone else with ideas please chime in!

how’d it go with *just* the .htaccess lines provided?

you could also try resetting all perms to default 755 for dirs and 644 for files using:
*be sure to change the path to match yours

# find /path/to/wordpress -type d -exec chmod 755 {} \;
# find /path/to/wordpress -type f -exec chmod 654 {} \;

is the folder structure owned by the apache user?

when in /var/www do

# ls -al

and look at the owner for html dir

then cd into html and do the same

ensure that the user is the same as who apache runs as, to find that out

# ps aux |grep apache
or
# ps aux |grep httpd

i’m still thinking permissions, but based on what we find here we may go another route ??

Can you log in at https://andrewmondia.com/wp/wp-login.php and save permalinks?

hey there

just want to recap to be sure i’m understanding, i apologize for redundancy

you have tried all at once:
-deactivating *all* plugins
-changing themes to twenty-fifteen (or twenty-twelve even)
-resetting the password
-clearing your browser cache
-then accessing the site from a private viewing session (In Cognito in Chrome, Ctrl+Shift+N)
-attempting to access the private content

if you haven’t tried this exact process, please do, in that order, and let us know your results! good luck!

hey there

i was trying to do some research for you on the theme’s forum and i hit a paywall, do you have an elegant themes account? if so i ask that you post over in their support forum for the chameleon theme here as supporting commercial themes is beyond the scope of this forum

anyway, all that being said, do you already have a child theme? not not a tool like the child theme configurator may be handy as it will allow you to continue to get theme updates while preserving your customizations

in the twenty-fifteen theme, is would be on lines 39 to 42 this section:

$description = get_bloginfo( 'description', 'display' );
if ( $description || is_customize_preview() ) : ?>
   <p class="site-description"><?php echo $description; ?></p>
<?php endif;

if you can find a similar reference in your theme files, copy that file to your child theme folder and make your edits

good luck!

please take a read through these instructions and let us know what questions come up

very cool! thanks for updating the thread! feel free to mark it as resolved and nice work!

cool, well no easy answer there ??

have you already tried turning on WP_DEBUG?

the codex on wordpress debugging has some tips on this. again it may not provide anything new, but i’d be surprised if you didn’t get something by turning WP_DEBUG to true and maybe even setting php to output all warnings

if interested int he php debug output, you can add these lines to the top of your .htaccess file: (assuming the host allows override of these from their php.ini)

php_flag display_errors on
php_value error_reporting -1

hey there

what are you using for your estore management? woocommerce?

i.e. how are product entered?

based on that info i might have a few thoughts for you

hey there

i hate when that crap happens. good job having backups tho!

i’ve sorta been abusing wordfence for stuff like this lately

after install please go to Dashboard->Wordfence->Options and toggle on the extra options for:

-Scan theme files against repository versions for changes
-Scan plugin files against repository versions for changes
-Scan image files as if they were executable
-Scan files outside your WordPress installation ***unless you have lots of extra folder inside your wordpress folder do this one too

save your settings, go Dashboard->Wordfence->Scan and initiate a scan

it might take a while, but hang out and see what the scan says, it’ll likely have some suggestions. i’m guessing you are right that something is corrupted or even still compromised

no problem at all! best of luck!

hey there

a plugin like wpfront user role editor is highly configurable and might be a one stop shop for what you are looking for

if you don’t mind playing around to try and get settings tuned, i’d look that route to start

let us know how you make out!