Bernice Chua

Hey @bibelwort ,

Thank you for your detailed explanation and feedback!

Theme.json colors are not yet tied to Stackable block colors. However, we plan on adding support for theme.json settings in the future. The addition of global gradients are also in our list of to-do’s. ??

In the meantime, please let us know if there is anything else we can help you with!

Hi @dgodfather ,

Could you please email us a copy of all your blocks on the page so we can test this out on our end? You can send it to [email protected]

1. Click on the three-dot button on the top right of the Block Editor
2. Scroll down and select “Copy all blocks“

3. Paste the contents in a text file and send it in the email above

Thank you, we’ll wait for your email!

• This reply was modified 2 weeks, 4 days ago by Bernice Chua.

Hey @jorickvanweelie,

We investigated this issue but we couldn’t replicate the issue on our end. Upon investigating, we think this might be a caching issue.?

After changing the responsive breakpoints from Stackable settings on your website, you have to clear the cache whether it’s a browser cache, a caching plugin or a server caching solution.

Please let us know if this helps!

Hi @hoshito3d,

At the moment, there isn’t a way to keep it moving when hovering over it. The pause on hover feature has been added for accessibility purposes.

Hey @ckwang,

Our WooCommerce integration applies to our Dynamic Content feature (Premium), which can be used with any Stackable block to build product pages and product archives.

Stackable’s Dynamic Content is integrated with the following features:

• Products
• Product Categories
• Product Tags
• Product Attributes

You can find more info on our WooCommerce integration here: https://wpstackable.com/woocommerce-integration/

You could also sign up for the Stackable Premium demo?https://wpstackable.com/demo/?if you would like to test it out. ??

Hey @erickpaulino,

We’ve responded to the email you sent us about this issue, and we’re still waiting for your reply. ??

Let us know if you have already resolved this on your end!

Hey @bibelwort,

Thank you for letting us know what you need!

You can check out Stackable’s Global Typography Settings and Block Defaults feature for this:

• https://docs.wpstackable.com/article/363-how-to-use-global-typography
• https://docs.wpstackable.com/article/480-how-to-use-block-defaults

We hope this helps!

Hi @bibelwort ,

Thank you for the information you provided!

We followed your steps and set?Raleway font for the headings in the Theme Customizer using the Zakra theme. In our testing, we see that the issue happens for both the Stackable Heading and the native WordPress Heading block. See screenshots attached:

Editor view: https://app.screencast.com/j0JhoMNHjehs6
Frontend view: https://app.screencast.com/kAIpoOmoTn0P9

Since the issue also affects the native WordPress Heading block and not only Stackable’s Heading block, this most likely points to an issue with the Zakra theme. You may need to reach out to their support team regarding this.

Hey @patrickhaond

For this, you can use the WordPress native Youtube block. When you play it on the frontend, it will not pop up.

Here’s a screenshot of the block: https://app.screencast.com/2YTLTTUanRdYy

Hey @patrickhaond,

Happy to have you on board! ??

There isn’t an option to set the carousel to full height, or equal heights, at the moment. Naturally it would follow the column with the tallest height.

Hey @tarek1223,

We would like to better coordinate with you regarding the performance fixes. Could you please get in touch with us at [email protected].

Thank you, looking forward!

Hi @haribonda ,

I’m marking this ticket resolved since it’s been addressed by our support team in the Stackable Community Facebook group!

Hey @ckwang ,

To be able to help you better, could you please send us a copy of your Carousel block and a screen recording of the issue you’re facing.

Here are the steps to get a copy of the block:

1. Click the 3-dot button on the block toolbar then select “Copy“

2. Paste the block code into a text file and email it to [email protected]

Thank you again, we look forward to your email.

Hey @ckwang,

Thank you for your kind words about Stackable! We’re happy to have you with us. ??

Going to your issue, we believe it might not be a Carousel block issue. We inspected the frontend and we see that you are using the native Image block for the first slide and the native Cover block for the second and third slide. It’s the behavior of the native Cover block to crop the image on desktop and display the full image on mobile. You may want to try using Stackable’s Image block and Image box block instead. Then in the Image box block, select the image and reset the height to display the full image.

Please let us know if this helps!

Hi @bdrbros,

Thank you for explaining the issue.

Could you please provide us with more information:

1. Sample page where the issue is present
2. Copy of block with the issue so we can test it out on our end

Here are the steps to get a copy of the block:

1. Click the 3-dot button on the block toolbar then select “Copy“

2. Paste the block code into a text file and email it to [email protected]

Thank you again, we look forward to your reply.