BernWoz

Easy fix – thanks! I wonder how I changed that? I did look in settings but overlooked that option. Thanks.

Keep up the good word!

Bernard

Is there an SQL or PHP version that needs to be updated?

If I am very careful to make the user unsubscribed in the MP back end, then delete the unsubscribed user. The user can then successfully subscribe.
However, I am back to an original error. The welcome email carries an unsubscribe link in the footer, this takes the user to the correct unsubscribe pages on my website and the confirmation page as well. However, the user remains subscribed.
I am using the standard method as outlined in the MP documentation, I have even tried to use the additional filter from that documentation.
Please advise what can be wrong with the unsubscribe.

Never mind, I worked this out by trial and error.
For your information I list the codes below (in PHP snippets)
You can see what I’m using and not using (unset)

add_filter( 'mailpoet_manage_subscription_page_form_fields', 'mp_remove_manage_fields', 10);
function mp_remove_manage_fields( $form ) {	

	//unset($form[2]); // Status Dropdown
	unset($form[3]); // message
	unset($form[4]); // List Selection Dropdown???
	unset($form[5]); // news letter option
	unset($form[6]); // comment
	unset($form[7]); // write your comment here
	unset($form[8]); // your lists 
	//unset($form[9]); // save button
	//unset($form[10]); // unknown

	return $form;
}

I have a similar issue. I am using the MailPoet sending service, which sends the initial ‘click to confirm subscription’ email. The subsequent thank you for subscribing email does not send – or if its sent is not received. Also a test newsletter is not received – it is marked in MP as sent.
I have also noticed that newsletters can only be sent once, so I have to make a duplicate each time I test.

Before you do anything, back up your website. I use GoDaddy and they have a mechanism to do this.
I don’t know what your template is or what it does when you install it but my understanding with other WordPress themes and plugins: Simply deactivate the MailPoet plugin, then import the template and reactivate MailPoet.

resolved – see my previous comment

That is extraordinary, you are listed as unconfirmed.
When I use my own test email, it is always listed as subscribed. I delete my test user and try again and it is listed as subscribed. I just tested with a friend’s email and it appears to work. If the user follows the link to confirm subscription, then they are listed as subscribed.
I do have to tidy up the emails and confirmation page but this seems to work as expected.
Perhaps I don’t fully understand how the mechanism works – it seems that if someone previously subscribed, are then deleted, then they automatically subscribe a second time. I would need to test this some more to see if this is the case.
Otherwise this is resolved

No, they fill out the subscribe to newsletter form and they then receive a confirmation email. At this time they are set to confirmed. They should remain unconfirmed until the reply to the second email.

I activated MailPoet version 3.60.4, an it happens on Theme 2021 and Lovecraft.

Yes, I already have a separate ticket open titled “MailPoet user without confirmation”

Yes, you’ll see a note stating this in the documentation and the MailPoet settings page on the Sign-Up Confirmation tab

I have a problem where the first email (click this link to confirm subscription) is received, but even if the user does not click the link, they are subscribed. I’m using the mailpoet sending service, so the double opt-in is mandatory but I do not know how to control this automatic subscription.
If you click ‘view subscribers’ on the list you should see the names and email addresses, so emails “should” be saved?

I have a similar problem where the first email (click this link to confirm subscription) is received, but even if the user does not click the link, they are subscribed. I’m using the mailpoet sending service, so the double opt-in is mandatory but I do not know how to control this automatic subscription.

I’m maybe not fully understanding your issue. But if emails are not being sent, first check you are using the MailPoet sending service. If you are, make sure your web site has SSL correctly installed. I had issues where SSL wasn’t installed and the mail service would not connect with my web site because it was assumed as ‘unsafe’.