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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter bfairfax

    (@bfairfax)

    How do I alert all the job has been assigned except individually on the same site so I don’t get other emails?

    Thread Starter bfairfax

    (@bfairfax)

    Greetings,
    Thanks for suggesting I get some one to help me as I’ve received so many emails. I now need to send one alerting all the job has been assigned to some one, so the emails stop coming.

    Thread Starter bfairfax

    (@bfairfax)

    Thanks. I’ve learned a lot from you and others during this trial period. I did NOT know custom themes were not supported, but I do not think that’s the problem.

    There are so many WordPress plug-ins and I’m wondering if all should be activated such as:

    Akismet
    All In One SEO Pack
    Hello Dolly
    Jetpack by Word Press and a few more …

    I know the ones that deal with the site are required, and I really like Wordfence Security

    I am beginning to think it’s the plug-ins too, but want to check with GoDaddy right now to see what they can offer. Will keep you posted. Again, thanks!

    Thread Starter bfairfax

    (@bfairfax)

    Can you look at my website and that will give an idea of the custom themes and plug-ins.

    Thread Starter bfairfax

    (@bfairfax)

    Thanks. I appreciate the assistance from the volunteers. Have you ever experience such? You still think this is an issue with GoDaddy correct?

    Thread Starter bfairfax

    (@bfairfax)

    Thanks for allowing me to vent …

    Thread Starter bfairfax

    (@bfairfax)

    The problem is I have some technical knowledge, but probably not enough to do all that you are suggesting, and I do not want to cause more problems. GoDaddy keeps stating it is some thing that WordPress is overwriting and I have called numerous time and get the same response from different GoDaddy reps. Why is this happening now? Started late last year and website is not new. I looked at error logs and all I see is the .htaccess in every things.

    Does WordPress have personnel that can troubleshoot the site? Should I be contacting the developer of the plug-in as I know there are different ones for each?

    Thread Starter bfairfax

    (@bfairfax)

    The website continues to go off line with the same error as initially reported – internal server area. It is time for me to renew my hosting with GoDaddy next month (April), but I am seriously thinking of just taking the website off-line and starting all over and this means with a travel website, I will certainly lose business. This problem is quite frustrating and the individual that wrote the program in WordPress for my site is no longer available. I would NEVER had allowed the individual to use WordPress is I had known there was not a live body to talk with when one has technical issues. I appreciate the blog, but problem still exist.

    This is the same error that appears when my site is off line.

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Yesterday I deactivated the plug-ins, but that’s no good as clients/potential clients come to the website and need to complete the Reservation form for travel. When I deactivated the plug-ins, of course I received the 404 error.

    I purchased Wordfence and am alerted when a plug-in needs to be updated, and I comply. There has to be a better way. Some thing is causing my website to be off-line and why now after I have had it for so many years.

    Does any one have a solution before I try to get my website re-created with some other software and possibly hosted some place else. I need to make a decision this month.

    I am so frustrated … thanks for allowing me to vent. Wonder if I am the only one having these issues with WordPress.

    Thread Starter bfairfax

    (@bfairfax)

    This is the automatically generated code that keeps appearing in the .htaccess file which is different that what I put in as provided a few days ago.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Thread Starter bfairfax

    (@bfairfax)

    Modified information in .htaccess file. It appears WordPress is overwriting the information as when I look at information using code editor, it has changed, so website constantly goes down. It has gone down three times this morning. I even purchased Wordfence to run scan of website, and all is working fine. In fact Wordfence alerts me when plug-ins need to be updated.

    Really need to have this issue resolved.

    Forum: Plugins
    In reply to: Malware Scan
    Thread Starter bfairfax

    (@bfairfax)

    Do I purchase this software?

    I just rename the .htaccess file, but again, that gets old. I want the website to stay online all the time! GoDaddy think it has to do with the plug-ins of WordPress.

    Forum: Plugins
    In reply to: Malware Scan
    Thread Starter bfairfax

    (@bfairfax)

    Yes, I have the icon on my iPhone as I did not know my website was off line so much until someone sent me an email. I usually get the internal server error and I know to go to the website of GoDaddy’s and rename the .htaccess file, but doing this a few times a day gets old. The individual that originally created my website in wordpress is no longer available so I make the updates myself … just added new Promotions, etc., but NEED the website to stay online. I travel and cannot always get it back online which means, I lose business as it’s a travel agency website.

    Forum: Plugins
    In reply to: Malware Scan
    Thread Starter bfairfax

    (@bfairfax)

    Spoke with GoDaddy and they suggested I run scan to check for malware as site goes down at least three times a day.

Viewing 13 replies - 1 through 13 (of 13 total)