Patrick Rauland

Can you please update to WooCommerce 2.6.2?

Is there anything in your theme or any plugin that might be interfering with the Stripe Checkout script? Looks like it’s not being included for some reason.

Do you have a test site where you can disable all plugins and switch to a default theme to see if that works?

Hey there,

I replied in the other thread about this but right now there isn’t a way to migrate CC tokens. Your customers will have to reenter their CC details once. At which point they’ll be saved in the new format and they won’t have to reenter them moving forward.

I hope that helps! ??

This isn’t a drop in replacement. We use a new way of fetching credentials (OAuth) instead of having to type them in. You’ll have to spend a minute authorizing your site to use Braintree.

The old credit card tokens are still saved in your database but they’re not currently compatible with this plugin. In short this means that your customers will have to reenter their credit card details once.

They’ll be saved into Braintree and you’ll get a new token which will work with this plugin.

We have this feature on our radar to make it possibly to use (conver or update) the old tokens to use with the new plugin.

Hey,

Before you activate the plugin (and possibly get the same error) please make sure you update any plugins that need an update! ??

Hello there,

We’re doing a simple PHP version compare function.

if (version_compare(PHP_VERSION, '5.4.0', '<')) {
    throw new Braintree_Exception('PHP version >= 5.4.0 required');
}

This is from the Braintree SDK (code they provide and we implement). I’d reach out to your hosts again and point them to the line of code that’s doing a simple PHP compare.

your-wordpress-site/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/braintree_sdk/lib/Braintree.php

line 11.

I hope that helps! ??

Hey everyone following this thread. We have a confirmed bug in the Product Search extension. We’re currently on version 1.4.3. We hope to find the extent of the bug, make the update, test the update, and release it by late next week.

If you see an update next week please update. ??

For right now I suggest disabling the plugin as when anyone searches you’ll get no-results.

Hey there,

The email field should definitely be going through. I did see with a different gateway (Stripe) that even though the email address is sent through that it isn’t saved in Stripe unless the customer saves their CC details which makes Stripe create a customer ID. Something similar could be happening here.

Is it possible for you to submit a ticket to WooThemes.com? This may take a bit of back and forth and it would be nice to see your username / password to login and be able to fix this.

Hey there,

We will still support the old plugin until the new plugin works with all countries – or we have a different plugin for non-US accounts.

Multicurrency support can usually be added with a couple filters so that shouldn’t be too big of a problem to add (crosses fingers I didn’t just put my foot in my mouth).

But yes you can continue to use the old plugin for a while. We will continue to put out security releases and fix any bugs. ??

Hey Martinfio,

I’m not sure about the compatibility with those extensions. We made our own version of Subscriptions that’s been around for a couple years and it *really* feature complete and really stable.

Same thing goes for Memberships. We’ve put a lot of work into it and they are both rock solid.

We do have compatibility with both of these extensions. ??

Hey there,

If you look through the code for get_woocommerce_currency you’ll see where we’re setting the currency.

You can filter that function to any currency you want.
https://docs.woothemes.com/wc-apidocs/source-function-get_woocommerce_currency.html#261-268

So this isn’t something we officially support right now but you can write a bit of code to take advantage of multiple currencies.

It is something that we’d love to look into moving forward. I’d suggest adding this to our ideas board. ??
https://ideas.woothemes.com/forums/133476-woocommerce

Hey modanmc,

If you look at woocommerce-gateway-paypal-powered-by-braintree/classes/class-wc-gateway-paypal-braintree.php under process_payment() you can see that the billing data and shipping data include first name and last name.

// Billing data, assemble
$billing = array(
	'firstName'         => $order->billing_first_name,
	'lastName'          => $order->billing_last_name,
	'company'           => $order->billing_company,
	'streetAddress'     => $order->billing_address_1,
	'extendedAddress'   => $order->billing_address_2,
	'locality'          => $order->billing_city,
	'region'            => $order->billing_state,
	'postalCode'        => $order->billing_postcode,
	'countryCodeAlpha2' => $order->billing_country
);

I found another issue of this in our ticketing system and can confirm that that user also has this override: shopkeeper/woocommerce/single-product/add-to-cart/variable.php in place.

The chrome inspector can actually help you with that too!

When you’re looking at styles in the inspector at the top right of each selector it will tell you where it’s coming from including the file name and line number. ??

Hey Edwin,

I think we found the issue. In some themes they add extra html. That can mess up the jQuery selector that removes the item from the cart.

We’ve logged this and will push it out with the first bug fix release. Unless there’s something critical this will go out in a week.

Until that release comes out can you please remove the following HTML which is likely coming from a cart template.

<i class="fa fa-times-circle"></i>

As seen here: https://d.pr/i/1gnAV

You can replace it with a generic X just typed in. I tested it myself using the Chrome inspector and it seems to work. You just need to find where that extra icon html is coming from and remove it temporarily.

You should also notify the theme developer so he can alert other users who bought this theme.

I hope that helps! ??

A lot of the My Account page templates changed with 2.6 and if your theme overrode any of those templates there could be issues. Can you go into your WordPress admin and under WooCommerce -> System Status -> Tools enable Template Debug Mode? And then test it yourself?

It should hide any potential template issues which is usually how themes accidentally break WC.

If that works then there’s an issue with the templates in your theme and you’ll have to contact the theme author to get it fixed asap.

One other thing you can do is check in your .htaccess file with your FTP client. Some plugins write rules directly into the .htaccess file so even if you disable them they are still affecting your site because the .htaccess file is still being read & processed.