bgshap

ok I’ll go back to the host again

Chicagoareafire.com/blog is the site

I don’t know if it’s right. Should my Admin username and password be there or their stuff like ‘DB_USER’, ‘chicag26_wrdp1’

that’s not my login

it’s all MySql host, database and username

ok I found it. It seems buried. After looking at the links you provided, shouldn’t the username and password in the config be my Admin data? Or is is host data? I’ve never altered it but it’s not recognizable to me.

I am able to login and have been for years. I’m confused.

can I send a screen shot of the file manager directory?

this may sound silly, but I’m viewing my file manager and can’t locate the wp-config.php file

Chicagoareafire.com/blog
Chicagoareafire.com/blog

I’ll ask for a screen shot … programming is beyond my basic means

to pannesinfo: several readers have told me about this and one called to say that a comment posted with his name was not from him

jacob: your question is interesting … they’ve only told me that when they view a post and navigate to the comment submission section at the bottom there is another’s name and email address already there.

I am not currently using any type of caching plugin

I don’t know how I overlooked that

thank you

I read an article that says to find the files through the c-panel of the host, compress them, then download them to another location. is that the proper way of doing it?

it says they haven’t updated it in two years – so I should change to something more current. I’m currently backing up my wp-Content folder before I change to another theme. Is there anything else I should do to be safe?

• This reply was modified 8 years, 2 months ago by bgshap.

isn’t this the theme in the free directory?
https://www.ads-software.com/themes/arclite/

– Did you update WP? Yes? Was it auto update or manual update? Also, updated from what version? auto update … not sure when that took place
– Did you install/update plugins? updated a plug-in the other day, it caused the site to lock up, host tech support got rid of it
– Did you install/update theme? no
– What theme are you using currently? Where did you download it from? Arclite haven’t touched it in years except for their updates nothing recent)
– Are ALL your plugins and the current theme up to date? yes
– Have you moved your site to new server, new domain, or new directory two months or so ago
– Did your site work without any issue before (No hacking, no error, etc.)? yes
– Have you checked your server error logs? no

– Did you update WP? Yes? Was it auto update or manual update? Also, updated from what version? auto update … not sure when that took place
– Did you install/update plugins? updated a plug-in the other day, it caused the site to lock up, host tech support got rid of it
– Did you install/update theme? no
– What theme are you using currently? Where did you download it from? Arclite haven’t touched it in years except for their updates nothing recent)
– Are ALL your plugins and the current theme up to date? yes
– Have you moved your site to new server, new domain, or new directory two months or so ago
– Did your site work without any issue before (No hacking, no error, etc.)? yes
– Have you checked your server error logs? no