bhaldie

this will work every time, this is basically deleting the array that holds the content of the list then recreating, but you must follow the instructions exactly.

Please try again, and let me know what the results are.

thanks for the input, at this point there is no new development happening. I don’t have the time anymore, the most I do is security updates and bug fixes.

I will take a look at Firefox, but I don’t support Ubuntu. Only Windows and Mac.

open a browser inspector and search for this line of code.

sounds like a javascript error. Open a browser inspector and look for errors.

because we are testing whether its a mDocs issue or server issue.

Because it works on a small file its more than likely a server issue.

So back to your php.ini configuration, are you sure that you have the admin rights to alter the file:

upload_max_filesize = 800M
;or whatever size you want

max_execution_time = 6000
; also, higher if you must – sets the maximum time in seconds

can you try a small import as a test to see if it works. So we can eliminate some things.

I get that, but its not working just giving you another option.

Can you take a look at your apache logs and see if there is anything there that might be helpful?

• This reply was modified 4 years, 11 months ago by bhaldie.

you can use the batch upload if you want an ftp upload.

you might need to edit your servers php.ini file to allow for larger file transfers or extend the max execution time of a php script.

what does a browser inspect say, do you see any errors with the image links?

can you open a browser editor on the upload and check the upload form, does it look something like this:

<form class="form-horizontal" enctype="multipart/form-data" action="" method="POST" id="mdocs-add-update-form">

the main thing to look for is the action=””

the files are protected that why they look broken. If you don’t care about the protection or private of the file you can alter the .htaccess file under mdocs dashboard > Options > Settings

just delete the contents.

Remember if you do this all files will become public and anyone can access them.

unfortunately that is a payed plugin. I have no way of debugging it. I would suggest contacting them and see what they can do to help.

hmm try disabling plugins as well. And see which one might be in conflict with mDocs.