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Hi,

There are special settings for the Woocommerce product page.

Click to Chat -> Woocommerce

and at the ‘Overwrite Settings for WooCommerce Pages’ section, add variables.

https://holithemes.com/plugins/click-to-chat/woocommerce-single-product-pages/

Have a nice day,
Thank you

Hi,

It seems like the click-to-chat plugin is not active at this time. We are unable to debug the issue.

Possible reasons might be a cache issue. (This might delay with the loading of the javascript file that makes the chat widget display.).

Have a nice day,
Thank you

Hi,

Glad you found the solution by shifting the pixels. contact us if you have any future questions!

Have a nice day,
Thank you

Hi,

Sorry for the inconvenience caused.

Group, Share feature we need to enable from plugin settings. (its not enabled by default since 2.0 version.)

From ‘click to chat’ -> ‘other settings’ at the ‘Group, share feature’ section, enable the group option.

https://holithemes.com/plugins/click-to-chat/group-chat-feature/

and later we can view the group settings. (Click to chat -> group).

Have a nice day
Thank you

Hi,

Plugin send the event when user click on WhatsApp button.

Sorry, plugin cannot track user chatted or not.

Have a nice day
Thank you

Hi,

Sorry, currently ReCaptcha or similar feature is not available. Thanks for the message, we will try to work on it.

This two feature might works for some level. (currently availble with the pro version)

• display based on country
  https://holithemes.com/plugins/click-to-chat/display-based-on-country/
• Greetings form (user need to fill the form before initiate the chat)
  https://holithemes.com/plugins/click-to-chat/greetings-form/

Once again Thank you so much for the message
Have a nice day!

Hi,

It seems like the plugin is not active right now. Not able to identify the issue.

Is it possible to activate the plugin and send a message.

Have a nice day,
Thank you

Thanks for the message. The issue is not related to click to chat plugin, its just google page spead showing a block of code that have unused CSS code. (where other plugins, theme CSS code combined.)

That block of code starts with click to chat plugin CSS code. thats why it seems like the issue is from click to chat, its not from click to chat plugin.

The code block starts with .ht_ctc_chat_greetings_box :not(ul) … Its combined of multiple CSS files. That’s why part of that code size is approx. 29kb. Where click to chat CSS code is less than 2kb. if gzip approx. 680bytes only. (early message i added 680kb instead of 680bytes)

Have a nice day,
Thank you

It might be cache issue, please clear the cache and test. from wp-rocket. clear used css, clear preload cache.
If available please clear the server side cache, CDN cache

Have a nice day,
Thank you

Hi,

WP-Rocket plugin combined css code as per the settings. and the combined CSS code might have some unused CSS.

The combined CSS code block starts with <style id="wpr-usedcss">.ht_ctc_chat_greetings_box :not(ul). that why it seems like the issue is with click to chat plugin. The issue might not be with the click to chat plugin alone.

This code .ht_ctc_chat_greetings_box.. is used css. it really needed.

the whole Click to Chat plugin CSS code is less than 2kb. That too when gziped it will be approx. 680KB only.
https://plugins.trac.www.ads-software.com/browser/click-to-chat-for-whatsapp/trunk/new/inc/assets/css/main.css

Is it possible to test by deactivating the click to chat plugin for a movement and test. the unused css code at google page speed might still exists.

Have a nice day,
Thank you

Hi,

The problem seems like
WP-Rocket plugin is delaying the loading of the app.js file. This is the file that makes the chat widget display. But click to chat plugins CSS code and chat widget loads early and hidden until app.js loads.

Google Page Spead considers widget related CSS code is unused as it is hidden until app.js file is loaded.

Is it possible to test by loading the app.js file early by adding this two lines at wp-rocket plugin settings at ‘Excluded JavaScript Files’ input filed at “Delay JavaScript execution” section.

jquery.min.js
click-to-chat-for-whatsapp/new/inc/assets/js/app.js

Have a nice day,
Thank you

Hi,

Thank you so much for the message. We will work on it to fix the issue and release a new version.

please give us time upto this month end to release a new version.

Have a nice day!

Hi,

It seems like this number *******4440 dont have WhatsApp account. please check if the number have an active WhatsApp account and able to send, receive messages from WhatsApp.

Thank you

Hi,

We just now tested your website. Its working fine.

It might be cache issue at that time.
* Cache plugins
* Server-side cache
* CDN cache

Thank you

Hi,

plugin have to load app.js file. which is hosted on your server where other website files are hosted. (no exteral scripts are loaded.)

one know issue, plugin loads some inline scripts, this might be reason
Is it possible to test by adding script-src to ‘unsafe-inline’.

Have a nice day,
Thank you