bibblio

Hi all,

Thank you for your messages.

This is quite coincidental because as of today, we have decided to no longer support our WordPress channel as it does not hold our full range of features.

However, we will still be available to support our WordPress users who are already signed up to us. If you are looking to explore all of our fantastic features such as catalogues and syndication I urge you to look into our Quick-Start implementation method: https://www.bibblio.org/support/quick-start

Many thanks,

Penny

Hi there,

Thank you for sending over the data however, they should have appeared as two blocks and been sent to me in that format. Without the differentiation, my tool can’t process it. I am sorry I did not make that clearer earlier.

Could you gather the information again and send it over to [email protected] in the format?

Thank you,

The Bibblio Team

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Hi Koenjah,

I hope you are well?

We will be closing this post due to inactivity, if you have any other questions please don’t hesitate to reach out again.

Many thanks,

Penny

• This reply was modified 4 years, 3 months ago by bibblio.

Hi there,

It would be great to gather a bit more information on your Bibblio code to get to the bottom of your issue.

In your WP admin page, go to the Bibblio tab and append &debug at the end of the url. It should look something like this: https://your-domain.com/wp-admin/admin.php?page=bibblio_related_posts&debug
Two blocks of data should appear. Could you copy and paste those in the body of an email and send it over. I will then be able to troubleshoot the problem with that.

Many thanks,

Penny

Hi there,

I am sorry for the delay on this, your issue is with out Product Manager currently as we try and find your fix.

I will send through a solution when we have one.

Many thanks,

Penny

Hi there,

We have created this resource which could help your current issues, please take a look: https://www.ads-software.com/plugins/bibblio-related-posts/#which%20posts%20will%20the%20plugin%20import%3F

Please let us know if this is solved the issue.

Many thanks,

The Bibblio Team

Hi there,

There are two solutions here, you can either exclude individual posts or post-types.
To exclude individual posts from your recommendations, just untick the box called Import post to Bibblio in the lower right-hand corner of the Edit Post page.

If you have a few posts you want to exclude from being recommended, you can use our “Bulk Edit” option. In your WordPress admin, go to Posts > Bulk Actions > Edit, select the posts you want to exclude and click Apply. In the panel that appears, select No from the “Import to Bibblio” dropdown.

When installing the plugin, you can indicate which post types to ingest. Simply unselect any types that you do not want to include in your recommendations.

You can’t currently choose to display posts by category using our plugin. It’s worth noting that since our recommender engine finds the most relevant posts for a piece of content, it is likely the recommendations will come from the same category anyway.

Many thanks,

The Bibblio Team

Hi there,

Thank you for your update on that. I will forward the issue to our Lead Developer however, we do not have a solution for this issue currently.

Please do let us know if there is anything else we can do.

Many thanks,

The Bibblio Team

Hi there,

Thank you for reaching out and I am sorry for the delay on our end!

We don’t know which specific plugins that Bibblio might not be compatible with but it is definitely worth turning off Polylang and testing Bibblio again without it.

Do let me us know what you find with that!

Best wishes,

The Bibblio Team

Hi there,

Thank you for reaching out with your question!

Our plugin only loads on single.php, could you please send a URL of a page where you wouldn’t want to see our plugin so we can troubleshoot the issue? =

Many thanks,

Penny

Hi Tabitha,

We are going to close this thread due to inactivity. If you still have unanswered questions, don’t hesitate to contact us on our website and we can pick it up from there.

Kind regards,

The Bibblio Team

Greetings from London!

Bibblio’s plans are advertised in USD to accommodate our international users, but your bank will not charge you any fees on the direct debit.

If you have any more specific questions about pricing, you can visit our site and contact our finance team there directly: https://bibblio.org

Kind regards,

The Bibblio Team

Hi Tabitha,

Thank you for contacting us.

Just to make sure we got it right – you would like to recommend one single category across all pages? For example, only display recommendations taken from the “Restaurant & cafes” category across your entire site?

If that’s the case, our WordPress plugin doesn’t have such a feature, but Bibblio’s Quick Start code does. Our JavaScript code snippet would allow you to store your posts in two different catalogues: one catalogue for this special category, and the other one for the rest of the content. With this you’ll be able to recommend relevant suggestions from that category across your entire site!

You can read more about the Quick Start code and consult the installation guide on our site: https://www.bibblio.org/support/quick-start

Hope this helps

Kind regards,

The Bibblio Team

Hi Ray,

Thank you for reaching out.

This is quite a generic error message, so if your content isn’t being imported it could be caused by several factors:

– you are trying to import pages, not posts
– your posts are missing a title, or don’t have a body of text
– your posts are published using a custom page builder. In this case, page builders sometimes render text in the form of shortcodes, which cannot be parsed by our importer.

Do you think any of these apply to your site?

Thanks,

The Bibblio Team