Forum Replies Created

Viewing 15 replies - 1 through 15 (of 49 total)
  • Thread Starter Johnot

    (@biblo47)

    You keep mentioning Plugins, but with ALL plugs disabled the problem still exists.
    Changing Theme to 2021 the problem still exists.
    The Sever is not overloaded
    If the http/https was misconfigured in General Setting wouldn’t this affect all pages?
    Bear in mind I can update ALL other pages.

    Thread Starter Johnot

    (@biblo47)

    Tried Twenty21 theme. No change
    Disabled ALL plugins. No change
    Disabled all Chrome extensions No Change. Except I got this message, once, only once.
    Updating failed. The response is not a valid JSON response.
    I have delete each block on the page, no change
    Chrome is up to date.
    Bear in mind I can update ALL other pages.
    I can also update via Edge

    Thread Starter Johnot

    (@biblo47)

    deleting the rules.php file in wp-content/wflogs worked. Thanks

    Thread Starter Johnot

    (@biblo47)

    What Specific steps?
    As mentioned in the original post, I use Metaslider on several sites using the same settings, using the same theme, all of them still work fine. Same plug-ins on most.
    Same server.

    Thread Starter Johnot

    (@biblo47)

    Difficult.
    How do I explain to the client that the error is back?
    I could get away with a brief period but how can I sync that with your investigation?
    I tried disabling lazy images, that has solved the problem.

    Thread Starter Johnot

    (@biblo47)

    The image you mention: /wp-content/uploads/2020/09/Almeta-2019Ex1100px-1.jpg?resize=825%2C375&ssl=1.
    Is already sized to 1100 x 500px which is the size the slider is set for.
    That file is in the standard location.
    That slider has been working fine for 5 months until last week. The theme was not updated recently, it last updated in October 2020.
    There is no ‘add CSS’button.
    So I deactivated all plugs, that fixed it. I activated then one by one, Jetpack is the problem. BUT I use this same configuration of plugs and theme, including JetPack, on several sites without any problems. Those other sites use JetPack image acceleration, I tried running JetPack without the image acceleration it still produced the white space error.

    Thread Starter Johnot

    (@biblo47)

    That was the answer. Thanks!
    I would never have thought of that.
    Thanks

    Thread Starter Johnot

    (@biblo47)

    Thanks, have just done that, I couldn’t get the ‘create Topic’ button to appear in that forum

    Thread Starter Johnot

    (@biblo47)

    You’ll need to select the option for NVP/SOAP API integration option.
    This was the vital piece of information I needed.
    To non-IT people, NVP/SOAP API integration (classic) means nothing, even after I looked up what the acronyms stood for.

    Thread Starter Johnot

    (@biblo47)

    The only Payment gateway enabled is PayPal Standard
    Status report:

    
    ### WordPress Environment ###
    
    Home URL: https://www.e-trainingmanuals.com.au
    Site URL: https://www.e-trainingmanuals.com.au/wordpressa
    WC Version: 3.3.5
    Log Directory Writable: ?
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: ? 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.19.7
    NSS/3.27.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.32
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.3.5
    WC Database Prefix: wp_
    Total Database Size: 11.36MB
    Database Data Size: 9.21MB
    Database Index Size: 2.15MB
    wp_woocommerce_sessions: Data: 0.72MB + Index: 0.04MB
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    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
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    ### Post Type Counts ###
    
    amn_wpforms-lite: 1
    attachment: 101
    ml-slide: 14
    ml-slider: 1
    nav_menu_item: 19
    page: 19
    post: 12
    product: 16
    revision: 351
    shop_coupon: 2
    shop_order: 233
    shop_order_refund: 2
    slide: 1
    wooframework: 92
    wpcf7_contact_form: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (14) ###
    
    AddToAny Share Buttons: by AddToAny – 1.7.26
    Black Studio TinyMCE Widget: by Black Studio – 2.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.0.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.0.6
    GP Premium: by Thomas Usborne – 1.2.61
    Knews: by Carles Reverter – 1.8.7
    MetaSlider: by Team Updraft – 3.7.2
    Regenerate Thumbnails Reminder: by Nicolas Jonas – 2.0.0
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.0.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.14.7
    
    WooCommerce: by Automattic – 3.3.5
    WooDojo: by WooThemes – 1.5.4
    Wordfence Security: by Wordfence – 7.1.4
    Yoast SEO: by Team Yoast – 7.5.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Basket: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: GeneratePress
    Version: 2.1.2
    Author URL: https://tomusborne.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter Johnot

    (@biblo47)

    In Woocommerce I need to fill-in
    Enter your PayPal API credentials to process refunds via PayPal.
    Live API username & Live API password

    The Woocommerce link: Learn how to access your PayPal API Credentials. Takes you to:
    https://developer.paypal.com/webapps/developer/docs/classic/api/apiCredentials/#create-an-api-signature
    The instructions on this PayPal page do NOT match the actual API page in my PayPal account, therefore I can’t discover where to obtain my Live API username & Live API password.
    I assume I’m using the core PayPal Method, I assume so as it isn’t labelled as such.

    Acronyms such as fsockopen/cURL, SOAP, NVP, PayPal SDK, ASP.NET and other Jargon need an explanation for people working outside of IT.
    Plain English please, simple instructions please

    Wfalaa, that reply means nothing to me.
    I have the same issue. Please advise without assuming that I know as much as you do about IT.
    My expertise is elsewhere.

    Forum: Plugins
    In reply to: WP Google map plugin fail
    Thread Starter Johnot

    (@biblo47)

    Updated to version 3.04
    Still a blank map.
    Yes, I deactivated and activated again.
    What’s going on it was working fine until the updates.

    Can anybody suggest a better plugin, Flippercode haven’t bothered answering.

    Forum: Plugins
    In reply to: WP Google map plugin fail
    Thread Starter Johnot

    (@biblo47)

    Updated to version 3.03
    Still a blank map.
    Yes, I deactivated and activated again.
    What’s going on it was working fine until the updates.

    Updated to version 3.02
    I still have a blank map.
    Deactivating and activating again didn’t work with my site.
    https://blueskybookkeeping.com.au/contact-us/
    I also tried uninstalling and reinstalling plug-in
    Any other ideas?

Viewing 15 replies - 1 through 15 (of 49 total)