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  • The 404 error occurs because both the Perfect Brands for WooCommerce plugin and the new WooCommerce Brands functionality introduced in the latest WooCommerce update are using the same slug (brands). Since there are no brands created under the new WooCommerce Brands functionality, the pages are returning a 404 error.How to Fix It:

    1. Change the Brand Slug:
      • Navigate to WooCommerce > Settings > Permalinks.
      • Under the “Brand Base” option for Perfect Brands for WooCommerce, change the slug from brands to something unique, such as product-brands or custom-brands.

    I am experiencing the same error, and it is indeed related to the new option introduced in WooCommerce Brands. In the latest version, they added this message:

    “Exciting news! This extension’s features are coming to WooCommerce Core in mid-to-late January 2025. No separate install needed—enjoy a streamlined experience soon!”

    The issue arises because it conflicts with the same slug /brand/. My preference is not to use the WooCommerce brand option. What solution exists to resolve this conflict?

    Thread Starter bica1223

    (@bica1223)

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Active Plugins (2)</p> <p>WooPayments: by WooCommerce – 8.3.0<br>WooCommerce: by Automattic – 9.3.3 Inactive Plugins (36)</p> <p>BookingPress – Google Calendar Integration Addon: by Repute InfoSystems – 2.7<br>BookingPress – Invoice Addon: by Repute InfoSystems – 2.2<br>BookingPress – Location Addon: by Repute InfoSystems – 1.5<br>BookingPress – Waiting List Addon: by Repute InfoSystems – 1.6<br>BookingPress – WhatsApp Notification Addon: by Repute InfoSystems – 2.2<br>BookingPress – WooCommerce Payment Gateway Addon: by Repute InfoSystems – 2.1<br>BookingPress Appointment Booking: by Booking & Appointment – Repute Infosystems – 1.1.14<br>BookingPress Pro – Appointment Booking plugin: by Repute Infosystems – 3.9.7<br>Classic Editor: by WordPress Contributors – 1.6.5<br>Classic Widgets: by WordPress Contributors – 0.3<br>Contact Form 7: by Takayuki Miyoshi – 5.9.8<br>Elementor: by Elementor.com – 3.24.5<br>Elementor Pro: by Elementor.com – 3.24.2<br>FGO Premium: by i-Tom Solutions – 0.6.1.9<br>Google for WooCommerce: by WooCommerce – 2.8.5<br>GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Happy Elementor Addons: by Leevio – 3.12.3<br>Heacool Core: by SmartDataSoft – 1.9<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.1<br>Login/Signup Popup: by XootiX – 2.7.8<br>Mailchimp for WooCommerce: by Mailchimp – 4.4.1<br>Perfect Brands WooCommerce: by QuadLayers – 3.4.3<br>Product Gallery Slider for WooCommerce: by Codeixer – 2.3.10<br>Product Slider Pro for WooCommerce: by ShapedPlugin – 3.4.0<br>Redux Framework: by Team Redux – 4.4.18<br>ReviewX: by ReviewX – 1.6.29<br>Side Cart WooCommerce: by XootiX – 2.5.4<br>WPC Smart Attribute Groups for WooCommerce: by WPClever – 1.1.2<br>WPC Variations Radio Buttons for WooCommerce: by WPClever – 3.5.8<br>WP Mail SMTP: by WP Mail SMTP – 4.1.1<br>WP Mega Menu: by Themeum – 1.4.2<br>YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.11.0<br>YITH WooCommerce Wishlist: by YITH – 3.38.0<br>Yoast SEO: by Team Yoast – 23.5<br>Yoast SEO: WooCommerce: by Team Yoast – 16.2<br>Yoast SEO Premium: by Team Yoast – 22.3 Settings</p> <p>Legacy API Enabled: –<br>Force SSL: –<br>Currency: RON (lei)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ? Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 655 KB WC Pages</p> <p>Shop base: #2295 – /magazin/<br>Cart: #2296 – /cos/ – Contains the woocommerce/cart block<br>Checkout: #2297 – /checkout/ – Contains the woocommerce/checkout block<br>My account: #2298 – /cont/<br>Terms and conditions: #2829 – /termeni-si-conditii/ Theme</p> <p>Name: Heacool<br>Version: 3.0<br>Author URL: https://smartdatasoft.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p>Overrides: heacool/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>heacool/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1<br>heacool/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0<br>heacool/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 9.2.0<br>heacool/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1<br>heacool/woocommerce/content-product.php<br>heacool/woocommerce/content-single-product.php<br>heacool/woocommerce/content-widget-product.php<br>heacool/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0<br>heacool/woocommerce/loop/loop-end.php<br>heacool/woocommerce/loop/loop-start.php<br>heacool/woocommerce/loop/orderby.php<br>heacool/woocommerce/loop/result-count.php<br>heacool/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1<br>heacool/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php<br>heacool/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 9.0.0<br>heacool/woocommerce/single-product/rating.php<br>heacool/woocommerce/single-product/review.php<br>heacool/woocommerce/single-product/up-sells.php<br>heacool/woocommerce/single-product-reviews.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> <p>WooPayments</p> <p>Version: 8.3.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 235749693<br>Account ID: acct_1PrIZRC685mT7S2W<br>Payment Gateway: Disabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Disabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings</p> <p>Daily Cron: ? Next scheduled: 2024-10-06 23:11:49 +00:00<br>Options: ?<br>Notes: 71<br>Onboarding: completed Action Scheduler</p> <p>Complete: 819<br>Oldest: 2024-09-05 19:57:56 +0000<br>Newest: 2024-10-06 16:34:17 +0000</p> <p>Failed: 529<br>Oldest: 2024-08-06 00:15:14 +0000<br>Newest: 2024-10-06 16:34:06 +0000</p> <p>Pending: 5<br>Oldest: 2024-10-06 17:16:15 +0000<br>Newest: 2024-10-07 14:29:51 +0000 Status report information</p> <p>Generated at: 2024-10-06 16:34:43 +00:00<br>`


    `

    Thread Starter bica1223

    (@bica1223)

    Hi,

    After the latest update, I expected the fetch error to be resolved, but I’m still encountering the following issue on the product page:

    Error:
    Uncaught (in promise) SyntaxError: Unexpected token ‘<‘, “<!doctype “… is not valid JSON

    Request Call Stack:
    n @ frontend-tracks.js?ver=8.3.0:1
    (anonymous) @ frontend-tracks.js?ver=8.3.0:1
    (anonymous) @ frontend-tracks.js?ver=8.3.0:1
    (anonymous) @ frontend-tracks.js?ver=8.3.0:1

    Request Initiator Chain:
    https://test.ecoclimatech.ro/wp-admin/admin.php?LSCWP_CTRL=purge&LSCWP_NONCE=0a65b3baee&litespeed_type=purge_all&_litespeed_ori=1
    https://test.ecoclimatech.ro/produs/aparat-de-aer-conditionat-daikin-stylish-bluevolution-ftxa35bs-rxa35a-inverter-12000-btu-silver-3/
    https://test.ecoclimatech.ro/wp-content/plugins/woocommerce-payments/dist/frontend-tracks.js?ver=8.3.0
    https://test.ecoclimatech.ro/produs/aparat-de-aer-conditionat-daikin-stylish-bluevolution-ftxa35bs-rxa35a-inverter-12000-btu-silver-3/null

    Request URL:
    https://test.ecoclimatech.ro/produs/aparat-de-aer-conditionat-daikin-stylish-bluevolution-ftxa35bs-rxa35a-inverter-12000-btu-silver-3/null

    Request Method: POST
    Status Code: 404 Not Found
    Remote Address: 89.42.218.45:443
    Referrer Policy: strict-origin-when-cross-origin

    Could you please look into this?

    Thank you!

    Thread Starter bica1223

    (@bica1223)

    Deprecated: Function is_staging_site is?deprecated?since version 3.3.0! Use in_safe_mode instead. in?/home/r123020ecoc/test.ecoclimatech.ro/wp-includes/functions.php?on line?6085

    However, I found another problem. I deactivated all the plugins, and I also changed the theme, but it seems that the issue comes from WooPayments. With WooPayments deactivated, the issue disappears, but when it’s activated, the issue reappears.

    Thread Starter bica1223

    (@bica1223)

    I uninstalled and reinstalled the plugin, and it seems like the error is gone. Odd situation

    Thread Starter bica1223

    (@bica1223)

    woocommerce/single-product/tabs/description.php

    jQuery(document).ready(function($) {

    var container = $('.description-container');

    var termDescription = $('.term-description');

    var readMore = $('.read-more');

    // Debugging: check if JavaScript runs

    console.log('JavaScript is running!');

    // Debugging: Log the heights

    console.log('Container height:', container.height());

    console.log('Description scrollHeight:', termDescription[0].scrollHeight);

    // Use scrollHeight to check if the content overflows the container

    if (termDescription[0].scrollHeight > container.height()) {

    readMore.css('display', 'flex'); // Force the Read More button to display

    console.log('Read More button is shown.');

    } else {

    console.log('Content does not overflow.');

    }

    // Expand the content when Read More is clicked

    readMore.on('click', function(event) {

    event.preventDefault();

    container.addClass('expanded');

    $(this).hide(); // Hide the Read More button after clicking

    });

    });

    This script manages the display of a “Read More” button if the description is too long to be displayed in its container. If the description exceeds the height of the container, the user can click the “Read More” button to view the rest of the text

    Thread Starter bica1223

    (@bica1223)

    https://test.ecoclimatech.ro/produs/aparat-de-aer-conditionat-daikin-stylish-bluevolution-ftxa35bs-rxa35a-inverter-12000-btu-silver-4/

    Same error with all plugins deactivated, the only ones activated are WooCommerce and WooCommerce Payments plus the Twenty Twenty-Four theme.

    Thread Starter bica1223

    (@bica1223)

    I receive the same error on the Twenty Twenty-Four theme from WordPress, so I don’t think it’s something generated by my theme.

    Thread Starter bica1223

    (@bica1223)

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The core version is 7.0.1<br>heacool/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0<br>heacool/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 9.2.0<br>heacool/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1<br>heacool/woocommerce/content-product.php<br>heacool/woocommerce/content-single-product.php<br>heacool/woocommerce/content-widget-product.php<br>/home/r123020ecoc/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-checkout-form-login.php<br>heacool/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0<br>heacool/woocommerce/loop/loop-end.php<br>heacool/woocommerce/loop/loop-start.php<br>heacool/woocommerce/loop/orderby.php<br>heacool/woocommerce/loop/result-count.php<br>/home/r123020ecoc/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php<br>heacool/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1<br>heacool/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php<br>/home/r123020ecoc/public_html/wp-content/plugins/woo-product-gallery-slider/includes/product-image.php<br>heacool/woocommerce/single-product/rating.php<br>heacool/woocommerce/single-product/review.php<br>heacool/woocommerce/single-product/tabs/description.php<br>heacool/woocommerce/single-product/up-sells.php<br>heacool/woocommerce/single-product-reviews.php<br>heacool/woocommerce/single-product.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> <p>WooPayments</p> <p>Version: 8.2.1<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 235749693<br>Account ID: acct_1PrIZRC685mT7S2W<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Disabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings</p> <p>Daily Cron: ? Next scheduled: 2024-09-22 23:11:49 +00:00<br>Options: ?<br>Notes: 68<br>Onboarding: completed Action Scheduler</p> <p>Canceled: 1<br>Oldest: 2024-08-24 12:06:58 +0000<br>Newest: 2024-08-24 12:06:58 +0000</p> <p>Complete: 1,086<br>Oldest: 2024-08-22 10:19:11 +0000<br>Newest: 2024-09-22 09:44:29 +0000</p> <p>Failed: 493<br>Oldest: 2024-08-06 00:15:14 +0000<br>Newest: 2024-09-21 09:08:36 +0000</p> <p>Pending: 6<br>Oldest: 2024-09-22 10:44:29 +0000<br>Newest: 2024-09-23 14:09:55 +0000 Status report information</p> <p>Generated at: 2024-09-22 09:48:54 +00:00<br>`

    Thread Starter bica1223

    (@bica1223)

    The “jQuery is not defined” error that briefly appeared seems to have been caused also by the Woo Payments plugin. After deactivating the plugin, the error no longer shows up in the console.

    Thread Starter bica1223

    (@bica1223)

    The issue only appears on the product page. I have deactivated the cache plugin, but the same problem persists. For now, I have kept the cache plugin deactivated so you can check the website. I noticed the problem after the last update, but I can’t say if it existed before or not

    Thread Starter bica1223

    (@bica1223)

    Hi there,

    I think my first message was a bit too vague for a response, but I am facing the same issue. It seems that on the single product page / product description page the add to cart button does not trigger the gtm4wp.addProductToCartEEC event.

    I have checked and everything seems to be fine and the guidelines set by you are met. It should be working, but it is not. I have been trying for a bit now to get it sorted, but i do need help. Please if you can have a look at the link above when you press add to cart you will see what I am talking about.

    It seems to be working on the product category page, but not on the product page.

    Also the product click event is not triggered anywhere in the website.

    Please let me know if you need any more details.

    Your help would be greatly appreciated.

    Thank you,
    Robert.

Viewing 13 replies - 1 through 13 (of 13 total)