bikeshdhakal

Hello Reggie,

We really appreciate you writing in.

Have you disabled the mega menu from your site? Please enable it and we will provide you the CSS code.

Thank you!

Hello Worthdesigning,

We really appreciate you writing in.

The app you are using might be v2.11 .
which requires an accurate redirect URL with facebook login.
Please follow the below screenshots and check:

https://prntscr.com/gy0gol
https://prntscr.com/gy0knj
https://prntscr.com/gy0l9b

If it still shows the same issue then please remove the app from the facebook account and add again.

Thank you!

Hello there,

If you really like our plugin, Could you please do us a favor?
Please support us by rating and reviewing our plugin.
So that many people can know of us.

Thank you!

Hello Jrundle,

We really appreciate you writing in.

If you really like our plugin, Could you please do us a favor?
Please support us by rating and reviewing our plugin
So that many people can know of us.

Thank you!

Hello Tradingsignalsonline,

We really appreciate you writing in.

Facebook recently has done many changes in their API. Now Facebook doesn’t support the image sent from the API while auto-posting and it will fetch the image from the provided link in real time due to which the featured image is no longer shown in the auto-posted link unless it is mentioned in the og: image tag of the site.

For showing the appropriate image in the facebook while auto-posting, you will need to add og: image tag with proper image URL or you can use any plugins which support the og: image tag.

You can also debug your site using the open graph debugger for necessary instructions to update og tags in your site.
https://developers.facebook.com/tools/debug/

Thank you!

Hello Mrsray,

We really appreciate you writing in.

This is not the error. it’s just the value from backend we had printed earlier to work with in the backend but we will remove it and update our plugin real soon.

Thank you!

Hello Sophie-P,

We really appreciate you writing in.

The image size and number of image to show features are only available in our premium version.
Please check this screenshot:
https://prntscr.com/hcqi6g

Thank you!

Hello there,

Thank you for writing back.

We checked your issue on Firefox 57 but everything is working properly. Such issue occurs when we have slow internet due to this browser cannot load the CSS properly. So could you please check by reloading the page.

And we checked above mentioned site URL and it seems the site is in maintenance mode.

Thanks.

Hello, Jeferssons!

Apologies for the late response.

Please follow this video tutorial to setup the Instagram properly.

And let us know if you still have the same issue after following video tutorial. We will assist you the best we can.

Thank you!

Hello Suhaib,

We have fixed this issue in our latest version.

Please go to this link https://www.ads-software.com/plugins/accesspress-facebook-auto-post/advanced/ and on the below of the page you can see the development version and select the latest version “1.4.0” from there https://prntscr.com/hb3d7a. Download the plugin and check.

Please go to Dashboard-> Plugins, choose to deactivate the plugin and then delete the plugin.

Deleting the plugin will not change the plugin configuration or settings as all this information is stored in your WordPress Database.

Now, please go to Dashboard-> Plugins-> Add New-> Upload Plugin and place downloaded plugin .zip file and click on upload, then activate.

Please let us know if you need further assistance.

Thank you!

Hello there,

We really appreciate you writing in.

Could you please send us a direct link where you used social share? We will look into Firefox 57 and provide you a proper solution.

Thank you!

Hello Zhiwan,

Thank you for writing back.

Currently, it is not possible.

Thanks.

Hello Suhaib,

We really appreciate you writing in.

The app you are using might be v2.10 .
which requires an accurate redirect URL with facebook login. We will update the plugin soon.

You can try this for now:
https://prntscr.com/gy0gol
https://prntscr.com/gy0knj
https://prntscr.com/gy0l9b

If it still shows the same issue then remove the app from the facebook account and add again.

Thank you!

Hello there,

We really appreciate you writing in.

Could you please send this issue at [email protected]? We will help you there.

Thank you!

• This reply was modified 7 years, 4 months ago by bikeshdhakal.

Hello there,

Apologies for the late response.

Please check by saving the post in draft first and publish.

Thank you!