Bikalpa ThemeGrill Support
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Ample] Can’t edit homepageHey @traceymba ,
Thank you for writing in,
Could you please check once by deactivating the third-party plugins and let me know if it works or not?
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] Featured Image not Showing on homepageHey @ejiks03 ,
Thank you for writing in,
Please check once by deactivating the third-party plugins and let me know if it works or not.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [eStore] Unable to create estore child themeHey @wellshot,
Thank you for writing in,
Could you please try using the child theme by downloading it from here: https://themegrill.com/blog/tutorial-creating-wordpress-child-theme/ and check if it works or not?
Regards,
ThemeGrill Support TeamHey again @mass80 ,
Please contact us via our live chat support by going to our official site here: https://themegrill.com/contact/ and elaborate on your issue. Although the live chat is for premium users, we will provide support for you there.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] I get an error when using the block editorHey @jumaris88 ,
Thank you for writing in,
Glad to know that the issue has been solved. Please let us know of other queries in the future.
Regards,
ThemeGrill Support TeamHey @mass80 ,
Thank you for writing in,
There should be any such issue with the theme as we have carried out all such necessary testing. Could you please provide me with the link to your site so that I can look into it?
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] Home Page TG: Highlighted PostsHey @kobusjfk ,
Thank you for writing in,
Changing each of the thumbnails is not possible in the theme. You will have to customize the theme’s code with the help of child theme for that.
Child theme: https://themegrill.com/blog/tutorial-creating-wordpress-child-theme/
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] How to edit Mobile Hamburger MenuHey @simondallas,
Thank you for writing in,
In order to move the hamburger menu, you will have to create a child theme and customize the theme’s code. Please follow this blog to know about child themes in detail: https://themegrill.com/blog/tutorial-creating-wordpress-child-theme/.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] How to remove null CSS?Hey @jancmeme ,
Thank you for writing in,
I guess you are referring to the unused CSS on your site. Could you please go through this article once and follow accordingly: https://www.wpbeginner.com/wp-tutorials/how-to-remove-unused-css-in-wordpress-the-right-way/?
This should help you. Please let me know if this did not.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [eStore] mutliple problems with estoreHey @marvins228 ,
Thank you for writing in,
Could you please let me know if you have made any changes to your theme’s files? I will be testing the theme from my side as well and will let you know.
If you have made any such changes then please revert them and check once.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [eStore] Logo is not displaying on eStore child themeHey, again @mark05 ,
I have tested the child theme on my setup but there was no such issue. You have mentioned that you created a child theme and are using that. There might be a possibility that the child theme that you have created might have some issues.
Could you please directly download the child theme from here once and check? https://themegrill.com/blog/tutorial-creating-wordpress-child-theme/
Please let me know the results.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [eStore] Logo is not displaying on eStore child themeHey @mark05 ,
I will test this issue on my setup as soon as possible and get back to you.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] Distance between elements (or widgets)Hey @mominet ,
Thank you for writing in,
Could you please provide me with the link to your site so that I can inspect the issue that you have mentioned?
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] Amazon Affiliate ads getting pushed below footerHey @wesstroud ,
Thank you for writing in,
Please check once by deactivating the third-party plugins and let me know if it did not help.
Regards,
ThemeGrill Support TeamForum: Themes and Templates
In reply to: [ColorMag] How to remove Google fonts from theme completely?Hey @pierre1688 ,
Thank you for writing in,
The code dequeues the google fonts and yes it should work correctly for you. If there is any problem then please let me know.
Regards,
ThemeGrill Support Team