birnenhans

Forum Replies Created

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter birnenhans

    (@birnenhans)

    Hi there,

    thank you for your reply! Ok, I see. Are there any disadvantages for only server event tracking? I can see, that the events are shown with a much higher delay than the browser events. Does that have any negative impact on my ads or is this irrelevant?

    Thanks again & Best

    Thread Starter birnenhans

    (@birnenhans)

    Found the issue! A plugin for speed optimization was actually blocking the tab from showing up! Since that’s one of the first plugins I installed on my shop, I missed it. I deactivated the plugin and now I can set everything up ?? Thanks for the help!!

    Thread Starter birnenhans

    (@birnenhans)

    Hi there,

    Ok, I thought I read it in the changelog a few versions ago… so I never wondered that the tab wasn’t there anymore. Especially since all contents that were located under “Marketing” tab are to be found under “Woocommerce”. Strange.

    I took a few screenshots and here is the system report as well. Hope that helps! Thank you!

    Screenshots:
    https://ibb.co/CsF1m1x
    https://ibb.co/jGjK91j

    
### WordPress Environment ###

WordPress address (URL): https://dogloverclothing.com
Site address (URL): https://dogloverclothing.com
WC Version: 6.6.0
REST API Version: ? 6.6.0
WC Blocks Version: ? 7.6.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 8.0.19
PHP Post Max Size: 256 MB
PHP Time Limit: 400
PHP Max Input Vars: 10000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 10.4.20-MariaDB-1:10.4.20+maria~stretch-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.0
WC Database Prefix: wp_
Total Database Size: 95.76MB
Database Data Size: 73.12MB
Database Index Size: 22.64MB
wp_woocommerce_sessions: Data: 16.53MB + Index: 0.50MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.02MB + Index: 1.63MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.02MB + Index: 2.03MB + Engine InnoDB
wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aioseo_cache: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_commercekit_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_swatches_cache_count: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_monsterinsights_pageinsights_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 12.14MB + Index: 1.27MB + Engine InnoDB
wp_postmeta: Data: 25.50MB + Index: 11.78MB + Engine InnoDB
wp_posts: Data: 10.44MB + Index: 2.13MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_shortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.34MB + Index: 0.36MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.42MB + Index: 0.67MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_emails_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1926
carts: 19
custom_css: 2
customize_changeset: 60
elementor_library: 13
mc4wp-form: 1
nav_menu_item: 48
page: 20
post: 4
product: 142
product_variation: 3066
revision: 689
shop_coupon: 6
shop_order: 3
wcct_countdown: 6
wp_block: 1
wp_global_styles: 2
wpforms: 2
xlwcty_thankyou: 1
ywtm_tab: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (53) ###

All in One SEO: by All in One SEO Team – 4.2.1.1
Autoptimize: by Frank Goossens (futtta) – 3.0.4
Classic Widgets: by WordPress Contributors – 0.3
Cloudflare: by Cloudflare
Inc. – 4.10.1

CommerceGurus Commercekit: by CommerceGurus – 2.0.4.1
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.2.0
Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3
Elementor Pro: by Elementor.com – 3.7.2
Elementor: by Elementor.com – 3.6.6
Facebook for WooCommerce: by Facebook – 2.6.16
Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.18.0
Flying Scripts by WP Speed Matters: by Gijo Varghese – 1.2.2
MonsterInsights - eCommerce Addon: by MonsterInsights Team – 8.0.0
MonsterInsights Pro: by MonsterInsights – 8.5.0
HappyFiles Pro: by Codeer – 1.7
Jetpack: by Automattic – 11.0
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
Kirki Customizer Framework: by David Vongries – 4.0.24
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.7.1

Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.10

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.10.0

Mailchimp for WooCommerce: by Mailchimp – 2.6.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78
Media Library Helper by Codexin: by Codexin Technologies – 1.0.4
MonsterInsights - Ads Addon: by MonsterInsights Team – 1.3.0
MonsterInsights - Dimensions Addon: by MonsterInsights Team – 2.0.0
MonsterInsights - EU Compliance: by MonsterInsights Team – 2.0.0
MonsterInsights - Forms Tracking Addon: by MonsterInsights Team – 2.0.0
MonsterInsights - Google Optimize Addon: by MonsterInsights Team – 1.4.0
MonsterInsights - Page Insights Addon: by MonsterInsights Team – 1.4.0
MonsterInsights - Performance Addon: by MonsterInsights Team – 1.6.0
Printful Integration for WooCommerce: by Printful – 2.1.33
SAHU TikTok Pixel for E-Commerce: by  – 1.1.0
ShortPixel Image Optimizer: by ShortPixel – 5.0.2
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.6.1
TikTok: by TikTok – 1.0.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.12

Aelia Foundation Classes for WooCommerce: by Aelia – 2.2.8.220607
Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.2
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.9
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.1
Aelia Currency Switcher for WooCommerce: by Aelia – 4.13.0.220104
WooCommerce Stripe Gateway: by WooCommerce – 6.4.1
WooCommerce PayPal Payments: by WooCommerce – 1.8.1
WooCommerce: by Automattic – 6.6.0
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
WP Mail SMTP Pro: by WPForms – 3.2.1
WP Sheet Editor - Post Types (Premium): by WP Sheet Editor – 2.24.8
WPForms Lite: by WPForms – 1.7.4.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

YITH WooCommerce Tab Manager: by YITH – 1.12.0

### Inactive Plugins (3) ###

Breeze: by Cloudways – 2.0.5
Cart Reports for WooCommerce: by WooCommerce – 1.2.11
Redis Object Cache: by Till Krüss – 2.0.26

### Dropin Plugins (1) ###

object-cache.php: Object Cache Pro (Drop-in)

### Must Use Plugins (1) ###

Object Cache Pro (MU): by Rhubarb Group – 1.14.5

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #795 - /terms/

### Theme ###

Name: Shoptimizer Child
Version: 1.0
Author URL: https://dogloverclothing.com
Child Theme: ?
Parent Theme Name: Shoptimizer
Parent Theme Version: 2.5.5
Parent Theme Author URL: https://www.commercegurus.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Klarna Payments Request Log ###

2022-06-21 12:57:56: KP Update Session
Response code: 404
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"48ee62e7-5946-4b52-a607-c251ee5593a4\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 21:59:34: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 21:59:29: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 21:59:29: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 21:59:29: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:57:25: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:57:21: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:57:20: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:57:20: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:44:39: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:44:34: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:44:34: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-24 19:44:34: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body>  <center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-15 14:20:40: KP Create Session
Response code: 400
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Bad value: purchase_currency\" ],\n  \"correlation_id\" : \"46022675-b85b-4bc3-9b1e-b264e0e9f1cb\"\n}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-02-15 14:20:36: KP Create Session
Response code: 400
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Bad value: purchase_currency\" ],\n  \"correlation_id\" : \"9a149bde-a2e8-47d3-b3c4-2c61a6e24f1e\"\n}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

### Klarna Countries ###

Production Countries: AT BE DK DE FI FR IT NL NO ES SE CH GB
Test Countries: DE

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: DE
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-03-15 18:19:15 +00:00
Options: ?
Notes: 61
Onboarding: completed

### Action Scheduler ###

Complete: 2,190
Oldest: 2022-05-22 16:45:37 +0000
Newest: 2022-06-21 19:56:25 +0000

Failed: 26
Oldest: 2022-04-26 20:47:34 +0000
Newest: 2022-04-27 15:03:10 +0000

Pending: 9
Oldest: 2022-06-21 20:11:25 +0000
Newest: 2022-06-23 12:23:27 +0000

### Status report information ###

Generated at: 2022-06-21 20:05:43 +00:00
    Thread Starter birnenhans

    (@birnenhans)

    Hi there,

    thanks for your fast reply!! Unfortunately, as I said, the “Navigation” option is already not enabled.

    https://ibb.co/gRwYjf7

    There is still no “Marketing” tab. As far as I know, Woocommerce removed that tab, starting from Woocommerce 6.0. The Facebook plugin was also under “Marketing” tab for quite some time, but as soon as they remove that section, you could find it under “Woocommerce > Facebook”.

    Thanks & Best

    • This reply was modified 2 years, 8 months ago by birnenhans.
    Thread Starter birnenhans

    (@birnenhans)

    Update:

    I fixed the animation part myself using this CSS:

    .wcct_progress_bar.wcct_bar_orientation_rtl {
width: 47% !important;
transition: width 3s ease;
border-radius: 5px;
}

    ??

    birnenhans

    (@birnenhans)

    In addition to my previous post, here is my error log: 

    02-21-2022 @ 10:59:03 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "A7D9FyAvlHiGq1jalSwWiGP"
}
02-21-2022 @ 11:26:26 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AIAHwaxqpwOBRwXPJjT8VpB"
}
02-21-2022 @ 12:10:50 - Failed to connect to Facebook. Reason: The following access token permissions are missing: ads_read
02-21-2022 @ 12:11:50 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "A3YxEYtBN8BrElfUjk1u-I_"
}
02-21-2022 @ 12:40:27 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AQz2aU-BDh3HWP-IrsJp44G"
}
02-21-2022 @ 12:44:54 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "ApsIabhd42u0Vi4x3ofXnul"
}
    birnenhans

    (@birnenhans)

    Hi there,

    I have the same problem connecting Facebook to Woocommerce. Followed your instructions above (uninstall WooCommerce integration and add it again), but still have the “Something went wrong” error, when I click on “Get started”. Any ideas?

    Thanks!

    birnenhans

    (@birnenhans)

    Hi @rdeari ,

    yes, sure! ??
    My logs are different:

    02-17-2022 @ 13:02:14 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "ATsWBloAjwGprYkihxesDrm"
}
02-17-2022 @ 13:03:28 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AWMXOO1Quuxx22AI6gqmiRs"
}
02-17-2022 @ 13:05:54 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AHxx_jv7ktns5dbHhowWREu"
}
02-17-2022 @ 13:08:03 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AHBUP0h6Y9Mjn_T8KdZOVMp"
}
02-17-2022 @ 13:18:45 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has been used.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36009,
    "fbtrace_id": "AUJCJFQqw47sQVc8PB3IzlU"
}

    This is the error I get, when I refresh the “Whoops, looks like something went wrong.” page: https://imgur.com/a/rwqBpn3

    My system report says the following:

    ### WordPress Environment ###

WordPress address (URL): https://dogloverclothing.com
Site address (URL): https://dogloverclothing.com
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 380 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 8.0.14
PHP Post Max Size: 256 MB
PHP Time Limit: 400
PHP Max Input Vars: 5000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 74.22MB
Database Data Size: 65.51MB
Database Index Size: 8.71MB
wp_woocommerce_sessions: Data: 3.52MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.02MB + Index: 0.69MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.02MB + Index: 0.30MB + Engine InnoDB
wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 1.45MB + Index: 0.02MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_commercekit_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 6.13MB + Index: 0.16MB + Engine InnoDB
wp_postmeta: Data: 32.34MB + Index: 4.77MB + Engine InnoDB
wp_posts: Data: 17.25MB + Index: 0.61MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.20MB + Index: 0.36MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_emails_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 629
carts: 3
custom_css: 2
customize_changeset: 60
elementor_library: 12
elementor_snippet: 1
mc4wp-form: 1
nav_menu_item: 48
page: 21
post: 4
product: 49
product_variation: 1275
revision: 1233
shop_coupon: 5
shop_order: 2
wp_block: 1
wp_global_styles: 2
wpforms: 2
ywtm_tab: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

All in One SEO: by All in One SEO Team – 4.1.7
Breeze: by Cloudways – 2.0.1
Classic Widgets: by WordPress Contributors – 0.3
Cloudflare: by Cloudflare
Inc. – 4.7.0

CommerceGurus Commercekit: by CommerceGurus – 1.3.0
Elementor Pro: by Elementor.com – 3.6.2
Elementor: by Elementor.com – 3.5.5
Facebook for WooCommerce: by Facebook – 2.6.9
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.10
Kirki Customizer Framework: by David Vongries – 4.0.21
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.8

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.8.1

Mailchimp for WooCommerce: by Mailchimp – 2.5.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MalCare Security – Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.72
Printful Integration for WooCommerce: by Printful – 2.1.30
ShortPixel Image Optimizer: by ShortPixel – 4.22.8
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.9
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.3

Variation Swatches for WooCommerce: by Woosuite – 2.1.4
Aelia Foundation Classes for WooCommerce: by Aelia – 2.2.3.220124
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3
Aelia Currency Switcher for WooCommerce: by Aelia – 4.13.0.220104
Cart Reports for WooCommerce: by WooCommerce – 1.2.11
WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.4 (update to version 1.6.5 is available)
WooCommerce: by Automattic – 6.2.0
WP Mail SMTP Pro: by WPForms – 3.2.1
WP Sheet Editor (Premium): by WP Sheet Editor – 2.20.3
WPForms Lite: by WPForms – 1.7.2.1
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.3

YITH WooCommerce Tab Manager: by YITH – 1.8.0

### Inactive Plugins (2) ###

Redis Object Cache: by Till Krüss – 2.0.23
WooCommerce Payments: by Automattic – 3.7.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 – /shop/
Cart: #7 – /cart/
Checkout: #8 – /checkout/
My account: #9 – /my-account/
Terms and conditions: #795 – /terms/

### Theme ###

Name: Shoptimizer Child
Version: 1.0
Author URL: https://dogloverclothing.com
Child Theme: ?
Parent Theme Name: Shoptimizer
Parent Theme Version: 2.4.5
Parent Theme Author URL: https://www.commercegurus.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Klarna Payments Request Log ###

2022-02-15 14:20:40: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”46022675-b85b-4bc3-9b1e-b264e0e9f1cb\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-15 14:20:36: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”9a149bde-a2e8-47d3-b3c4-2c61a6e24f1e\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-15 13:23:07: KP Update Session
Response code: 404
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”NOT_FOUND\”,\n \”error_messages\” : [ \”Invalid session id\” ],\n \”correlation_id\” : \”545cb717-2f78-4fef-8edf-8344c989b6a8\”\n}”,”response”:{“code”:404,”message”:”Not Found”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-15 13:20:10: KP Update Session
Response code: 404
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”NOT_FOUND\”,\n \”error_messages\” : [ \”Invalid session id\” ],\n \”correlation_id\” : \”c4a7d08c-5b04-4238-874d-2b7ecb095b95\”\n}”,”response”:{“code”:404,”message”:”Not Found”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:16:30: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”c91179b4-1bd0-4922-b816-02f43e00294e\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:16:26: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”686a3b2a-d207-4e5f-bb0f-903f53d1fe10\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:15:35: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”2253e41d-6cd3-4052-9d56-c80c0d194900\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:15:32: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”ca0c9d7e-eb95-44c1-b18b-51fe26df48ee\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:07:02: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”21ea9a75-a5bd-4afa-b1c6-b1287f42ae46\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:06:58: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”e5cedf5e-284f-4baa-b4fb-213e880545fe\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:04:18: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”b6c01f84-a8bf-4e8e-8bdc-aa64445c92f7\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:04:13: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”4d27d639-5483-4a87-aebc-02a891e14dca\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:03:34: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”476e58cc-3c67-40f9-b9e5-a5f5a1e9c050\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 14:03:30: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”10ca7dd3-6a1f-47a0-8105-1840a675d15d\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

2022-02-11 13:56:18: KP Create Session
Response code: 400
Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”cc21b6f2-5808-47c7-a196-2d542bd7b534\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
Correlation ID:

### Klarna Countries ###

Production Countries: AT BE DK DE FI FR IT NL NO ES SE CH GB
Test Countries: DE

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: DE
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 1,767
Oldest: 2022-01-18 11:05:18 +0000
Newest: 2022-02-17 13:19:55 +0000

Pending: 7
Oldest: 2022-02-17 13:26:59 +0000
Newest: 2022-02-22 15:34:13 +0000

### Status report information ###

Generated at: 2022-02-17 13:20:35 +00:00
    birnenhans

    (@birnenhans)

    Hi there,

    same here. When you refresh the “Whoops, looks like something went wrong.” page, I get the error “Token exchange failed”. Unfortunately, this error code is not mentioned within the doc you have provided.

    Screenshot: https://imgur.com/a/rwqBpn3

    My stem report says the following:

    ### WordPress Environment ###

    WordPress address (URL): https://dogloverclothing.com
    Site address (URL): https://dogloverclothing.com
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 380 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 8.0.14
    PHP Post Max Size: 256 MB
    PHP Time Limit: 400
    PHP Max Input Vars: 5000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.2.0
    WC Database Prefix: wp_
    Total Database Size: 74.22MB
    Database Data Size: 65.51MB
    Database Index Size: 8.71MB
    wp_woocommerce_sessions: Data: 3.52MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.02MB + Index: 0.69MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.02MB + Index: 0.30MB + Engine InnoDB
    wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 1.45MB + Index: 0.02MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_commercekit_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 6.13MB + Index: 0.16MB + Engine InnoDB
    wp_postmeta: Data: 32.34MB + Index: 4.77MB + Engine InnoDB
    wp_posts: Data: 17.25MB + Index: 0.61MB + Engine InnoDB
    wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.20MB + Index: 0.36MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_emails_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 629
    carts: 3
    custom_css: 2
    customize_changeset: 60
    elementor_library: 12
    elementor_snippet: 1
    mc4wp-form: 1
    nav_menu_item: 48
    page: 21
    post: 4
    product: 49
    product_variation: 1275
    revision: 1233
    shop_coupon: 5
    shop_order: 2
    wp_block: 1
    wp_global_styles: 2
    wpforms: 2
    ywtm_tab: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (34) ###

    All in One SEO: by All in One SEO Team – 4.1.7
    Breeze: by Cloudways – 2.0.1
    Classic Widgets: by WordPress Contributors – 0.3
    Cloudflare: by Cloudflare
    Inc. – 4.7.0

    CommerceGurus Commercekit: by CommerceGurus – 1.3.0
    Elementor Pro: by Elementor.com – 3.6.2
    Elementor: by Elementor.com – 3.5.5
    Facebook for WooCommerce: by Facebook – 2.6.9
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.10
    Kirki Customizer Framework: by David Vongries – 4.0.21
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.6.8

    Klarna Payments for WooCommerce: by krokedil
    klarna
    automattic – 2.8.1

    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    MalCare Security – Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.72
    Printful Integration for WooCommerce: by Printful – 2.1.30
    ShortPixel Image Optimizer: by ShortPixel – 4.22.8
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.9
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.3

    Variation Swatches for WooCommerce: by Woosuite – 2.1.4
    Aelia Foundation Classes for WooCommerce: by Aelia – 2.2.3.220124
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3
    Aelia Currency Switcher for WooCommerce: by Aelia – 4.13.0.220104
    Cart Reports for WooCommerce: by WooCommerce – 1.2.11
    WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
    WooCommerce PayPal Payments: by WooCommerce – 1.6.4 (update to version 1.6.5 is available)
    WooCommerce: by Automattic – 6.2.0
    WP Mail SMTP Pro: by WPForms – 3.2.1
    WP Sheet Editor (Premium): by WP Sheet Editor – 2.20.3
    WPForms Lite: by WPForms – 1.7.2.1
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.3

    YITH WooCommerce Tab Manager: by YITH – 1.8.0

    ### Inactive Plugins (2) ###

    Redis Object Cache: by Till Krüss – 2.0.23
    WooCommerce Payments: by Automattic – 3.7.0

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)

    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #6 – /shop/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/
    Terms and conditions: #795 – /terms/

    ### Theme ###

    Name: Shoptimizer Child
    Version: 1.0
    Author URL: https://dogloverclothing.com
    Child Theme: ?
    Parent Theme Name: Shoptimizer
    Parent Theme Version: 2.4.5
    Parent Theme Author URL: https://www.commercegurus.com/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Klarna Payments Request Log ###

    2022-02-15 14:20:40: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”46022675-b85b-4bc3-9b1e-b264e0e9f1cb\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-15 14:20:36: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”9a149bde-a2e8-47d3-b3c4-2c61a6e24f1e\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-15 13:23:07: KP Update Session
    Response code: 404
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”NOT_FOUND\”,\n \”error_messages\” : [ \”Invalid session id\” ],\n \”correlation_id\” : \”545cb717-2f78-4fef-8edf-8344c989b6a8\”\n}”,”response”:{“code”:404,”message”:”Not Found”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-15 13:20:10: KP Update Session
    Response code: 404
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”NOT_FOUND\”,\n \”error_messages\” : [ \”Invalid session id\” ],\n \”correlation_id\” : \”c4a7d08c-5b04-4238-874d-2b7ecb095b95\”\n}”,”response”:{“code”:404,”message”:”Not Found”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:16:30: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”c91179b4-1bd0-4922-b816-02f43e00294e\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:16:26: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”686a3b2a-d207-4e5f-bb0f-903f53d1fe10\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:15:35: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”2253e41d-6cd3-4052-9d56-c80c0d194900\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:15:32: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”ca0c9d7e-eb95-44c1-b18b-51fe26df48ee\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:07:02: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”21ea9a75-a5bd-4afa-b1c6-b1287f42ae46\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:06:58: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”e5cedf5e-284f-4baa-b4fb-213e880545fe\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:04:18: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”b6c01f84-a8bf-4e8e-8bdc-aa64445c92f7\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:04:13: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”4d27d639-5483-4a87-aebc-02a891e14dca\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:03:34: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”476e58cc-3c67-40f9-b9e5-a5f5a1e9c050\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 14:03:30: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”10ca7dd3-6a1f-47a0-8105-1840a675d15d\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-02-11 13:56:18: KP Create Session
    Response code: 400
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”BAD_VALUE\”,\n \”error_messages\” : [ \”Bad value: purchase_currency\” ],\n \”correlation_id\” : \”cc21b6f2-5808-47c7-a196-2d542bd7b534\”\n}”,”response”:{“code”:400,”message”:”Bad Request”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    ### Klarna Countries ###

    Production Countries: AT BE DK DE FI FR IT NL NO ES SE CH GB
    Test Countries: DE

    ### WooCommerce PayPal Payments ###

    Onboarded: ?
    Shop country code: DE
    WooCommerce currency supported: ?
    PayPal card processing available in country: –
    Pay Later messaging available in country: ?
    Webhook status: ?
    Vault enabled: ?
    Logging enabled: ?
    Reference Transactions: –
    Used PayPal Checkout plugin: –

    ### Action Scheduler ###

    Complete: 1,767
    Oldest: 2022-01-18 11:05:18 +0000
    Newest: 2022-02-17 13:19:55 +0000

    Pending: 7
    Oldest: 2022-02-17 13:26:59 +0000
    Newest: 2022-02-22 15:34:13 +0000

    ### Status report information ###

    Generated at: 2022-02-17 13:20:35 +00:00

    birnenhans

    (@birnenhans)

    Same here!

    Thread Starter birnenhans

    (@birnenhans)

    Hi there,

    ah okay, that does help –?thanks for your reply and the explanation ??

    Thanks & Best

Viewing 11 replies - 1 through 11 (of 11 total)