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@rafacactus, can you provide your WordPress version as well as the version of our plugin you were using? Additionally, the version of Polylang you are using would be helpful. Thanks!

@ghruffo, I apologize for the delayed response.

Occasionally, the Lingotek system experiences abnormally high data traffic which causes our background job queue to back up (this affects document imports and machine translation). Likely what you experienced is that there was a long line of jobs ahead of yours.

Our continued efforts to scale and optimize our system will reduce instances like this in the future.

@minichemarkets, a basic language switcher is provided and may be enabled and added to any menu:

1. Navigate to the Appearance > Menus page
2. Show the Screen Options (top-right corner)
3. Enable the Language switcher box
4. Add the Language switcher to any menu
5. In the Menu Settings, choose the theme location for each enabled language

Lwangaman, thanks for reporting this! We will look into the issue and update this thread with any new information we have about getting this resolved for you.

Thanks for trying the plugin!

mfauster, we pushed an update to the Lingotek TMS (does not require any updates on your end) this past week addressing the account connection process and would invite you to try again.

Please let us know if you’re still having issues so that we can work on getting those resolved!

mfauster, we believe that this issue is only affecting a small subset of sites, as it has been challenging to reproduce. We will continue to work on this and will update this thread as soon as we have more details.

Thank you for your patience.

Nicola, have you had a chance to try erichie’s suggestion and if so, did it solve your problem? If it did, please be sure to mark this issue as resolved! If it did not, please let us know what you are experiencing and we will work to resolve it.

We appreciate the feedback as it helps us to further improve the plugin!