bitma

Thanks Margaret,

I have been in contact with your support. But the problem can’t be solved within the plugin.

I’ll need some code to be able to allow users to switch to the same subscription.

Hope someone can help.

Thanks,

Absolutely amazing! Thanks ??

Yes, I am sure we will still have problems. But hopefully fewer problems ??

Do you have an idea of when it will be implemented? Just a rough estimate – I am not keeping you accountable if it takes longer – it’s just to have an idea if it will take weeks, months, half, or whole years.

Excellent! It has coursed us a lot of problems but with that update, it will perfect for us. Any idea when you will have it implemented?

Thanks for your great plugin and support!

Thanks Clayton!

It’s not a big thing. I’ll just leave at it is.

But a more important issue: I am testing the plugin with “Force 3D Secure” enabled (that is the feature that made me want to switch to your plugin) but when I am signing up for a subscription with no upfront payment ($0) I am not getting the 3D verification.

I want to make sure that all cards are verified at sign-up so it doesn’t create problems later.

Thanks,

Andreas

Yes, that would also normally be the case. But if they go back and choose one of the other saved cards and want to use that for their subscription then the next time they log in it’s again the most recently added card that is chosen.

It’s not a big thing. Probably mostly a theoretical issue. Just curious if there was an easy fix.

OK. Thanks!

The problem is that it doesn’t remember the active saved card but always just chooses the latest added credit card when you log in? Any way to get around that?

“When you set request_three_d_secure to any, Stripe requires your customer to perform authentication to complete the payment successfully if 3D Secure authentication is available for a card. If 3D Secure is not available for the given card, the payment proceeds normally.” https://stripe.com/docs/payments/3d-secure

My question is if this feature is available in the plugin?

Thanks for the update!

Just to be sure, does that mean that request_three_d_secure is set to “any” for all new payments as default or is it something that can be set in newer version of the plugin?

When was this implemented in the plugin? I am using an older version.

Sorry if I wasn’t clear. I am aware the credit card is always authorized at signup. But I want to make sure the SCA / 3DS / 2FA authorization (which is an extra level of authorization and a big thing in Europe) is also always forced at signup.

SCA / 3DS / 2FA authorization is normally only prompt on sales over EUR 30 or exceeds a total of EUR 100 or 5 transactions without authentication. So it wouldn’t normally be prompt for a free signup but then it would be an issue later.

See also https://support.stripe.com/questions/no-prompt-for-3d-secure-3ds-authentication-when-customer-creates-a-subscription-with-a-trial-period

I know it a feature in Stripe For WooCommerce. See this thread: https://www.ads-software.com/support/topic/woocommerce-subscriptions-48/

Thanks,
Andreas

I managed to fix this with this simple plugin I made:

function wc_disable_new_order_email_for_subscribers( $recipient, $order ) {
global $woocommerce;
if (current_user_can( ‘subscriber’ )) {
$recipient = “”;
}
return $recipient;
}

add_filter(‘woocommerce_email_recipient_customer_processing_order’, ‘wc_disable_new_order_email_for_subscribers’, 1, 2);

I managed to fix this with this simple plugin I made:

function wc_disable_new_order_email_for_subscribers( $recipient, $order ) {
global $woocommerce;
if (current_user_can( ‘subscriber’ )) {
$recipient = “”;
}
return $recipient;
}

add_filter(‘woocommerce_email_recipient_customer_processing_order’, ‘wc_disable_new_order_email_for_subscribers’, 1, 2);

Or set the next_payment to Wednesday a week later. Would that postpone the first payment so nothing is charged up-front?

Maybe it would somehow be possible to set the start_date for new orders on Wednesdays to Tuesday? And maybe they would not be charged up-front but later when the renewal process runs for all orders? Just a thought.