bizpop

Hi @yasu88

Yes, the new theme Neve is selected and activated under Themes.

As per your advice, I tried to load it from my phone and a different browser on my laptop and unfortunately, the problem still persists.

I have now contacted the Softaculous support.
I appreciate your help.

@sumitsingh hi there. Can I use this plugin to transfer the website including the paid plugin features? Or will they have to pay once it is transferred?

@joyously great I will use a migration plugin. Do you know if I can transfer paid plugins such as Elementor Pro using the migration plugin, without them needing to pay for it as well?

@mmediagroup yes it is a paid plugin, so I am hoping I can transfer it over without them having to pay. But yes, I will contact them in case. Thanks.

Thank you all for your responses!