Dee Adesanwo

@kloon I guess I will disable the plugin so I can repurchase the label for the same order.

Another workflow I encounter is when I ship overseas and have the wrong Tariff number or declared value. I refund the label and create a new one – hopefully this will also be considered when deciding if to allow creating a new label when one already exists.

Thanks

• This reply was modified 2 months, 2 weeks ago by Dee Adesanwo.

Great, thanks for all the help.

Yes, thank you that’s the exact issue.

So if it’s acting all intended, how do I re enable new payments experience after I disabled it?

Also just to be clear, it stopped doing it once I disabled the new payments experience – which I would like to use in the future if possible, just not with the bug that exist.

Here is the Status Report, the template for payment is the same as the original, I just copied it in the custom location to see if that would work.

### WordPress Environment ###

WordPress address (URL): https://techshop82.com
Site address (URL): https://techshop82.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.21.6
PHP Version: 8.1.3
PHP Post Max Size: 21 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.4.24-MariaDB-1:10.4.24+maria~buster-log
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 9.72MB
Database Data Size: 8.20MB
Database Index Size: 1.52MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.03MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
wp_posts: Data: 3.08MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 75
customize_changeset: 11
nav_menu_item: 5
page: 12
post: 6
product: 3
revision: 117
shop_order: 8
wp_block: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

Instant Images: by Darren Cooney – 4.6.1
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.4.4
Kadence Starter Templates: by Kadence WP – 1.2.13
String Locator: by Clorith – 2.5.0
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.26
WooCommerce: by Automattic – 6.4.1
Xanwo Plugins: by Adedoyin "Dee" Adesanwo – 1.0.0

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 4.2.3
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack: by Automattic – 10.7

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #591 - /shop/
Cart: #499 - /cart/
Checkout: #500 - /checkout/
My account: #501 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Kadence
Version: 1.1.15 (update to version 1.1.18 is available)
Author URL: https://www.kadencewp.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: kadence/woocommerce/checkout/payment.php

### Action Scheduler ###

Complete: 48
Oldest: 2022-04-02 12:34:07 -0500
Newest: 2022-05-01 23:39:03 -0500

### Status report information ###

Generated at: 2022-05-02 09:47:42 -05:00

No fata errors, but the stripe log has the entry where it creates the payment requests

2022-05-01T01:23:15+00:00 DEBUG 
====Stripe Version: 6.3.0====
====Start Log====
account
====End Log====

2022-05-01T02:28:55+00:00 DEBUG 
====Stripe Version: 6.3.0====
====Start Log====
payment_intents request: Array
(
    [amount] => 3999
    [currency] => usd
    [payment_method_types] => Array
        (
            [0] => card
        )

    [capture_method] => automatic
)

====End Log====

2022-05-01T03:29:48+00:00 DEBUG 
====Stripe Version: 6.3.0====
====Start Log====
account
====End Log====

2022-05-01T03:45:10+00:00 DEBUG 
====Stripe Version: 6.3.0====
====Start Log====
payment_intents request: Array
(
    [amount] => 3999
    [currency] => usd
    [payment_method_types] => Array
        (
            [0] => card
        )

    [capture_method] => automatic
)

====End Log====

2022-05-01T03:45:24+00:00 DEBUG 
====Stripe Version: 6.3.0====
====Start Log====
payment_intents request: Array
(
    [amount] => 3999
    [currency] => usd
    [payment_method_types] => Array
        (
            [0] => card
        )

    [capture_method] => automatic
)

====End Log====

I just recently went live with my site and I am seeing many of these incomplete transactions on my stripe account – which leads me to believe these are bots hitting my checkout page. Which leads me to believe that these bots are trying to validate credit card numbers, but because they are not filling out the billing information it is resulting in “incomplete” transactions on Stripes end.

I tested this out myself by only filling out a test credit card with no billing information and clicking the submit button which results in a call to the
wc-ajax=checkout endpoint on the site. It came back with the billing info error, but had already created the stripe payment request.

Is it possible to only create the payment request only after all billing info has been validated?