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  • Thread Starter bmannino

    (@bmannino)

    ### WordPress Environment ###

    Home URL: https://cristogo.staging.wpengine.com
    Site URL: https://cristogo.staging.wpengine.com
    WC Version: 2.4.8
    Log Directory Writable: ? /nas/content/staging/cristogo/wp-content/uploads/wc-logs/
    WP Version: 4.3.2
    WP Multisite: –
    WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.5.9-1ubuntu4.14
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.27
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.4.8
    :
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?

    ### Active Plugins (50) ###

    Advanced Custom Fields: by Elliot Condon – 4.4.3
    Affiliates Pro: by itthinx – 2.7.1
    Affiliates WooCommerce Integration: by itthinx – 1.4.1
    Akismet: by Automattic – 3.1.5
    Builder Button: by Themify – 1.1.0
    Builder Contact: by Themify – 1.1.0
    Builder Image Pro: by Themify – 1.0.2
    Builder WooCommerce: by Themify – 1.1.1
    Clicky for WordPress: by Team Yoast – 1.4.3
    WooCommerce Customer Relationship Manager: by Actuality Extensions – 3.0.2
    Duplicate Post: by Enrico Battocchi – 2.6
    Enable Media Replace: by M?ns Jonasson – 3.0.3
    Enhanced E-commerce for Woocommerce store: by Tatvic – 1.0.16
    WooCommerce Gift Certificates Pro: by IgniteWoo.com – 3.5.10
    IgniteWoo Updater: by IgniteWoo – 1.2
    Import users from CSV with meta: by codection – 1.7.3
    Imsanity: by Jason Hinkle – 2.3.6
    Inspectlet – User Session Recording and Heatmaps: by Inspectlet – 1.0
    Intercom: by Bob Long – 2.3.0
    VarkTech Minimum Purchase for WooCommerce: by Vark – 1.09.7
    VarkTech Minimum Purchase Pro for WooCommerce: by VarkTech – 1.08.3
    Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 3.7
    WooCommerce Product Filter: by Mihajlovic Nenad – 4.1.2
    Pretty Link Lite: by Caseproof – 1.6.8
    ShortCode Redirect: by Cartpauj – 1.0.02
    Social Coupon for WooCommerce: by Tyler Colwell – 1.2.0
    Themify Builder: by Themify – 1.5.3
    Toolbar Publish Button: by wpUXsolutions – 1.4.3
    WooCommerce Authorize.net Reporting: by WooThemes / SkyVerge – 1.3.2 – 1.4.0 is available
    WooCommerce Customer/Order CSV Export: by WooThemes / SkyVerge – 3.10.2 – 3.11.1 is available
    WooCommerce Customer/Order CSV Import Suite: by WooThemes / SkyVerge – 2.8.0 – 2.9.0 is available
    WooCommerce Authorize.net CIM Gateway: by WooThemes / SkyVerge – 2.0.5 – 2.1.1 is available
    WooCommerce Offline Credit Card Processing: by WP Lab – 1.7.3
    Google Address Autocomplete for WooCommerce: by MB Création – 2.1
    WooCommerce Local Delivery PRO: by terrytsang – 1.0.1
    WooCommerce Loyalty Rewards: by IgniteWoo.com – 4.0.17
    WooCommerce Order Status Control: by WooThemes / SkyVerge – 1.4.0 – 1.5.0 is available
    Woocommerce PrePurchase: by Isaac Oyelowo – 1.7
    WooCommerce Product CSV Import Suite: by WooThemes – 1.10.4 – 1.10.7 is available
    WooCommerce Shop as Customer: by cxThemes – 1.14
    WooCommerce Simply Order Export: by Ankit Gade – 2.0.1
    WooTax: by The WooTax Corporation – 4.5
    WooCommerce: by WooThemes – 2.4.8
    WooThemes Helper: by WooThemes – 1.5.9
    WordPress Importer: by wordpressdotorg – 0.6.1
    Yoast SEO: by Team Yoast – 2.3.5
    WP Media folder: by Joomunited – 3.2.0
    WP Engine Automated Migration: by WP Engine – 1.20
    WP Triggers: by WP Triggers – Version 3.5
    wpMandrill: by Mandrill – 1.33

    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?
    API Version: 3.0.0

    ### WC Pages ###

    Shop Base: Page not set
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My Account: #7 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: ShopDock
    Version: 1.8.8
    Author URL: https://www.themify.me
    Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: shopdock/woocommerce/checkout/form-checkout.php
    shopdock/loop/orderby.php

    Thread Starter bmannino

    (@bmannino)

    **Update**

    I noticed version 2.6 was just released, so I uninstalled the previous version and installed this one. It activated without the above error message so I figured everything was fine.

    However, when I created my first Snippet and chose “save and activate”, the resulting snippet was titled “Untitled #0” and all the code I entered was gone. Nothing seems to be saving properly.

    Please advise,
    -Ben

    Thread Starter bmannino

    (@bmannino)

    Here is the complete list of plugins that have been installed (huge, I know and not all are activated)

    Advanced Custom Fields
    Affiliates Pro
    Affiliates WooCommerce Integration
    Akismet
    BackupBuddy
    Builder Button
    Builder Contact
    Builder WooCommerce
    Clicky for WordPress
    Code Snippets
    Compress JPEG & PNG Images
    Duplicate Post
    Enable Media Replace
    Enhanced E-commerce for Woocommerce store
    Enhanced Media Library
    Follow-Up Emails
    Google Address Autocomplete
    IgniteWoo Updater
    Import Users from CSV with meta
    Inspectlet
    Intercom
    Order Delivery Date Pro
    Pageloader
    Pretty Link Lite
    ShortCode Redirect
    Social Coupon for WooCommerce
    Themify Builder
    Toolbar Push Button
    VarkTech Minimum Purchase Pro
    WooCommerce
    WooCommerce Authorize.net CIM
    WooCommerce Authorize.net Reporting
    WooCommerce Catalog Visibility Options
    WooCommerce Conditional Content
    WooCommerce Customer/Order CSV Export
    WooCommerce Customer/Order CSV Import Suite
    WooCommerce Delivery Slots
    WooCommerce Gift Certificates Pro
    WooCommerce Local Delivery Pro
    WooCommerce Loyalty Rewards
    WooCommerce Offline Credit Card Processing
    WooCommerce Order Status Control
    WooCommerce Pre-Orders
    WooCommerce PrePurchase
    WooCommerce Product CSV Import Suite
    WooCommerce Product Filter
    WooCommerce Shop As Customer
    WooCommerce Simply Order Export
    WooCommerce Xero Integration
    WooTax
    WooThemes Helper
    WordPress Importer
    WP Engine Automated Migration
    wpMandrill
    WP Media folder
    WP Triggers
    Yoast CEO

    Thread Starter bmannino

    (@bmannino)

    Worked perfectly – thank you!

    Thread Starter bmannino

    (@bmannino)

    No, we are in the US. Georgia sales tax is typically 7%, and although I haven’t analyzed it too closely, the problem appears when we have a larger number of items in the cart. Our prices per item rarely go higher than $10.
    Let me know if I can be of any help.

    Thanks,
    -Ben

    Thread Starter bmannino

    (@bmannino)

    Yes, this is exactly the problem we have. Extremely frustrating as no one seems to be able to help.

    You are the first one to even acknowledge the problem so thank you!

    I would think that a pretty good number of people would be using the Xero integration and experiencing similar issues, but I see no posts on the topic.

    Do you think that reverting back to an earlier version of the plugin would be a viable option? Do we lose any significant functionality?

Viewing 6 replies - 1 through 6 (of 6 total)