bmazer

Hi Kevin, I do not have an adblocker enabled to my knowledge (I’m not sure how to check for this, but I did not enable one). I usually work on my site in a private browser and the ads used to be visible. However, after your last response, I checked, and although the ads are no longer visible in the private browser, they do show in the public browser. So I’ll close this issue and consider it resolved. Thank you for bringing this to my attention. It was very helpful.

Thank you. I have not changed anything; I have the exact same plugins I’ve always had – no new additions. The widgets I’m referring to are the wordpress text widgets (under “Appearances”) and site origin text widgets (used on my Home Page). The code within the widgets contain Amazon ad code that has always worked (I’m not sure exactly what type of code it is – I don’t know much about code language). I think it might have something to do with updates in the Virtue theme.

Thank you for letting me know that WooZone-coupon was causing the issue. I’ve turned it off, so it should work now.

Thanks again for all of your help – you guys have been great!!!

It didn’t work. Is this correct (I don’t know a thing about code so I want to be sure this is correct):

.related.products .kad_product .product_item .product_price {
min-height: 55px;
}

Thanks Kevin!

Sometimes if the related product images are the same type of product (i.e., all rings), they sometimes naturally align, but if they aren’t, they usually do not align. Here is a link to an example (since “related products” change, hopefully this will be a good example of them not aligning so you can see): https://tribaljewelryonline.com/shop/sterling-silver-genuine-blue-topaz-gemstones-celtic-knot-cross-pendant-necklace-18/

UPDATE: I turned on “Enable Product Image Crop on Catalogue Pages” and this worked!! Everything is aligned on the Catalogue pages. I can’t thank you enough for the support and willingness to dig in to investigate where the real problem was, and for recommending the most optimal solution for my site (rather than just add code). Thank you so much for going the extra mile!!!!

I have two final related questions:

1. Is there any way to align the images for “Related Products” on the individual product pages?

2. In “Shop Settings” under “Product Image Sizes”, when image crop is disabled (and image dimensions are set by woocommerce settings), is the width recommendation for Catalog images (270px) and Single Product Images (468px) intended for setting both width and height in the Woocommerce settings?

Your help is much appreciated!

I activated the Woocommerce plugin to see how the products align on the “Shop” page. This helped fill in the rows and added the “Shop by” sorting feature back. Very happy with that, thank you for hanging in there with me!! Now I just need to make the products align uniformly so it looks professional. Can I do that by adjusting the settings?

Sorry, didn’t see your most recent message. I have removed the text widgets with the old jquery version.

No I haven’t edited any theme files. I have reinstalled wordpress and updated the theme as instructed. I checked to see if the issue corrected itself and it didn’t. I have deactivated all plugins.

I did not realize you needed to see the site with my plugins off. I was asked to deactivate each one, one at a time to test I thought. I have now deactivated them, and cleared all caching. I’ll keep them off until you have finished checking it over.

I cleared caching after deactivating with same results. I have hard crop turned off, however, I’ve tested with hard crop turned on and I get the same results. The images are directly imported from Amazon so I don’t control the image sizes, however, when I import images from a second website (not Amazon) that I also have no control over, they are fine.

I tested this using the WordPress TwentySixteen theme and it all works/lines up perfectly, however, I don’t like the theme. How do I correct this with the Virtue theme – how do I correct the javascript and run masonry to fix this as you mention?

Yes. (Please see string above). I just did it again, and still no resolution. How do I correct the javascript error? And what is the CSS for correcting product alignment (mentioned by Kevin above)? Will these possibly correct the issues?

Hi, These are my active plugins:

WPBruiser
All In One SEO Pack
Currently Viewing
Custom Facebook Feed
Ebay Feeds for WordPress
Google XML Sitemaps
Jack Jacker
OneSignal Push Notifications
Google Analytics for WordPress
Postman SMTP
SendPress Newsletters
Page Builder by SiteOrigin
SiteOrigin Widgets Bundle
SEO by SQUIRRLY
Super Socializer
TinyMCE Advanced
Virtue / Pinnacle ToolKit
WooCommerce
WooZone – WooCommerce Amazon Affiliates
Wordfence Security
WP Smush
WP-Sweep
WYSIWYG Widgets / Widget Blocks
Editorial Assistant by Zemanta

I’ll be adding W3 SuperCache after I’ve finished completing my site.

Thank you so much for your help!

I set the min height to 120 px which helped create a more uniform lineup, but not quite the way it should be. If I could get the CSS for it I’d appreciate it.

However, if you scroll down the page, you’ll see that some rows have only 1 or 2 products in them instead of 4. So customers have to keep scrolling to see all of the products because some rows have only 1 product in them, others only 2, etc., when each and every row should have 4 products.

Also, the sorting feature that allows the customer to sort the shop products by popularity, ascending or descending price, etc., should be at the top of the Shop page, but it disappeared completely.

Thanks Kevin

Hi Hannah,

Yes, I have Virtue v.2.7.3 and updated all plugins, including Woocommerce. I also deactivated all plugins and tested one by one. After deactivating them all, I first began with activating the Woocommerce plugin to ensure the products showed up so I could see how they align as I activated each individual plugin. So only the updated Virtue theme and Woocommerce were activated at first. From the get-go,the products were misaligned and the “shop by” search feature still missing. I believe it is the theme.