update- the code on the page where the modal is called goes like this:
`<a href=”(http address here)” class=”eModal-1″>
<img class=”aligncenter size-full wp-image-1430″ src=”(image here)” width=”95px” height=”98px” />
<h4>Download the full case study</h4>
</a>`
What it’s doing is just displaying the linked page in a new browser window. I suspect this might be part of the problem.