bnkeith22

You don’t need to use google calendar as a middle man at all – you can export all events directly from your All-in-One Event Calendar to your other All-in-One-Event Calendar (event past events).

Please check out this article: https://help.time.ly/customer/portal/articles/504375-how-do-i-connect-2-all-in-one-calendars-

Take care

You’ll have to email [email protected] so we can escalate that to one of our tech specialists.
They’ll be able to better assist you.

Thanks

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a theme or plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.

Take care

The latest versions available are 1.9.4 Standard or 1.9.5 Pro of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

Take care.

Our plugin recognizes imported events as being “owned” by someone else – therefore, when the automatic update occurs, all events are overwritten by the original event from the owner.

If you would like to keep your edits, your going to have to delete the feed and select “keep the events.” The calendar will now recognize these events as being owned by YOU. So you can edit them and add images, etc. and they won’t be overwritten.

Unfortunately if you re-ad the feed, the events will be overwritten.

We are working on improving this process in the future.

Thanks

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

If you are still experiencing this issue, can you please email [email protected] and provide WP admin access. We can escalate your case to a technical specialist so they can take a closer look at why this is occurring.

Your patience has been greatly appreciated
Thanks

We are not aware of this conflict.

Were you able to resolve this issue or does it still exist?

The introduction of new features and increased complexity in v1.9 may reveal bugs in your theme. Please read the following article that offers some possible solutions: https://help.time.ly/customer/portal/articles/978184-i-have-a-theme-conflict-what-can-i-do-

If these solutions do not resolve the issues that you are experiencing, please contact your theme developer to find out if there is a bug in their code that is causing compatibility issues with the new technologies introduced by v1.9.

Another option is to contact our associated web development company to get your calendar customized to work with your theme. They charge $120.00/ hour. If you are interested in this option and would like to contact their company, please fill out as much information as you can here for a quote: https://time.ly/professional-services/

We are sorry for this inconvenience.

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9. It sounds like it might be a plugin conflict.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.

Our developers are aware that we have a conflict with this theme. Thanks for reporting.

There are thousands of themes out there so, it’s hard to offer a recommendation without knowing what you’re looking for.

The best I can offer is, If you let me know of a theme that you’re considering, I can check out list of conflicts and see if it’s present (although we’re not aware of ALL of them, but if it’s a common conflict, i’ll let you know).

Thanks

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a theme or plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.

Take care

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

1 – this was a bug and it has been resolved in the latest version of the plugin.
2 – we do not have one integrated into the plugin. There might be a third party plugin that allows this but, I don’t personally know one to recommend you.
3 – there shouldn’t be any formatting issues.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a theme or plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.

Take care

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a theme or plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.

Take care

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

It sounds like your issue could have been 1 of 3 things – You could have been missing your CSS, had a theme conflict, or a plugin conflict.

Can you please let me know if you have resolved this issue or if it still needs to be addressed.

Thanks

You need to backup your database – Details can be found here: https://codex.www.ads-software.com/WordPress_Backups

Take care

I’m very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

In order to diagnose why this is happening can you please do the following :

1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don’t have an update notice in your dashboard, you can do a manual install by following these steps: https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

2. Check to see if you are experiencing a theme or plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

Please let me know how this goes so we know what next steps to take.