bobbyferran

Hi Stef,

Thanks for your reply. This issue seems to have corrected itself and I am not getting the error in site health anymore. It seems to have been resolved. Thank you again.

I used WP-sweep.

The GTMetrix grade was A with an 87% performance rating and a 97% structure rating. The issue seems to be only with this ‘Pay with Woopay’ button.

Thank you again.

Thank you. I have disabled the extra caching options so I will keep an eye to see if this issue comes up again. Another question which I posted about before but did not get a resolution, the ‘Pay With Woopay’ button is quite slow to open the ‘Woopay’ payment page. It takes 13-15 seconds to redirect. Is there any way to speed this up?

Thank you for your reply. I will reach out to each of the plugin support. Since this problem seems to happen once a day and when I specifically clear WP Fastest Cache it resolves itself, I will need to wait until the error shows up again to see if one of these plugins is causing it. Right now it is working again but the issue did show up several hours ago, I deleted the cache and the issue resolved itself.

Hello,

This is the link to the system status report

gist:4988c509af4214b10b028f0e52b03ea6

In regards to fatal errors under logs, there were none, only ‘Browse log files’ and ‘Settings.’

Thank you in advance.

The plugin for paypal is the WooCommerce payments setting in Woocommerce. It is not an additional plugin.

Yes, I need to clear the caching plugin for it to work again. The options I have to add an exclusion are ‘starts with’, ‘equal to’, ‘contains’ and ‘regular expression.’ Since the other urls that were automatically excluded were using ‘starts with’ this is the term I used to add the ‘cart’ url and ‘checkout’ url but I am not sure if this is the correct term. Thank you again.

Hello,

Thank you for your message.

Under the browser consul parent process, the only error is with a Favicon load error.

The error comes up before that step in the image. The paypal window will open with a spinning circle, but then it will close and I will get the error message on the screen in a white box. All I do is clear the cache and the issue resolves itself, but I seem to have this issue everyday and always need to clear the cache to fix it.

The paypal button is set under WooCommerce – settings – payments and all plugins are up to date.

There were no fatal errors listed under woocommerce – status – logs, only a list of Browse Log Files.

Since I previously cleared the cache, the button seems to be working again but I need to find the source of the problem to avoid this error altogether.

This is the image I get when I do receive the error. This image was from when I posted about this before and the error is still occurring once a day it seems.

https://snipboard.io/XAiWda.jpg

Thank you in advance.

I also have not used a ‘child theme’ so I don’t know if this could be contributing.

HI @erania-pinnera Thank you for your reply. I have submitted a ticket on the contact form above.

Thank you in advance.

Ok, right now it seems to be okay. Hopefully tomorrow will be the same.

Ok, let me check all of those. I will follow up.

Ok, thank you for the clarification.

Hello, just to follow up on the WooPay button working slowly. It should be visible on every product and payment page. Here is the screenshot: https://snipboard.io/TpkdHA.jpg It normally takes between 12 and 15 seconds to load the WooCommerce payment page using this button.