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Viewing 15 replies - 1 through 15 (of 228 total)
  • Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Robin,

    I just take some news about the norwegian translation, are you still willing to publish it?
    (I have had other requests for the norwegian language :))

    Regards,
    Yoan Cutillas
    @robinhol

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    Ok, nice!
    I hope they will find a way!

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    Yes, bootstrap and jquery-ui both use the same name for their tooltip function, there is a known conflict (more info).

    That is why WordPress demands to use the core-bundled libraries (jquery-ui-tooltip) to avoid conflicts (plugins guidelines, theme guidelines).

    You can ask the plugin/theme (which uses bootstrap) author to change it if it is possible (only for the tooltip part), else, I am afraid you will have to choose between Booking Activities and that plugin/theme.

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    Thank you for your feedback!

    UX improvement and more tutorials are planned ??

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Chris,

    Thank you!
    I have kind of “patched” it: I could prevent the system from sending the same email multiple time in a short interval (like 3 minutes). This will be in the next release.

    But the real problem happen in the cron process. I could make sure that the cron task is always properly scheduled. But sometimes, it is triggered twice, or it isn’t triggered at all. Or if it is, maybe it is done at a moment when plugins are not loaded (email not sent), and maybe it is done with a cached version of the cron tasks (email sent multiple times).

    I keep trying to understand what is happening.

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Chris,

    Can you tell me
    – Did this bug occur each time an order was made?
    – When did this bug start occuring?
    – Have you had any cases where the email was not sent at all?

    Thank you,
    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Thanks a lot!

    I will try to find what is wrong and fix it for the next release.

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Aaro,

    You can restrict the number of places a customer can book:
    – Go to the Booking Activities > Calendar Editor
    – Go to the desired group categories settings
    – “Availability” tab
    – Set the “Max bookings per user” option to “1”
    – Validate the dialog

    Now the customers will be able to book only one place when he books a group of this category.

    You can display the customer bookings with the shortcode [bookingactivities_list]. The customer needs to be logged in to see it.

    You must have a calendar in your booking form because it is actually a field. If the customer doesn’t click the desired event, Booking Activities won’t know what event he wants to book.

    If you have very few events, you may find useful to display the calendar as a yearly list. Here is an example: https://demo.booking-activities.fr/en/shop/calendar-display-types/

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Chris,

    Thank you for your report,

    I recently had another similar report,
    It appears to be a _more or less_ random bug with WordPress Cron.
    Can you deactivate the “Asynchronous notifications” option in Booking Activities > Settings > Notifications tab and tell me if it works ?

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Chris,

    Thank you for your feedback, it will be fixed in the next version then (1.7.0).

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    Make sure you have selected your group categories in the Calendar settings:
    – Go to Booking Activities > Booking Forms
    – Select the desired booking form
    – Go to the “Calendar” field settings
    – Go to the “Filters” tab
    – Click on the “+” icon next to the “Group category” selectbox
    – Select all the group categories with CTRL+Click
    – Turn ON the “Groups only” option
    – Validate the dialog

    I don’t understand your second question, can you elaborate?

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello Chris,

    Thank you for the report,

    I have found two mistakes in the code, it may work if you fix them:
    1. Replace is_nueric with is_numeric in wp-content\plugins\booking-activities\functions\functions-woocommerce.php line 1923.

    2. Add $booking_group_id = $booking_group->id; in wp-content\plugins\booking-activities\functions\functions-woocommerce.php line 1427, after $booking_group = $booking_group_id;

    There is no automatic way to refund a part of a booking group.
    – Go to Booking Activities > Bookings
    – Find your booking group row
    – Click on the “Edit each booking of the group separately.” button in the “Actions” column
    – Cancel the desired booking

    Option 1: Auto refund or Manual refund
    – Go to WooCommerce > Orders
    – Select the corresponding order
    – Click on the “Refund” button
    – Enter the refund amount under the corresponding item (it will update the total “Refund amount”)
    – Click on “Refund manually” or “Refund with {your gateway}” (if the gateway used supports it)

    Option 2: Create a coupon
    – Go to WooCommerce > Coupons
    – Create the a coupon and give it to your customer

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    You are welcome!

    Sorry but you can’t repeat exceptions.

    But if it can help, you can duplicate a repeated event with its exceptions:
    Hold the “Alt” key while moving an event to duplicate it.

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    This error indicates that you have restricted your activity to certain user roles.
    – Go to the calendar editor
    – Go to the activity settings
    – “Permissions” tab
    – Unselect all roles
    – Validate the dialog

    Only the users having one of the selected roles can book the event. Non logged in users don’t have any roles. Then if you want to allow everybody, you need to unselect all roles.

    Regards,
    Yoan Cutillas

    Plugin Author Booking Activities Team

    (@bookingactivities)

    Hello,

    No sorry, you can’t do it because activities behave like virtual products in the checkout process.
    I have one request for that feature already, I add your vote, thank you!

    With custom development, it may be possible to force the shipping cost calculation for “Activity” products, or to force Activity products to be non-“Virtual” thanks to WooCommerce and Booking Activities APIs.

    Regards,
    Yoan Cutillas

Viewing 15 replies - 1 through 15 (of 228 total)