boostwpcom

I apologize for the problems with the upgrade to v4.

It looks like the error message explaining the upgrade of v3 core (free) version to v4 core version has been hit or miss on whether it is coming up for people. We are working on fixing that.

We want to give you an option to continue using v3 if you prefer not to upgrade.

For v4, we are working on the update right now to get the info blocks back to the original size.

If more support is needed, either with v3 or v4 we can help you here: support.easyazon.com

Glad to hear so.

Hey Michael,

Sorry for the late response. We just launched EasyAzon v4 Pro this month and it does support HTTPs.

Thanks

Hey Dr_Scythe,

Would you mind submitting a ticket to this at support.easyazon.com?

Thanks

Not had anyone else report this issue. Please try deactivating your other plugins temporarily to test that something else isn’t conflicting (or that it’s not theme related by chance).

Would need more specific information from you to properly solve the issue though.

e.g. plugin doesn’t work when I click the Better Links button etc

Working on this in another thread. Please reply here:

https://www.ads-software.com/support/topic/easyazon-not-working

Marking this one resolved as there is no merge functionality with WP support forums.

If you can put this code into a .php file (e.g. connecttimeout.php) and upload to wp-content/mu-plugins/ that can help us investigate.

<?php

function easyazon_http_request_debug() {
    if(isset($_GET['easyazon-http-request-debug'])) {
        $response = wp_remote_get('https://example.com');

        echo '<pre>' . esc_html(print_r($response, true)) . '</pre>';
        exit;
    }
}
add_action('init', 'easyazon_http_request_debug');

Then navigate to https://yourblogurl.com/?easyazon-http-request-debug and share that here.

The most likely issue is that your server is blocking remote requests to Amazon’s Product Advertising API (which the plugin needs to function of course as that’s how we get pricing data etc from Amazon). It’s also likely then that your server would also block other requests as well.

Hmmm odd, other than one other free user in this forum I’ve not seen any issues from pro users after upgrading to 4.0.

Specifically what is not working?

Like when you click the button does it not pop up? Does it not search for products? Does it not insert links when you try to insert them etc?

As always it could very well be a plugin conflict that’s causing the issue as well so you’d want to test that too.

Being specific with the issue is what will help us though.

Chris

Themes that drastically alter the way the WordPress post/page editor looks and functions are a bit tricky. Generally we’d need to look at the code and then make some specific modifications so it works with that platform.

We’re doing a new pro version for EasyAzon 4.0 in November 2014 and this is likely something we could incorporate. If you upgrade to pro just send an email into our customer support team with an admin login for a site running SiteOrigin so we can investigate but we wouldn’t be able to do it until v4 release.

We typically prioritize these based on user requests (e.g. Optimize Press is one we’ve seen a few times and it also alters the editor quite a bit as well)

As always we also offer refunds if for some reason it looks like something we couldn’t do (feasibility or time wise)

Thanks,

Chris

Thanks for the suggestion, note image links is part of the EasyAzon Pro features though so you can contact us direct via the email support desk to suggest features.

Marking this as resolved as it’s unrelated to the free version of EasyAzon available on www.ads-software.com.

If you have other questions or suggestions just engage us directly thanks

Hey Jason, as a pro customer you have access to much faster support via our official email support system. Check your purchase emails and reach out to us directly there.

But short answer is pro currently uses the images from Amazon not what you upload (although we’re planning to add ability to upload any image you want for the pro version – no ETA on this though). Will share another solution when you email into our support desk.

Speak with you there

We’re looking into this for an EasyAzon Pro customer right now will update this thread when we have a resolution in place. Most likely issue is related to your hosting provider blocking remote sources (in this case being Amazon’s product advertise API which is required to make the plugin function).

Will update this thread when we have nailed down the cause

Watch how to video here:

https://easyazon.com/how-to/

The content is for pro members but the initial set up is the same.

If you don’t have anything in your secret access key areas then you can’t create links and that’s why the button doesn’t work.

Follow the above and you’ll be good to go. Reopen if you have any more questions.

Thanks

Hey Mattbug,

Link localization is an EasyAzon Pro feature so if you’re using the free version of the plugin found here:

https://www.ads-software.com/plugins/easyazon/

That doesn’t offer link localization and you’d need to upgrade to pro:

https://easyazon.com/why-pro/

The above will better explain the pro feature set and what you’re missing while using the free version.

Chris

P.S. If by chance you’re already a pro customer then simply email our support staff and we’ll help you there with the link localization issue.

Sorry I must have missed this post. Yes the pro version supports multiple tracking ID’s. The free version does not.

The way it works is that you can put multiple tracking ID’s for your primary category but for link localization (also a pro feature) it would just support the first tracking ID you input that location.

Supporting multiple tracking ID’s for every location would be a little difficult to manage as it would require you to set on a per link basis which separate tracking ID you’d like every localized link to use. So instead we just default to one tracking ID for link localization.

Again – link localization is a pro feature – but that’s how it works.

Multiple tracking ID support is designed to help you create links and test various tracking ID’s to see what converts best but in your case you could also use it for a multi user blog as well yes (with EasyAzon Pro).