Gustavo Bordoni

I am glad to hear that @austyfrosty thank you for double checking!

It’s good to know that people using WP Packagist does this, we can prepare our releases a little diff.

We released a version today that should fix at least the two problems you’ve reported @peter8nss.

If you are unsure, you can always install the plugin Query Monitor, and look at the Logs at the top bar, it will normally include more details that you can relay here to us.

@benniledl @dorgs04
I get all notifications from this Topic, my bad on the delayed response.

If anyone wants to do a Pull Request on this it would be amazing, it is always helpful and I will personally make sure someone on our Engineering team gets it to QA in the next Maintenance Release cycle.

We have a couple of massive projects ending now before Black Friday, which will free up engineering to start looking at theses problems, we are hopeful to get at least a couple of Pull Requests to improve performance before the end of the year, but we need to make sure we properly QA before it goes out to users.

Best Regards,

Hi @peter8nss,

We fixed a couple of reports of this problem in the next upcoming version, including the ones you mentioned.

Thank you for reporting,

Hi @dee987

Do you mind checking with WP_DEBUG turned on? It seems like it might be something specific to your setup, which means I would need more specifics to be able to debug and figure out where exactly the cause of the issues is.

https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/

Best Regards,

Thank you so much @elmanuuu, we will make sure these kinds of bugs dont linger like that again. Super happy to see that you updated the review too.

We’ve released version 7.4.0 a couple minutes ago, that should solve the problem you are facing.

We’ve released version 7.4.0 a couple minutes ago, that should solve the problem you all are facing.

We’ve released version 7.4.0 a couple minutes ago, that should solve the problem you all are facing.

We’ve released version 7.4.0 a couple minutes ago, that should solve the problem you are facing.

HI @jenniferannlove,

I am so sorry that has been your experience with our support and the ticketing system we use.

I looked for your name on our system and couldn’t locate your thread, please let me know if you can give me a reference to find your ticket, I might be able to help you get the solution before your deadline.

Waiting for your response.

My Best Regards,

Hi @hackrepair,

There is a piece of information on your Log that is missing that would help us immensely, the ending of this particular method call here:

TEC\Common\StellarWP\DB\DB::delta(‘\n\t\t\tCREATE TABL…

There were a couple of servers and more restrictive Database configurations that were getting errors upon registration of the new Tables we have on the plugin.

If you have access to your server configuration, in the PHP.ini the following would give us all the data:

xdebug.var_display_max_data=-1

In any case our engineering team is looking at the problem, and we will have a fix for this problem ASAP.

Best Regards,

Hi @dsixto,

It seems like a couple of servers are running into issues while creating the custom tables this latest release requires, I would love to get a full Error Log from you so our Engineering team can take a look and solve the issue.

The more info we can get from you the faster it will be for us to pin-point what is problem.

Best Regards,

Hi @nceclecticesports @girlbot @vapidjimbo,

We’ve just released a version 5.16.0.1 that should resolve the problem you all are having related to your Database Engine not working with our previous Table settings.

Best regards,

Interesting, I will take a look and attempt to prevent this false alarm.

best regards,