borisj

Thanks, Anjali!

Thanks, terrathemes. I didn’t work out with your code but it really helped to find the solution.

.admin-bar .nav-container.sticky.fixed {
    top: 76px !important;
  }

Solved! Boris ??

Thanks for the starter hint, terrathemes.

Yes, a background for the topbar was necessary, as well as some other things (i.e. to prevent the nav-container to overlap with the topbar; to adjust the height of the site-header).

.topbar {
  position: fixed;
  width: 100%;
}
.topbar .container {
  background-color: #dd9933;
}
.nav-container.sticky.fixed {
  position: fixed;
  top: 44px;
}
.nav-container {
  top: 44px;
}
.nav-placeholder  {
  height: 137px !important;
}

For smaller devices the nav-container is disappearing and the topbar is staying. This is intended.

This all is working well when I’m logged out. When I’m logged in, there is a conflict with the admin-bar I still have to figure out who to solve. Any hint for that? Adjusting the “Adminbar styles”? How?

Anyway, thanks for your support.

Sunny regards from Germany

Boris

Had the same problem. Deactivating the plugin and saving the permalinks (without changing anything) helped.

But now I’m not sure if I could activate the pluginn again without problems, @wpmudev-support7 .

• This reply was modified 1 year, 4 months ago by borisj.

Thanks for the quick reply, Tobias. This sounds plausible.

Thanks, works again with your most recent update ?? 4.3.14

No worry, Tobias. Already found a solution. Thanks again, Boris

Thanks for the immediate reply, Tobias.

I’m aware of this issue but I got no error message and in some instances it worked with colspan so I thought it might be a bug.

Boris

@ronsrace Here is the How-to do the rollback https://www.ads-software.com/support/topic/rollback-to-email-subscribers-3-5-18/

but be aware of problems that can come up with that rollback https://www.ads-software.com/support/topic/roll-back-to-3-5-18-error/

Instead of rolling back you may first try to update to Version 4.0.3 which was just released 30 minutes ago.

• This reply was modified 5 years, 8 months ago by borisj.

Yes, it seems that the function in trouble is necessary for the 3.2 version database upgrade. This is kind of strange. If you look at the database at the moment you should have to sets of tables. One for the 3.xyz and one for the 4.xyz plugin version.

3.xyz tables
wp_es_[tablename]

4.xyz tables
wp_ig_[tablename]

(wp_, the database prefix, can be different in your case)

Everything stored in the 4.xyz tables may be available in the 3.xyz tables (except changes made after activating the 4.xyz version .

I am not sure if it helps or if it is save to just delete the 4.xyz database tables after deleting the plugin. So yes, you should get back with the plugin developers to clarify this and get support. https://icegram.com/contact

• This reply was modified 5 years, 8 months ago by borisj.
• This reply was modified 5 years, 8 months ago by borisj.

I haven’t done anything in the database.

Maybe it’s a php issue. Which version are you using for your site.

How you installed the plugin? Via FTP? If not, try that.

Btw. I just rolled back to 3.5.18. Now I like the plugin again ??

Is it save/recommended to delete the database tables of the new version?

When looking at the old version I realized that you have the options to Check-/Uncheck All categories in the “Post Notification”. You don’t have this in the new version. May be useful to add it to the new version, too.

Sunny regards from Germany,
Boris

Just rolled back without any problems. Have you deactivated and deleted the new version at first?

https://www.ads-software.com/support/topic/rollback-to-email-subscribers-3-5-18/

The issue with no “Post Notification” to be sent may be related to the categories. I just created a test “Post Notification” with only one category selected. This worked – eMail is in the queue according to the “Reports” page.

There seems also to be an issue with category names containing special characters or spcaces at the end/beginning of a category name.

Maybe this is because how the categories are now stored in the database

Old (wp_es_notification)
##[CATEGORY NAME1]## — ##[CATEGORY NAME2]## — ##[CATEGORY NAME3]## — ##[CATEGORY NAME4]##

New (wp_ig_campaigns)
##[CATEGORY NAME1]##[CATEGORY NAME2]##[CATEGORY NAME3]##[CATEGORY NAME4]##

An other issue related to “Post Notification” in my case is that when I create or modify them. When I save the newly created or modified notification then it seems to be that nothing is saved. Sometimes all categories are unchecked. I have to reload the page to see the saved/modified parameters.

Further I realized that is not possible to scroll the page if I am on the following pages:

Settings > Email Sending
Settings > Security

When I updated the plugin my error log showed the following message:

[02-Mar-2019 14:12:27 UTC] WordPress database error Table ‘d00ceecb.wp_ig_mailing_queue’ doesn’t exist for query SELECT * FROM wp_ig_mailing_queue WHERE status IN (‘Sending’, ‘In Queue’) ORDER BY id LIMIT 0, 1 made by do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, ES_Cron->handle_cron_request, ES_DB_Mailing_Queue::get_notification_to_be_sent

Further I got the following message multiple (60+) times (this may have been resolved with the last update)

[02-Mar-2019 14:58:44 UTC] Array
(
[form_id] => 1
[name] => Updates & Newsletter
[af_id] => 1
[desc] =>
[name_visible] => yes
[name_required] =>
[list_visible] => yes
[list_required] => yes
[lists] => Array
(
[0] => 1
[1] => 2
)

)

Thanks,
Boris

Thanks! So this topic should be marked as solved by @sjo007.