Bosa Themes

Hello,

To further investigate your site environment, we may need to access your site and credentials. Please contact us through our site for further communication. Visit [Contact Us] page.

Hello,

We encourage you to check the documentation on setting up header layouts at the following Link

Hello,

You can disable the sidebar from the Dashboard > Appearance > Customizer > Sidebar.

To disable all sidebars, select the ‘None’ sidebar layout. You can also disable the sidebar on specific pages using the options provided.

Hello,

Please navigate to the relevant page, edit with Elementor, go to the related section, and adjust settings in the Woo Carousel Widget Option. For your reference, please check the screenshot [https://prnt.sc/ZlE3NoD72jOU].

Hello,

We noticed your query but found the details a bit unclear. To provide you with the best possible assistance, could you please offer more specifics about your concern? If it pertains to our theme, any additional information would greatly help us understand your needs better.

Hello,

While we haven’t personally evaluated that specific plugin, we encourage you to experiment with it and see how it works for your needs.

Hello,

In this theme, the navigation section within the header will remain sticky by default.

Hello,

We apologize if there’s been any misunderstanding regarding your question. Please note that in our theme, both the homepage and all other pages are built using Elementor. This means that the process for customizing these pages should be consistent and similar for you.

If you’re finding that this isn’t the case, or if there are specific challenges you’re facing, we kindly ask you to provide us with more detailed information. This will help us better understand your situation and enable us to offer you the most appropriate assistance.

Hello,

We would like to inform you that our support is primarily focused on assisting with theme-related queries and issues. While we strive to provide the best support possible, we are unable to offer support for third-party plugins or custom customizations for the theme. Our expertise lies in providing assistance and guidance for the functionalities and features of our theme.

Hello,

We apologize for the inconvenience, but as this is a chargeback, we regret to inform you that there is no available information to track it. Unlike a refund, we are unable to provide the tracking details. This is due to the nature of chargebacks and their process. Please let us know if there is anything else we can assist you with.

Hello,

We have thoroughly checked our environment, but unfortunately, we were unable to reproduce the issue on PHP 7.4.33.

We understand that this may be causing inconvenience to you, and we would be happy to assist you in resolving the issue as soon as possible. In order for our technical team to investigate and fix the issue, we kindly request that you provide us with your site URL, WordPress dashboard username and password.

You can securely share this information with us through the following link: https://bosathemes.com/contact. We assure you that our team will handle your credentials with the utmost care and confidentiality.

Thank you for your understanding, and we look forward to resolving this matter for you.

Hello,

Sorry for the inconvenience. The mentioned issue is more related to the PHP 8. We will fix the issue in the next theme update.
For now, we strongly recommend to decrease the PHP version of your site to 7.4 to solve the problem.

Hello,

Sorry for the inconvenience. It’s really tough to understand without checking the site from the backend to find what is causing the issue. Can you please send us your site URL, WordPress Dashboard username and password by contacting us? Please refer: https://bosathemes.com/contact-us/
We need to check it from your environment.

Hello,

Apologies for the inconvenience, but we respond to all the support emails in the regular based. We hope you have sent your queries in the right email id.

Yes, this theme is based on the Elementor Page builder and all products related settings are given from the theme Customizer. Please refer Dashboard > Appearance > Customize > WooCommerce.

If you still unable to find out the right option, please let us know from the email. This forum is specially for the free version of the Bosa.

Hello,

We would like to recommend Prime slider https://www.ads-software.com/plugins/bdthemes-prime-slider-lite/