bpascanner
Forum Replies Created
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As of 6/16/2022 @ 19:48 (US Eastern), I have provided screenshots to the plugin’s team to attempt further troubleshooting. I do appreciate their team reaching out to me to see what is going on, but despite their inability to reproduce this glitch, I have reproduced it myself with settings similar to the first test.
I am still disappointed that their primary way to attempt to troubleshoot involves having full access to my website. I guaranteed my subscribers that I would not expose or sell or distribute their information to ANYONE, and granting some 3rd party full access to my website which stores my subscriber’s email addresses, IP addresses, and SMS/cell phone numbers is way too close to breaking that promise. I suppose screenshots and email will have to suffice unless I find a better alternative plugin in the meantime.
As of 6/16/2022 @ 19:48 (US Eastern), I have provided screenshots to the plugin’s team to attempt further troubleshooting. I do appreciate their team reaching out to me to see what is going on, but despite their inability to reproduce this glitch, I have reproduced it myself with settings similar to the first test.
I am still disappointed that their primary way to attempt to troubleshoot involves having full access to my website. I guaranteed my subscribers that I would not expose or sell or distribute their information to ANYONE, and granting some 3rd party full access to my website which stores my subscriber’s email addresses, IP addresses, and SMS/cell phone numbers is way too close to breaking that promise. I suppose screenshots and email will have to suffice unless I find a better alternative plugin in the meantime.