bplatt21

Hey @shaunkuschel, just wanted to see if you had any intel on this, if not, I might have to opt to start all over, but first wanted to double-check that there wasn’t another route to check before I recreate the site entirely.

Thanks so much, @shaunkuschel, this has been very helpful!

So I added the code and uninstalled WC. That part worked, and it started all over and asked me to create a new store, so far, so good.

However, I am still not able to add new images (they are perpetually in the Crunching phase- image), and I can’t delete either: image. I also changed the theme like you recommended to see if that would allow me to upload images and delete, and that didn’t work either.

So, it might be safe to say that this isn’t directly related to WooCommerce, since I effectively deleted it and reinstalled it, correct? I was also thinking that at one point I had a few more plugins, including a few for bulk uploading products, but I deleted them as well. Could that be part of the issue here? Could some of these plugins have changed my permissions/the DB enough to make it so that I can’t delete/reupload (even as the super admin), and I didn’t delete all their settings effectively when I just uninstalled the plugin? I am working with an org that thinks I have to start the site all over, but I just cant’ stop feeling that there is a way to fix this.

• This reply was modified 3 years, 8 months ago by bplatt21.

Got it, @shaunkuschel, thanks so much! So the site has very few plugins (list below), but this really became an issue when I tried to use a plugin (that I since deleted) to upload products.

The wrinkle is I can’t delete images-or products—at all. Oh boy! Here is a quick screengrab of what I am seeing when I try to delete anything: https://vimeo.com/525230698/7802b75433

Is there a way that we can start from a blank install?

Plugins
Autoptimize
Beaver Builder Plugin (Pro Version)
Beaver Themer
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd
Gravity Forms
Mailchimp for WooCommerce
SG Optimizer
WooCommerce
WordPress Starter
WP Super Cache

Wow thanks @shaunkuschel! Yes, there are a lot of Fatal Errors, 4 in fact, but this is the most recent one-

2021-03-10T20:47:18+00:00 CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php:37
Stack trace:
#0 /home/customer/www/thesharkcafe.com/public_html/wp-admin/includes/template.php(1389): WC_Meta_Box_Product_Images::output(Object(WP_Post), Array)
#1 /home/customer/www/thesharkcafe.com/public_html/wp-admin/edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
#2 /home/customer/www/thesharkcafe.com/public_html/wp-admin/post-new.php(75): require('/home/customer/...')
#3 {main}
  thrown in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php on line 37

2021-03-10T20:54:00+00:00 CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php:37
Stack trace:
#0 /home/customer/www/thesharkcafe.com/public_html/wp-admin/includes/template.php(1389): WC_Meta_Box_Product_Images::output(Object(WP_Post), Array)
#1 /home/customer/www/thesharkcafe.com/public_html/wp-admin/edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
#2 /home/customer/www/thesharkcafe.com/public_html/wp-admin/post-new.php(75): require('/home/customer/...')
#3 {main}
  thrown in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php on line 37

2021-03-10T21:04:55+00:00 CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php:37
Stack trace:
#0 /home/customer/www/thesharkcafe.com/public_html/wp-admin/includes/template.php(1389): WC_Meta_Box_Product_Images::output(Object(WP_Post), Array)
#1 /home/customer/www/thesharkcafe.com/public_html/wp-admin/edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
#2 /home/customer/www/thesharkcafe.com/public_html/wp-admin/post-new.php(75): require('/home/customer/...')
#3 {main}
  thrown in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php on line 37

2021-03-10T21:05:38+00:00 CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php:37
Stack trace:
#0 /home/customer/www/thesharkcafe.com/public_html/wp-admin/includes/template.php(1389): WC_Meta_Box_Product_Images::output(Object(WP_Post), Array)
#1 /home/customer/www/thesharkcafe.com/public_html/wp-admin/edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
#2 /home/customer/www/thesharkcafe.com/public_html/wp-admin/post-new.php(75): require('/home/customer/...')
#3 {main}
  thrown in /home/customer/www/thesharkcafe.com/public_html/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php on line 37

Ok, even if both of the Admins didn’t receive a confirmation email?

Thanks, @daberelay, we are running Version 5.2.1.

I am putting the emails in the Multiple Admin Emails section, and they are still ending up being formatted wrong in the above field.

(Image: https://drive.google.com/file/d/1GoSp-hdGx3wMgw2FBk4fEZm3XbGsL3RN/view?usp=sharing)

No, it isn’t. I have found a few posts mentioning to search in the Trash, but I can’t find the Trash folder either.

Yeah, thanks, @sterndata. I have tried that with no luck. I see one capture, but it’s a 404. (https://web.archive.org/web/20160810123627/https://dontforgetyourboots.com/travel/breeding-lions-for-sport-canned-hunting-facts/)

If not the update, do you have any idea how that particular post was deleted? I am the only person with access to the backend.

Thanks again, Steve.

Thanks, Frank. Do you have any idea how I can find that? I really have no clue
-Brian

Thanks, Frank! So that worked for the CSS, but I am still having this render-blocking JavaScript here- https://dontforgetyourboots.com/wp-content/cache/autoptimize/js/autoptimize_c169a3b1b3c9ce3e0cb0463f45e53e45.js

Can you help?

Nevermind, I think I found it! I just mouse over the URL snippet and it shows me the full URL

Thanks!
Brian

Also, I think that I am finding there are a lot of helpful resources on https://developers.google.com/speed/pagespeed/insights/ but they aren’t giving the full URL of the JavaScript and CSS pages, do you know where I can find the full URL?

Sorry that I am asking you, you just seem to be in the know.

Thanks again!

Awesome, thanks @jjchrisdiehl You seem to know a lot about this, do you know what they are talking about when they mention “script handles” in MinQueue? Here is the phrase below

For each queue, provide a list of script handles that will be concatenated into one file and minified. (Comma separated or on a new line)

Multiple queues will be processed separately, creating a minified file for each. Note that scripts can be placed in the header or footer. If header & footer scripts are added to the same queue, they will still be proccessed separately.

Understood, just wanted to see if there was another route.
Thanks,
Brian

So I asked them and they said that there wasn’t a way to do it via the backend. I remember reading that there are some other ways of doing it but I don’t know how to program well enough to take the matters into my own hands. It’s annoying that I paid for something but a key feature isn’t there so I just want to see if there is a workaround.